issues.each { issue -> def assignee = issue.getAssignee() def reporter = issue.getReporter() def isAssigned = assignee != null def isAssignedToTenable = assignee?.getUsername() == QUERY_US...
We have one workflow, 3 teams. Typically, cards will go Team 1, Team 2, Team 3. However, some cards will go Team 2, Team 3 and others go straight to Team 3. Each team is responsible...
In this help document, it tells you how to make comments appear newest at the top (descending order): https://confluence.atlassian.com/adminjiraserver/changing-the-default-order-for-comments-fro...
Some of our customers don't use the portal but email our designated email address for their portal. At times, the email doesn't generate a request. The reason we know is because the Account Manager i...
Is there a way to change the text on the comment buttons in Service Desk? Specifically, the comment internally button, how can I change it to let's say...Internal comment?
I have a Project that works perfectly for the broad team - Call it Project Blue. I am onboarding vendors who should not have access to everything in Blue. My plan was to create a new project, Red, a...
I'm used to configuring swimlanes at the "Configure Board" option in Jira. This option does not seem to be available any longer on the platform. I would still like to be able to add some queries so t...
Hello team I would like to know the best practice , step by step to solve this problem . Regards
I have an user where I would like to change Email address. So that all his work will be transferred to new Email and would like to login using the new Email. What I did was I was not sure that the us...
Friends Please can you confirm 1. In Jira Epic do we need Fix Version , or Levels or Components to be entered manually or is it only needed for Test Cycle or Test Case? 2. What is the diff...
I need a solution to discourage users from assigning a Jira to someone without updating certain fields. example - assigning a defect to a tester without setting the status to "TEST" and adding a rel...
Hello, I am interested in using CRM Integrations to connect our MS Dynamics data. It was mentioned that it can bring in the data for both Accounts and Contacts. If we have links in t...
I am new to the use of JIRA Boards and we have started a project and in addition to other fields we are capturing Due date. I want to know how or if there is a report or view that will display ...
We created a plan in portfolio for one project. We added two teams to this plan and assigned the appropriate team to each story/task. Since Jira does not recognize the Team field in portf...
We want to update the calendar in JIRA for only available work days, specifically identifying holidays and other company non-working days. Is there any feature or function that would allow this...
We had an employee named Bob who worked for our company. He created a Private Filter and subscribed our Executive team to it. I am now tasked with altering the filter. Bob isn't even a u...
I want to create a JQL query to only return epics that have children issues or to put another way IF Epic and childIssues IS EMPTY but of course there is no such "childIssues" ... I d...
Its possible to activate more than 3 level of JIRA hierarchy? Standard: EPIC-> US-> Sub Task one more: EPIC>Feature>US>Task. two more: EPIC ->Main Feature >Feature>US>...
I have built a custom filter in jira to pull all activity by the epic link. Then i am using that filter in the jira filter report view. The report is successfully pulling all issues and billed...
Hi All, Can someone suggest the the best option for analyzing and visualizing the Jira data out of the below two. Tableau Connector for Jira easyBI for Jira TIA
Hi, I'm trying to find a way to find issues that have an EMPTY remaining estimate, as a JQL query. If I use remainingEstimate is EMPTY, I will find all issues that do not have anything in...
Hello, I am currently using Jira Service Desk v2.5.9 as an add on within Jira Server v6.4.2. Is there a way to configure notifications on service desk tickets to NOT notify the reporter(aka customer...
I am tying to build a filter that i can use in Tempo Timesheets for billing reporting. I have created a filter to include all related issues within an epic - but i am also hoping to include the epic ...
Hello! I linked my Bitbucket and Jira accounts, but Jira can't find my repositories. When I view the DVCS account page in Jira, I see my Bitbucket account. But when I try to create a trigge...
Hello ! We've set up and verified our domain with Atlassian and set up our customer email notifications to becoming from support@tassl.com, however in testing these notifications, they ALWAY...
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