Jira

Суть задачи: Дано несколько проектов, статусы в которых одинаковы по смыслу, но разные по написанию, например «Done» и «Сделано», «Открыт» и «Open». Как в фильтре сделать так, чтобы он считал эти ст...

• Question
• jira

Any attachments added in Comments (by either Customer or Service Desk Agent) are not visible in the Customer Portal. Instead, all you see is a broken image icon.   If you click on the brok...

• Question
• attachment
• jira
• jira-service-desk
• portal

Hi - One of our customer is using Crowd (SSO) with JIRA Cloud. So he doesn't have username and password to login.  In this case, what will be an ideal way to use authentication for REST API?&nb...

• Question
• crowd
• jira

I have seen numerous posts that show a Jira top menu/navigation bar. I want to do a quick search on an issue and the instructions for doing so are here: https://confluence.atlassian.com/jiracoreserve...

• Question
• cloud
• jira
• search

I am trying to make it so users can do quick commenting via email, but to do that, I would like all previous comments to show up in the notification emails. I was somehow able to get this to work Fri...

• Question
• atl-dev
• jira
• jira-service-desk
• velocity

I have my kanban board swimlanes setup for epics.  Unfortunately, each card also shows the epic.  This redundant.  How can I change it so the cards do not show the epic?

• Question
• jira

Hello All -  I am currently in the process of creating a JIRA project that involves an email handler. I've figured out how to configure it in that when the email address receives an email, it c...

• Question
• custom-field
• email
• jira
• jira-administration
• mail-handler
• +1 more tag...

Hi I'm trying to configure the Tuckey URLRewrite filter for Jira we are going to change the base URL as part of an upgrade we are planning. We are currently using it in our confluence environment suc...

• Question
• atl-dev
• jira

Recently, we encountered an issue where after a series of server restarts, all of our user installed plug-ins and the service desk application disappeared from our Jira server instance. We are not qu...

• Question
• jira
• jira-service-desk

i created a Dashboard with a two dimensional filter for Version and total  number of defects for the versions. Sorting is "ORDER by affectedVersions DESC"   My Question is: Why is Ve...

• Question
• jira

We're using Jira for ticket / service desk functions, and CIC by Genesys for other facets of the system.  Jira uses JSON and RESTful service calls, CIC primarily uses SOAP calls.   I can ...

• Question
• jira

When I drag+drop a subtask in my board from a middle column to the right "Done" columne, I get an error. When I set the status in the Details-view of the subtask using the w...

• Question
• jira-software

I recognized that the browser based view for a JIRA ticket list is limited to max. 1.000 tickets. The filter result shows more if existing (just the value on top) but the page (higher then 20th page...

• Question
• jira-software

We are facing problem while checking attachments after migrating Jira from one server to another server.

• Question
• jira-software

In Jira Service Desk 3.9.2, how do I create a report that shows all issues ranked by the reporter? I'd like to see which users are submitting the most issues. 

• Question
• jira
• jira-service-desk

Hi, three weeks ago we migrated our jira installation to sql server and issues are now surfacing. After some investigations, the ID fields are not identity anymore which is causing some problems whe...

• Question
• jira-software

Jira Server 7.8, cannot view the "JIRA System Administrators" permission, only "JIRA Administrators". Also cannot change many system settings like SMTP and backup. Please advise...

• Question
• jira
• jira-administration

In project "ProjectX" with many issue types (Issue type1 , issue type2, issue type3) Can we limit : "Group1" can see only issue type  "issue type1"        &n...

• Question
• jira
• jira-service-desk

I just Release a version, but it's still showing up in the backlog. Considering tickets are Done, Why they are still in the Pending Backlog?   Thanks & regards Anna

• Question
• backlog
• jira
• jira-software
• kanban

We need to be able to export worklog information by project, user and for a specific timeframe (daily-monthly) We have been trying to trouble shoot this issue by using 1. Pivot tables 2. Forecas...

• Question
• jira
• report
• time-tracking
• worklog

I 'm trying to evaluate moving our current Jira server to Jira Data Center on AWS.  I have a certificate imported to the ACM but the ARN for the certificate is longer then the 32 characters allo...

• Question
• jira-software

How to delete

• Question
• jira
• jira-software

We want to import the issues from a Mantis BT into Jira. The problem is that the Mantis server is behind a proxy server. How to overcome this? Also suspect that the database port (MySQL) is normally ...

• Question
• jira
• jira-administration

I would like to base the permission scheme of a particular project on project roles only. basically, anyone who doesn't have a role in that project shouldn't be able to perform any action at all, inc...

• Question
• jira-core
• permission
• project

I was wondering if sub-tasks can be reassigned to existing parent tasks.  Can I drag and drop onto different parent tasks?

• Question
• jira
• jira-administration