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'contains' function (~) on custom fields

Dan Morris
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April 30, 2018

I have created a custom field with a type of Text Field (multi-line).

Some tickets have this field populated

When i perform a search on this field using the contains function (~) no results are returned, even though there are tickets which match the criteria entered.

I have noticed that the search does work for does not contain functions (!~), but this is of no benefit to me for this scenario.

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