We are in the process of integrating Jira Service Desk with Tibco ESB via webhooks. However our contractor insists we provide the XSD/WSDL file that describes the notifications messages that are gen...
I am creating a Connect App with WebPanel module. Do I have to load `{baseUrl}/atlassian-connect/all.js`? and If I have to do it, is there any documentation which describe the reason why I have ...
We have two separate zendesk instances, one for support and one for IT/Devops. Currently, support is using the zendesk to jira addon, however, i'd like to use the same functionality for the oth...
For Jira Core (not service desk) and as CLOUD. I want to be able to determine how long something is in a particular status. In Priority 1 - REPORT ON how long an item is in a particul...
Hi, I'm new to Jira. I don't know how to group together Projects, Epics, Features and Stories. In my company, we organize this way: +Project A ++Epic A1 +++Feature A1-1 ++++Story A1-1-1 ...
Hi there. I have about 30 points done, and I can see this on the active sprint level. However on the backlog level this still shows as 0. Anyone know why this would be?
How do I find tickets that contain the label "ABC", eg?
We are trying to create a story issue type using the JIRA rest API. Below is the sample request REQUEST: curl D -X POST -u ${bamboo.jiraUser}:${bamboo.jiraPassword} -H "Content-Type: application/jso...
Hello! I am trying to grant access to reporting for our client services team in service desk, although they are "read only" users. Is this possible?
Hi. I have installed JIra software on my machine , and want to install jira service desk, can i do it? because i see when i tried to install jira Service desk, it is going defaultly to ...
What is the best way to connect Power BI to Jira Cloud? the data connector from MS to Jira Cloud does not work... Is there a way to connect direclty? Is there a way to export data from Jir...
i would like to have the word formatting when commenting in a jira ticket. such as spell check, auto correct, etc.
when i create a jira task via email, and the info is in a table, the table cells appear in the jira ticket in a vertical pattern. each cell is on another line. is there a way to program this, so th...
How do I specify specific fields to query so that I can export on what I need to a excel file?
I used JIRA cloud for slack and connected one JIRA project to the channel. How can I add another project to that same channel?
Hello, I'm trying to create several different generic Issue Types with dedicated workflows. It appears any time I create a new Issue Type and add it to my SD project, it will attach it...
We are looking to start a new product development project. We like the idea of a scrum board, but we are unsure if this will work for our development structure. Our development team is also our suppo...
Super Newbie question: a task in our custom workflow has a status of CLOSED which is the default Resolution, however Resolution is "Unresolved". Need help to try and get this to work correctly...
Is it possible to sort by ALL tickets regardless of what project they're under? Or at least export everything into Excel? I find this version of JIRA difficult to use. I can't "see" ever...
In JIRA/Zephyr entering a defect for a test defaults the issue type to whatever is set in Project Administration -> Issue types -> Issue type scheme. Is there a way to have it default to d...
I want to create a Dashboard for all my projects showing the following information for each project version: version name a chart bar showing the number (or story points) of closed issues and the ...
Has atlassian ever released how many users prefer basic vs advanced searches? I'm really curious about the breakdown.
Hello everyone! I'm a board adminstrator, and I am trying to put some colors on cards. Based on this link, Jira have tools for this. But I don't have this "Card Color" option on my board.
We are evaluating the SynapseRT add-on. Is there a way we can add Test Step as one of the Column options in our JIRA Search? The goal would be to show the Test Step as if it was a description when ...
In our business model, Epics are themes that encompass a number of related stories and tasks. Many of these are on-going (ie. performance, usability, integration, etc) and don't reall...
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