Jira

We created an incoming mail handler that would Create a ticket in JIRA anytime an email was sent to: labrequests@brightidea.com  (office365 user account). It seems that after we implemented a...

• Question
• jira

I have stories with multiple fix versions. I have noticed that all the stories with multiple fix versions do not appear on the schedule until I select both fix versions in the portfolio plan settings...

• Question
• advanced-roadmaps

Hi, I have successfully added the custom field called 'Created at', I would like to display this custom field in the board view in the column as in screenshot shared in the link. We are using Jira ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello All, On parent issue view screen we can see all related sub-tasks and tasks links. Same way how can we view parent link and related tasks links on sub-tasks issue view screen. Thanks in Advan...

• Question
• jira
• jira-server
• server

how can i configure a workflow to change its status to close  if no response from requestor in 5 business days with following conditions  Reminder user about ticket if IT replies and no r...

• Question
• jira
• jira-administration

The Story Points for on my Sprint report show 108 points ( this includes the total of Completed,Not Completed and Removed issues) for the particular sprint However the Velocity chart report sho...

• Question
• cloud
• jira
• jira-cloud

Hello,  Does anyone know how to create a filter that includes all sub-tasks and issues associated from Epics I (or another user) create? I'm working on an account where we are creating a large...

• Question
• filter
• jira

How to add an accept/reject function for the teams to permit edits?

• Question
• jira-core

issues don't appear on my backlog. The community answers don't help.

• Question
• jira-software

I am trying to get a report for all bugs that are created by employees during a sprint or  a date range.

• Question
• jira

Has anyone else noticed this.  I noticed it last week.  We have several users now showing as former user...I have confirmed that this user does have an active account...

• Question
• cloud
• jira

Hi. I'm trying to create an issue using Jira API and need to fill the customer request Type. According to doc, I need to get the "customer request type" as follows: https://confluence.atlassian.com...

• Question
• jira
• jira-server
• rest
• rest-api
• server

  Hello, Atlassian Community!  My name is Syed Masood, and I am a Principal Product Manager for Jira Software and Data Center. Jira Software 8.0 is here–– and I know you ...

• Question
• ask-me-anything
• jira
• jira-server
• server

I have created epics for each major project we have and we have diff sprint teams working on each epic and its respective stories. I tried to create a sprint for each team but it only seems to let m...

• Question
• jira-software

I'm trying to understand if I'm missing an easier way to setup a template kanban board for use with new projects. I've got a template project setup, including a template kanban board desig...

• Question
• cloud
• jira-cloud
• jira-software

Anyone using Jira project to build a book with chapters, preface and more

• Question
• jira
• confluence
• jira-server
• jira-work-management
• server

We have recently set up some integrations with Jira that are based on of the "Parent/Child" link type in Jira. However, we have run into an issue when a Task has more than one Parent link added to it...

• Question
• jira
• jira-server
• server

When someone drags Sub-tasks from In-progress to Done on the Kanban board, a prompt pops up asking to "Update Parent Issue" when all child issues are done. The only options are Update or Cancel. Upon...

• Question
• jira

This is more of an annual cloud user subscription question than a technical how to. This is the situation: An organization has two different Cloud JIRA instances (A and B) "A" has quantity 400 JIR...

• Question
• jira-cloud
• jira-software

I need to restrict the assigned user depending on the issue type. Is this possible? I  was told that it could be done with script runner. But I never did it.   

• Question
• jira
• server

How is the Releases field populated in Jira Portfolio Scope View. When I viewed the Jira Story or Epic, there is no field called release.

• Question
• advanced-roadmaps

I am trying to move 30 cards in JIRA from our global co. Kanban board to a new Project specific Kanban board.  Can I do a mass move w/o having to do each one indivi...

• Question
• jira

Most of the time this is what I see on the left menu when the page stops loading.  I'm using the latest version of Chrome on the Mac.  If I re-load the page it usually displays the menu cor...

• Question
• jira

Hello, I am seeing the new issue view as described in here: https://confluence.atlassian.com/jiracorecloud/the-new-jira-issue-view-938040503.html But in there I am missing the Environment field. W...

• Question
• jira-software

I have a scripted field where I display the Summary. If the Summary has a doubel-quote, my display breaks. How do I HTML encode the string? (Sorry, but not sure how to do this in Groovy in this const...

• Question
• jira
• jira-server
• scriptrunner
• server