Jira

I am running JIRA Software server version 7.8.0. This issue has only appeared since we updated to version 7.8. I use a filter to display a list of issues (in this case it is a list of issues assign...

• Question
• jira

I have an Incident SLA setup that triggers when the Incident is placed into a status of Waiting on Customer with one of the 'stop' criteria as comment by customer. However if one of the service desk ...

• Question
• evaluator-resources
• jira

The Agent can add a customer to the main Customers list, but can't add one within an existing Customer. I've toyed with permissions to no avail. What should I look at to troubleshoot the issue?

• Question
• jira
• jira-service-desk

Users may use any number of labels so my query cannot know what labels are possible

• Question
• jira-software

I'm using the JIRA REST API as part of a microservice. I want to be able to pull stories from a board that share a certain label and return them as a list. I can find issues by number, but the return...

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• jira

We're just setting up our work flows. We have one core project, and the potential for two or more customers to use the same core project, but to customize the core project in their own ways. Neither...

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• jira
• jira-administration

Hi  I have Jira Core on my own server. Outgoing email is configured and test mail is sent successfully. Users have browse permissions, notification scheme is set and notification helper shows t...

• Question
• jira-core

I am using Jira in the cloud hosted by Atlassian and I am trying to see what additional gadgets I can add to the system dashboard, but the only two that show are Bubble Chart and Introduction.&n...

• Question
• jira-software

  Can I make an issue "Obsolete or Cancelled" so I don't remove it from the backlog? I am finding a few issues (user stories) to be obsolete, duplicate, etc. . I want to keep them just in...

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• jira
• jira-software

Since this week I am facing the problem that everytime I create an issues two issues are created. Moreover I don't get a feedback that the issue was created after filling out all the fields and hitt...

• Question
• error
• jira

We have four epics that we are using as our swimlanes. When we go to our board, we'd like to see the Swimlanes ordered in a particular order. I am unsure how to make this happen. I.e. Epic 1 alway...

• Question
• jira
• jira-software

Hi there, i had to add three more issues to our current sprint. Now I am unable to transition theses issues from ToDo to neither InProgress nor Done. With every task that was added before the spri...

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• error
• issue
• jira
• transition

I wanted to write a statement in my comment talks about a keyourd keystroke that they should use but I want it to be rendered like <kbd>  how can I do this? I visit all ...

• Question
• comment
• jira

Hi  - I am trying to write a script that gets values from custom fields, does a calculation on the value and then stores the calculation in a custom field. Also shows a message of what the new v...

• Question
• groovy
• jira
• scriptrunner

We have a project with 4 sprints, each team working on each sprint. We decided to create a project for each team and we separated 4 sprints to 4 projects in total. we moved 3 sprints to 3 newly forme...

• Question
• jira

Hello I am using aui library to display some fields in my forms. Everything was fine, until number of options in aui-select has increased. Now, selects are acting strangely: I don't know why, s...

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• atl-dev
• jira

Hi, We are using JIRA Cloud to manage our task and one of my tasks relates to understanding whether or not some features from my team will slip. I tried using the Sprint Health dashboard widget bu...

• Question
• jira
• widget

In the old AUI, we have the Board on the menu just like Project, Dashboard, etc. Is there anyways we can put that option onto the menu with the new AUI? thank you!

• Question
• cloud
• jira

Once I have themes setup in Portfolio, I want the ability to access that same theme list on the JIRA Software side so that it can be set during a create or edit.  Anyone know how to do that?&nbs...

• Question
• advanced-roadmaps

I use the following code to copy parent description to a scripted field called Parent Description. I need the same thing but now i want to copy a user picker customfield_14468 to scripted filed calle...

• Question
• jira
• scripted-field
• scriptrunner

Story points wont show

• Question
• jira-software

I'm trying to follow the instructions provided How to access an Issue Collector Form without Embedding it In a Page with Javascript.  The URl I construct seems to work insofar as page loads and ...

• Question
• confluence
• jira

We have Jira Cloud and it currently does not allow us to have unassigned issues.  How do we change this to allow unassigned issues?  (Either for all projects or on a per-project basis)

• Question
• cloud
• jira-software

I am the program manager for Google Analytics and would like to create a ticketing system for GA champions. This system would be for champions requesting GA Access for Paypal employees as well as ag...

• Question
• jira-software

So basically, what I am required to check is the difference in Date/Time between a Due Date mentioned on the top right section in a ticket to a Date/Time when a ticket falls in a particular stat...

• Question
• jira