Jira

My company is preparing to move to Jira, one of the features our old system provides is "Assignment Class". What this does is allows us to set one or more classes on a task. If the user has the same ...

• Question
• jira-software

I am looking for suggestion on the best practices to track the user stories in a Scrum framework.  We have few detailed statuses like open, design, development, documentation, training and vari...

• Question
• jira
• resolution
• status

Hi, We're using Jira Service Desk as our technical support channel for all of our products.  The ability to communicate back and forth with the customer through the comments is great, and it's ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

We deleted / re-created a project and used the same name to make a clean start, however, since we used the same name as the deleted project, under the "Development" section it is still picking u...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, We would like to add a lot of additional Resolution values that will be used by specific issue type -Bug, however it shouldn't affect (be available to) the rest of issue types. Since we are run...

• Question
• jira
• jira-server
• resolution
• scriptrunner
• server

I have a few tickets that were incorrectly marked as a different version and closed.  I'm going through the release notes and need to get those tickets moved from the version they are marked as ...

• Question
• jira

The task that I have as an administrator of the core JIRA product is to remove an existing custom 'Issue type' called "Forms" from a project. We have extensively used that "Issue type" for that proje...

• Question
• jira-core
• jira-core-server
• server

Hi All. I want each completed satisfaction survey result to be emailed to a DL list. Is there a way to do this in Jira?   Also, is there a way to change the email address used when the satisfa...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I have added a new validator to a workflow transition, so it is at the end of the list and is the last one to execute. I'd like for it to execute before some of the other validators, but I ...

• Question
• jira
• jira-server
• server
• validator
• workflow

Hi, Im wondering if someone has a good suggestion for how to work with features and versions of that feature. Lets say I have a epic describing a feature "Create an account view for the user" conta...

• Question
• cloud
• jira
• jira-cloud

I know how to get remotelink for a single Jira issue (/rest/api/2/issue/key#/remotelink), but I need to return remotelinks for all issues in a project. Im pulling from Power BI and cannot readily loo...

• Question
• developer
• jira
• jira-server
• server
• zephyr

Hi Support, I've setup a new project for external users. I want to specify that new users can only see those issues in which they are assigned. Is there any way to restrict users to view assigned i...

• Question
• administration
• jira
• jira-administration
• jira-software

Good morning, I'm having issues at configuring the correct sprint for starting my second release. right now the graphic is showing several past sprints corresponding to the previous release. I have s...

• Question
• jira

Hi, I'm trying to get the list of project using "Story" as Issue type. So, on my test project, I tried to list issue types with the solution proposed on this question : https://community.atlas...

• Question
• jira
• jira-server
• server

Hello,   I have a question. I need to know if the issue created in Jira is covered by existing quotation or if the work should be billed to the customer. We are using Jira plugin called T...

• Question
• cloud
• jira
• jira-cloud

In the old interface, we used the lock icon to restrict visibility of specific comments so only internal personnel could see those comments. That icon is no longer visible and we can't find it anywhe...

• Question
• cloud
• jira
• jira-cloud

How can we use the planning option and plan the issues by due date? How can I make the issues's due date appears at the planning screen?

• Question
• jira-core

Need specific instructions on how to install a signed cert on JIRA. 

• Question
• jira-software
• jira-software-server
• server

I need to search for a ticket that is updated on a given day by a given resources

• Question
• jira-software

In my customer's Jira Service Desk Project I've setted in the Post Functions of one transition the creation of another issue linked to the original but in this way I can set only one Project where ge...

• Question
• jira
• jira-service-desk

hi, I'd like to update via a script a "Scriptrunner script variable". For my example, each of my new ticket must get a new specific delivery date based on the last delivery date assigned + 3 da...

• Question
• cloud
• jira
• jira-cloud
• scriptrunner

I've taken over a Jira Cloud instance that has multiple teams and projects and they seem to all be using different statuses for the same thing.   EG some teams are using BACKLOG for newly crea...

• Question
• cloud
• jira
• jira-cloud
• status

Hey, When I enter the board I can see that the board is grayed out. When I open the board on my computer it's happening and I see this error in the console (Ctrl+ shift+ i) https://j...

• Question
• board
• jira
• jira-server
• log
• server

Hi Team:  Would like to know if I can have an additional field on create project section. 

• Question
• jira
• jira-administration

Hello, We have noticed that if there are 3 workflow transitions available for a issue the first 2 transitions are available as buttons at the top of the issue and the third transition is available u...

• Question
• cloud
• jira-software
• jira-software-cloud