Jira

How to build reports on custom fields ?   I use a custom dropdown field in the ticket form and I would like to report the amount of tickets by these options as a category. Would it be...

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• jira

Hi Support, we are trying to create the issue in Jira database by copying the new issue from SP list to Database using Layer 2 Connection. i can add the Issue manually in database but it is not show...

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• jira-software

We have a requirement where we have multiple webhook created for different JQL's , while we receive the response to our callback URL we need to know from which webhook we are receiving this callback&...

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• jira

Hi, I need help in finding out the JIRA tickets with external reference (Testrail)    Issue: We have JIRA tickets are mapped to corresponding test case in Testrail (we have integrated&n...

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• jira

 JIRA dashboard is not showing up most recent updates at top. It's kinda meshed up at the moment. I find update from 3-4 days earlier at top and latest updates in between somewhere as I scroll d...

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• jira

Currently I am unable to import issues more than 250 using Issues -> Import issues from CSV (enabled for all users), when I went through existing queries found one more way to import from Advanced...

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• jira

Till now I have been using Jira Core on my local server, but now I want to using Heroku cloud server. Is there any guideline on how to deploy it on Heroku, I can upload it to Heroku but have no idea ...

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• jira-core

we have v6.3.12 jira software installed on server , but most time it consume 99 % cpu usage please suggest the soltuion ,

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• jira

  Getting white space between fields in the create issue screen, Need Help !! Please suggest how to remove white spaces in the create issue screen.      

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• jira

I am trying to clone only my subtasks from 1 JIRA. Objective is to clone a set of common tasks for my team and move them to another JIRA. One way is to create common subtasks in one dummy JIRA and h...

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• developer
• jira

I can manage my project now but can't seem to change People. I can change workflow, screens, permissions, even delete project... but when I click on People in the left navigation panel the main area ...

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• jira

Since the holiday period not sure what has changed and if this is an introduced bug or not. But now on our backlog view if I use a quick filter I cannot drag and drop items in sprints/backlog etc. To...

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• jira

Would it be possible to query for any issues where, say, description is empty OR has a length less than X? We've discovered that in certain exceptional situations, users have bypassed required text ...

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• jira
• jql

Hi,  How to display a custom field based on another field selection when creating an issue in a Service Desk project. I tried following similar instructions mentioned in the link...

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• custom-field
• html
• javascript
• jira
• jira-software

People cannot see the full project name when trying to make a ticket resulting in tickets being created in the wrong project. Is this a common issue? Is it possible to fix this issue? Will a newer ve...

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• jira

My team is using JIRA server 7.4, and before pushing for an upgrade to 7.5, I wanted to confirm that the Epic and Version panels will be available in Kanban backlogs. I found a comment indicating th...

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• epic
• jira
• kanban

I have created components in my project but when I create a task I cannot select a component for the task. It is uneditable

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• jira
• atlassian-support

We are trying to improve our processes so I am trying to get a report across multiple teams that shows how many stories/defects are rolling out of the sprint when it ends because it is incomplete.&nb...

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• jira

Hi, We have our Jira on cloud and would like to add xray-plugin to the application. I got to check in jira community - xray-plugin is not on cloud yet. Can I still have xray installed to jira. ...

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• jira
• xray

I see a section called "Subtask Templates" on a project administration page. I've added a template while following the usage tips, but I don't know how to use it. The template doesn't show up when I ...

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• jira

I'm trying to create a filter that picks up issues with a custom field, "Release Date" marked as the current day ONLY. I'm trying to do: project in EXAMPLE and "Release Date" >= startofday() and ...

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• jira
• jira-software

Hi ,   I am starting to use this method and saw that auto assignment is take place only upon issue creation .   Is it how it should be ? or also on update ?   Thanks

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• jira-software

When viewing the search results of a JIRA query, one field I use is the "Links" field which shows any issues a specific ticket is linked too. However this field doesn't display any tickets linke...

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• jira

Hi! I need a report that contains the following columns: Assignee (Group by) Original Estimate (SUM()) Time Spent (sum()) Efficiency (Original Stimate / Time Spent) Until now, I did not find an...

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• jira
• jira-software
• report
• time
• time-tracking

We attach pdf files to our issues and when you click on them, they do not open and it just looks like it is buffering or something.  After several minutes, nothing changes.  I have tried th...

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• jira