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×Hi, In JIRA I am trying to give the admin access for the normal user. I gave the access in administrationGroups menu. But still the user doesn't have the admin rights. Can someone please suggest the...
Hello, I am making following REST API call to my JIRA instance. Am getting the total result as 1, but am not getting any values inside the issues : [ ] JQL: http://myjira:8080/rest/api/2/search?st...
com.atlassian.sal.api.net.ResponseException: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection? Proxy over SSL. Works when set up with ordinary http.
Hi folks, Just checking if anyone has encountered an issue similar to ours today. We've encountered a couple of issues where several of our JIRA tasks across several projects changed their st...
I have created the tree link Epic --> Story-->Issue--> subtask and I'm looking to create a report of Epic Progress based upon the number of Story-->Issue--> subtask th...
How to create separate boards under one project with different epic /Story/Issue/Subtask. Whenever I am creating new board it is getting all details from the previous board. Help me to create a new b...
Dear support, is it possible to directly access the issue page after creating one ? (and not just have the link in top right of screen) ? Thanks in advance. regards,
We need only issue keys that were delete (not issue details), so that we can compare those issue key and perform deletion in our database too.
Hi, This script can calculate in minutes, how much time did it take to close an event. I need to add to this script "skipweekend = Friday and saturday" and skip hours that are not work hours [ work...
Kindly let me know if their is any other name for this field in jira
As you know user stories are issues that start something like this: "As a user, I want to be able to choose the source of products to display from". I wonder if a developer can/should take this issue...
The updating of the field value is working when there's no condition involved. Unfortunately, it doesn't work when it has. This is my current code. import com.atlassian.jira.comp...
Hello. I'm trying to configure jira (ver 7.9) to work with ssl. I've downloaded and installed Portecle but when I run it i got the error message "This application requires a Java Runtime Enviroment 1...
Hi, I have migrated the project from one Jira server to another using Configuration Manager add-ons but we are getting an error. Loading sidebar is taking longer than usual. You can refre...
Faced to the need of saving access to issue for Reporter and Watchers when issue moved between projects. Reporter and Watchers don't have access to the new project. How to solve such case automatica...
I'm trying to obtain all changelog from an issue using JRJC but I seem to be getting a null object (even though I can read other things such as the description). How do I get this working prope...
Dear Jira Team, I Need your help about jira application because now i need automatic mapping ticket based on Hastag or Subject with source from email. Can you guide me how it can? T...
...criptRunnerTestRunner) class RunnerSampleSpecTest extends Specification { def "test something"() { expect: true } } I had to shorten command line in junit c...
Hello, For older projects, it was possible to generate time tracking reports (and all the other reports) that for example showed how much time the team spent on the project. Under settings>...
Currently we are using JIRA Software. We notice that some Project have around 5 developers but 20 end-users. The end-users will not login JIRA to check issue status. They will only send email request...
Hi Support Team! Could you please share how I can switch from Simplified Workflow to Jira Workflow? Simplified Workflow had only three statuses - to do, in progress, done. I need som...
Hello everyone! Has anyone encountered the need to filter tickets in which logged time exceeds the estimate? I've tried to implement quick filters such as time spent > original estimate, but it ...
service desk is slow
Is Plugin 'Epic Sum Up' has REST API, Plugin add is https://confluence-public.aptis.info/display/ESUL
Hello Team, I extracted the list of inactive users from DB, I will found almost 1000 inactive users. My questions are: 1) should we clear these "inactive" users from our DB? Are the...
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