Jira

Hi,  My current JIRA version is 6.4.14 and I would like to jump to the latest version 7.8. I know it depends on my plugins but I would like to learn what is the best upgrade path to do so, assu...

• Question
• jira

Hello, We have a use case where part of the business is not in our office and work on tickets surfaced from the service desk. But when we assign the ticket to this person outside of the office, we...

• Question
• jira
• jira-administration
• jira-service-desk

I have created a customized dashboard for a specific project. Is it possbile that if users of the project log in to Jira that the first screen they will see by default is automatically the...

• Question
• jira

Notifications when the issue is created, updated in JIRA

• Question
• jira

Hello. I want to find an answer to question about specific JQL query. I use some gadgets on my dashboards (statistics, sumUP) to see team members and their original estimates of tasks and logged tim...

• Question
• filter
• jira
• jql
• query

Hey Community,  I have searched the web but have not yet found anything that could answer my question. So I hope someone in here can help. We are looking to create a report for our Business to...

• Question
• jira-software

Hi Team, I want to disable jira notifications for users mentioned as @[deleted] (or @mentions) in comments field for a particular project. Let me know if it is feasible. Regards, Sharieff.

• Question
• comment
• jira
• jira-administration

Hi ,   I am using Jira Kanban board and i want to remove the profile photo and issue number to appear on the kanban board , it is not adding any value to the dashboard and unnecessary space is...

• Question
• atlassian-support
• jira-software

Hi there, My colleague who is an admin of the same board and project as I am cannot see card colours of the project boards (which i can see fine). Oddly, when he updates a ticket which has a ca...

• Question
• atlassian-support
• jira-software

Due EU Laws (EU General Data Protection Regulation / EU-DSVO)  we need to change the information related to inactive / disabled users: remove avatar anonymization of the name Is there ...

• Question
• jira

Hi, First of all : i Already read, https://confluence.atlassian.com/jirakb/configuring-permissions-for-ranking-and-scheduling-in-jira-agile-779158923.html We have just made the jump for JIRA Softwa...

• Question
• jira

Hi,   I am new to JSD and I would like to know if there is any way jira notifying my team via email when a request received or edited or when added a comment.   Regards, Eleni

• Question
• jira
• jira-service-desk

I've subscribed to a filter which is neither my own filter nor in my favorites list. How can I find this filter?

• Question
• jira

I have set the card color for queries as - project ="xyz" and issuetype =" epic" and health of project = red . similarly two more queries for green and amber which are fine. I have set the card layou...

• Question
• jira

When creating a new issue in JIRA, I want the text in the Description field to be prefilled. I wish that the person who creates the case must consider some predefined questions. Is this po...

• Question
• jira

I need to setup filter that will search 2 strings in Summary field. My problem is that this strings can be parts of another string Example: SomeSTRINGi need and antoherTHINGineed to find. I need to...

• Question
• jira
• jql

during edit comment, I can not find the original content of the comment in dialog. This situation only happened recently in Jira Cloud. It can show original display content in edit dialog 2 weeks ago.

• Question
• jira

Hi,  is it possible to remove items like "Releases" or "Components" from the project sidebar of software projects? Background: there are business people out there which love Boards, but not th...

• Question
• custom-field
• groovy
• jira
• jira-software
• scriptrunner

HI,   I want to setup up custom "resolution" select list field whose value should have different values as per transitions for example. when i move defect from open to close, select lis...

• Question
• jira
• resolution

My users did not receive an email to activate their accounts after I created them. I verified them multiple times, and they are correct. How can I resend the email?

• Question
• jira
• cloud
• user-management

Hi support, I have done upgrade on our test environnement Jira  to 7.6.0 before make it on Prod. After done it I have issue on base url for gadgets: What does this check do? Checks if JIRA i...

• Question
• jira

I have JIRA Software Server 7.8.0 + Confluence Server 6.7.1 installed in different Apache instances. Links between two products are created and working well. I created new space of type 'Software de...

• Question
• jira-software
• link

I would like to understand why most JIRA add-ons work just with JIRA server and not with JIRA cloud. We wonder if to move to JIRA server and using add-ons is one of our factors in this decision...

• Question
• jira

How we can separate a Bug and story on kanban story board ?

• Question
• jira

Maybe a very simple question - when creating users, I can't find a field to edit the users' "full name". And, I obviously can't edit the full name afterwards because the field is greyed out in the "E...

• Question
• edit
• jira
• jira-software
• user