Jira

When attempting to assign a sub-task from the detail view within the backlog, it won't work. The only way to make it work is to bring the full sub-task up into its own view.   I've tried the f...

• Question
• jira

In our JIRA instance, we use versions as Releases rather than versions of an application.  Some of our teams create the lists of Releases in advance for the year.  This results in a long li...

• Question
• jira

A user of both confluence and jira has had his email address changed. It doesn't appear administratively that we can change it. This is impacting his ability to sso in from his email address in googl...

• Question
• jira
• atlassian-support

I have managed to compile Jira 7.6.1 from source but when I deploy it I am prompted to download "Jira Software". I would like to just install from the downloaded and compiled sources. Does the Jira S...

• Question
• atl-dev
• jira

I have  jira issues rolling over into the next sprint because they were not completed and the original sprint is closed.  I am trying to use JQL to identify issues in the original comm...

• Question
• jira

I have 2 users that have very similar userids.  One userid has been in the system for a while, petermh.  The new userid i'm trying to set up is peterm.  It won't allow me to set it up....

• Question
• jira

I want to include a field in my search results and I can't figure out how to add to JQL clause. I want to see the STORY POINTS field and it's values for each of the issues in the search results. Ex...

• Question
• jira
• jql

I am trying to use Jira for release management so I need a filter to view what is coming up next.  I have added a custom field for "Implementation date", the day the code is pushed to produ...

• Question
• jira

Hello everybody!  My question is the following: is there any possibility to upload file to Jira Issue Collector form using JavaScript, the same as it is possible to set default values for field...

• Question
• feedback
• issue-collector
• jira-software

Icons keep disappearing from my Incident types, and likely other locations, in Jira Service Desk after I upgraded to Jira 7.7.0 and Service Desk 3.10.0. If I re-select a default icon, or upload a cu...

• Question
• description
• icon
• jira
• jira-service-desk

I am merging two organizations. One is using JIRA server, and the larger one, JIRA cloud. I want to migrate a set of epics/stories/bugs. Not an entire project. I have created a project on the r...

• Question
• jira
• jira-administration

I am attempting to close a sprint. When I look at it: a) All story points are in the "Done" category b) All statuses are set to "Closed" I still get the message that 5 issues are incomplete. I&nbs...

• Question
• jira-software

Hi all, When you change a field value through the code, Jira ticket gets the updated value but "Updated" date would not be updated! Even in ticket history, there is no log that the field has been se...

• Question
• jira

Is it possible for us to integrate the status of pull requests in GitHub to be in sync with JIRA status?  For example, when we put a JIRA item “In Code Review” there is an associated pull reque...

• Question
• jira-software

We’re using the JIRA API, all requests are returning 403 forbidden . We’ve been using this implementation for a few years without issue. Error: Encountered a “403 – Forbidden” error while loading th...

• Question
• jira-software

Hello,  We use JIRA and GitHub for software development, and Confluence for collaboration. We noticed Atlassian also uses Lithium as Community platform and wondered how you tie Lithium and Jira...

• Question
• feedback
• jira
• khoros

I have downloaded and unzipped v7.8.0 of JIRA Do I need to edit a file to tell the new JIRA where my home directory and data files are located? If so, how do I do that?

• Question
• jira
• upgrade

Hello, I would like to make my user to choose a component value which is not being used by any other issues.  My thought is if there is a way to display the list of components which are a...

• Question
• jira

Hey all, We're using https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/auditing-getRecords to pull audit records out of Jira and send them on their way to elasticsearch. While...

• Question
• api
• jira

I have been trying to export a report from Jira that is 4500 lines and exporting thru csv will only give me 1000 lines.  Is there an easy workaround?  I have tried going page by page and wh...

• Question
• jira
• jira-software
• ms-excel

The page which displays the supported platforms for JIRA has listed those which are supported for version 7.3.  Is it safe to assume that all of these same platforms are supported in version 7.8...

• Question
• jira
• jira-administration

...anel.label"/> <order>21</order> <resource type="velocity" name="view" location="templates/tabpanels/effectiveness-panel.vm"/> <param name="noTitle">true</param> </p...

• Question
• app
• atl-dev
• developer
• jira

I am scrum for 6 teams and we are working towards converting from VersionOne to JIRA.  However, I've been unable to figure out how to track team capacities (individually and at team level) in JI...

• Question
• jira-software

Hi All I am trying to import user stories into jira using csv file but i am not able to see the story field in the Jira Field in the Map Fields Section. I am using the navigation as specified by&nb...

• Question
• jira
• jira-administration

Hi, I'm trying to access to a Wallboard URL using https://{user}:{pass}@{company}.atlassian.net/plugins/servlet/Wallboard/?dashboardId={dashboard_id}&os_authType=basic but looks like is not...

• Question
• cloud
• jira
• jira-cloud