Jira

We are having issues with people not able to login

• Question
• jira

The following help article lists the different query parameters that can be added to the create issue url to pre-fill issue fields. Creating Issues via direct HTML links I'm using the followin...

• Question
• jira-software

I am trying to find all issues that have had a code commit completed for them, with no code commit it does not fall under the same audit rules but I need to make sure that all issues with a commit ha...

• Question
• jira-core

import random import sys import os import jira.client import json import logging import datetime import base64 import requests import urllib import json import smtplib from jira.client im...

• Question
• jira
• python

We're considering moving JIRA to AWS and IT has requested I look into backup options.  So I'm looking for suggestions for backing JIRA and the database up in AWS. 

• Question
• aws
• backup
• jira

I want to find the cost of all tickets in JIRA but for some reason I can't query both tasks and subtasks and when I try to use reports it doesn't filter in the subtasks. There appears to be no way to...

• Question
• epic
• jira
• story-points
• sub-task

We are looking at integrating JIRA with Accelo and one of the items that would have to be continually configured under new projects is the custom field relationship to the project screens. &nbsp...

• Question
• jira

When accessing System > Issues > Statuses: all users are receiving a 500 error:       We are on a very old instance 6.3.4 but it has been stable until recently. I am at a...

• Question
• error
• jira

For example I set a release with start date 4/30/2018 and in the Releases list is displayed as 4/29/2018.  The same happen with Release date            

• Question
• jira

I'd like to be able to run a report for our client to show progress on the project but am unable to find that option.

• Question
• jira
• jira-service-desk

Hi all, When I run a jql search like the following https://url/rest/api/2/search?jql=issue=ISSUE-ID&fields=id,key,fixVersions,description" I have the result:  { "expand": "names,schema...

• Question
• jira
• atl-adm
• rest-api

I modified our screens to meet the requirements of the BA (creating custom fields for importing legacy issues). Now, when I use the External System Import I no longer see Status in the Map Fields scr...

• Question
• jira

We recently upgraded to Confluence 6.8.0 and noticed a spinning wheel next to some jira issues.  Didn't notice this behavior before.  Looks like the issue is rendering, but it's odd.  ...

• Question
• confluence
• jira

Hello guys. Thanks for this awesome software !! Recently I needed change or translate default notification for Activate your account on Client Portal for Service Desk to new customers who send an em...

• Question
• jira
• jira-service-desk
• notification

Hi, How can I monitor time spent across multiple issues? I thought I could do this by creating an epic and grouping the issues on epics. Employees log their time against issues and hence the time s...

• Question
• jira-software

I need to know if it is possible to get a graph showing the number of unexpected tasks (we have already created a tag for those tasks so they have been identified) to evaluate the number of them that...

• Question
• jira-software

In the new Issue view that when clicking stories in the backlog or sprint, the view that slides in on the right, is it possible to customize the order of the fields shown?   Goal: the componen...

• Question
• jira

When I move issue from Backlog to In progress or done it's actually move to another status but not visible until I refresh the screen.

• Question
• jira
• board

Hi! We defined a user to NOT have permission to add comments in any issue. She doesn't have a comment button when viewing the issue details BUT she can leave comments via the side bar that appears w...

• Question
• jira

Overview: We are using fixedVersions for planning work month to month. Problem Description: I have created a filter that returns all issues that have a fixedVersion that is greater than the earlie...

• Question
• jira-software

We use JIRA to send Creative files (pdfs and jpegs mostly) to our internal clients.  Normally they can download the files in the proper formats, pdfs, jpegs, etc. but as of a couple days ago our...

• Question
• jira
• jira-service-desk

Is there a way to recover an accidentally deleted Jira?   I was trying to clean up some testing Jiras and deleted a big one jira by accident. Please help!

• Question
• jira-software

Hi Jira team, Hope you're well today.  I have a two questions... 1. it appears there is a discrepency between the 'user installed addons' on the 'manage add-ons' screen (screenshot attached)&n...

• Question
• jira-software

Hello, my customers have a screen to list the issues. there is some filters (status, owner, type ...). the filter "status" doesn't correspond to the status of my project. the status of my project ...

• Question
• jira
• jira-service-desk

Hello all! Please help me understanding this!   At some moments (i didn't find a "trigger") our Jira 7.6.2 creates more than one Issue at the same moment and with the same content. How is th...

• Question
• issue
• jira-software