Jira

I read similar question at this community but still don't know how to fix it? I have a project named "BE development" I create a board "BACKEND board" I check Board settings->General: Saved Fi...

• Question
• jira-core

We recently moved to the Server version of Jira and am trying to extract data to load into our Data warehouse and cannot find the values associated with the custom fields we have setup and popul...

• Question
• jira-software

hi, our organization system need to be migrated from Server to cloud. We want to migrate in easy and efficient way that we do not lose any projects and configurations from jira and Jira service Des...

• Question
• jira-software
• migration

Hello,  any idea how to add a specific label to Confluence page(s) from an JIRA issue post-function (e.g. when I close an Epic in JIRA, it would add a label "done" to a specific Confluence page...

• Question
• confluence
• jira
• post-function

Hi, I have the problem, that if I add a single user to the issue created event, no notification is send.  If I look into the notification helper, it says that everything is allright: How...

• Question
• jira
• notification

Hi,   I just started a Jira cloud trial and tried to import a Jira server (self-hosted) XML backup. The progress indicator hangs at 75% (for 50mins now) with no way to cancel and no system out...

• Question
• cloud
• import
• jira
• trial
• xml

Helllo If a assign a new issue on a epic by clicking on the Issues in Epic plus symbol on the epic i can create a new issue which is automatically linked on the epic.  Now i often ha...

• Question
• epic
• jira
• jira-software

Hi Everyone, I need to create a bunch of issues in JIRA via CSV import. I would like them to be linked to some of my existing items. However I have a problem. It seems that on column mapping page I ...

• Question
• jira

Hi how can i change the text color of the description from an email channel (body of the mail) Some customer send mails with colored background and white text, so in servicedesk the description app...

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• jira
• jira-service-desk

I have a support desk project to track customer requests, but where I need to assign out tasks to resolve the issue, I log addition tickets in other projects and link to the service desk ticket.&nbsp...

• Question
• jira
• jql

If any issue is created, not receiving system notification to all users.

• Question
• jira-software

Hey guys, I'm looking for a solution to show icons (besides the type of item - e.g. story, bug, epic or the flag item) on the cards in "active sprints" view (new environment) - maybe some special ic...

• Question
• icon
• jira-software
• status

Hi all,  I notice that in Portfolio I can't remove item from plan without removing his parent issue.  I mean, when I have a story with an epic and initiative link, if this story is the on...

• Question
• advanced-roadmaps

We have a Kanban process for a product that is currently in MVP development stage. For maximum visibility for stakeholders, we want to define agile goals / milestones in Portfolio, something like: ...

• Question
• advanced-roadmaps
• jira-software

First I wanted to say that Portfolio for JIRA is a great add on that enables us to finally create realistic release plans and manage capacities with JIRA. We have a Kanban process for a product that...

• Question
• advanced-roadmaps
• jira
• jira-software
• kanban
• rank

Hi, We currently have Jira installation with LDAP connection working fine. Now we are facing the need to change the LDAP connection to use SSL. We did the change in our test environment and everyth...

• Question
• jira-software
• ldap
• ssl

When JIRA is workig over https, @mentions are not working correctly. Before using https @mentions worked stable. When jira users restart their browsers, @mentions start working again....

• Question
• jira-software
• server

I saw a thread about getting all child issues out of specific Epics, and obviously I can write a query to filter only specific desired epics (for example, according to label). But I don't see a way ...

• Question
• jira
• jira-software
• jql

Hi , How to import workflow xml from local machine to JIRA cloud server. Regards, Amey

• Question
• import
• jira
• workflow

Hello support,   JIRA is not loading or starting for me. Could you please help?

• Question
• jira

...until the Jira Core expired (trial license that apparently installed alongside the Jira Software license).  I really didn't even know that "Core" had installed alongside my regular Jira Softw...

• Question
• jira-software

Hi, I have configured my workflow, and I need know how to configure a state to close the issue (mark as resolved). I´m working with a software user, not with helpdesk (this user works fine and can ...

• Question
• jira

Hello and good day,   I want to do a query to check the issues that have been modified of issue type. To improve the query, I would like to know it by filtering the modification by ...

• Question
• jira

Hi All, I have created an Epic and associate to it few stories, tasks and bugs. also created sub-tasks which are associate to their related tasks. is there an option in jira to set the Epic status ...

• Question
• jira

Normally when I attach a file to an issue, this action is logged and can be viewed in activity-all. Why is it not always logged?

• Question
• issue
• jira