Jira

I want to migrate a project from JIRA Software 7.7.1 to JIRA Service Desk 7.9.0. In this document a change of the Server ID is suggested, but I fear that I would loose my license. Will I loose ...

• Question
• jira-service-desk
• jira-software

I have a starter license in place and we purchased a 100 user license but I can't find the server ID to generate the license key.  - My System page does NOT have a License link - on the A...

• Question
• jira
• jira-software

Please can anyone help? I upgraded to Core 7.9.0 and then tried to upgrade software to 7.9.0 but I get the error in the attached screenshot The logs that are generated from this error look...

• Question
• jira-software

Trying to install a fresh jira 7.9 fails on database setup with You have specified a database that is not empty, please specify an empty database. If you want to upgrade an existing installation, pl...

• Question
• azure
• jira
• postgres

Hello. I've trying to understand how to link issues in JIRA, and I have found this linK: https://confluence.atlassian.com/jiracoreserver073/linking-issues-861257339.html   But I am still try...

• Question
• jira
• jira-service-desk

I'm looking at the activity log for issues and only see comments in the [jiraaction] and non issue related items in the [dbo].[audit_log].     I would like to find where the ...

• Question
• developer
• jira

I have over 20 tickets under an Epic and when I went to print out this Epic it did not show any of the Issues in this Epic - why?  

• Question
• jira-software

We are going to migrate to a datacenter license but our current server license will expire before we complete our migration.    Can I purchase the new datacenter license and apply it t...

• Question
• atlassian-support
• jira

The keyboard shortcut -  to toggle Expand/Collapse All Swimlanes stopped working after the upgrade to Jira 7.8.0

• Question
• jira-software

I want to be able to add my BA and Scrum master to watch tickets so they receive their email notification.  Where has ADD WATCHERS gone?

• Question
• jira-core

I would like to colour the cards on the kanban board based on labels assigned to each ticket.  label = tracking - where tracking is one of the labels used within Jira.    Currently ...

• Question
• jira
• jira-software

I am working on a board that I believe is an agility board. I want to turn on the backlog, but I cannot figure out how to enable this setting. I tried to follow the instructions here, but I cann...

• Question
• backlog
• jira-software

Hi,   Ive been following the api rest instructions to create a sub-task. I have it creating tasks no problem, but sub tasks - it keeps giving me the following error   400 Bad Request {...

• Question
• atl-adm
• atl-gruland
• jira
• rest
• sub-task

I'd like to generate a report for all users for 2017 using time tracking the has ticket number, description, work type, user, and date completed?   I do not see how to get date completed of ti...

• Question
• jira-software

Hi All I seem to recall a way to hide certain status on the ticket from the customer. How do i do this?   Cheers!   Mark

• Question
• jira

It looks like the JIRA Cloud API is different from JIRA On Premise, why is that and will it be fixed/updated in the future? It specifically happens in the `/rest/api/2/project?expand=...

• Question
• api
• jira
• jira-cloud
• server

Hello! fellow Jira users, Is there a way in Jira to configure that if a 'specific' label is tagged to any given issue type then it automatically gets added to a 'specific' epic.  For example, ...

• Question
• jira-core

Hi,  We have a Portfolio problem. We have installed it a few months ago and after a trial period, we have decided, that we do not need it. We uninstalled it. Reacently, we wanted to try out som...

• Question
• advanced-roadmaps
• jira

I'm the administrator of Jira, and after we planned the User stories everything went well, everybody could see all the issues, but when we assign the story to a specific user it disappears and n...

• Question
• jira

Hi , Other than JIRA  admin  or global access permission , can anybody(ex: project lead ,project admin) have a permission to configure the  fields ,workflows etc..   If yes...

• Question
• jira

We would like a certain group to take care of the user access management only. They should be able to edit the workflows, issue types and other activities a system admin can do. They should also not ...

• Question
• administration
• group
• jira
• permission
• user-management

Is there setting in Jira to allow some kind of authorisation or four eyes security principle during account creation? At the moment we have added a field for an approver during account requests, whi...

• Question
• authority
• jira
• review
• user-management

Hello world,   i'd like to set a pre-filled greyed text within a  multi-line text field. Anyone has a clue how to do this? I know how to set pre-filled text fields but is it possible to h...

• Question
• behaviours
• jira
• scriptrunner

Hi , I want to be able to create a custom field list where I can select one room from over 100 when I create a new issue. Each room has a specific name. I have an excel list of the room names, is t...

• Question
• custom-field
• jira

My board has a "Recently Updated" filter that keeps being automatically applied to my board.  We keep our tickets well groomed and I don't need to filter the tickets that have been updated recen...

• Question
• board
• configuration
• jira-software
• quick-filter