Jira

I am trying to create a request form for hardware/software requests. To do this, I have created several custom fields on our request form. However, I cannot see these custom fields by default for thi...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Hi all, I have a generic issue with multiple actions, which I want to clone as a subtask to a transition of a parent issue. Basically, you automatically create a subtask from the generic issue, bu...

• Question
• jira

Within our organization, we are being told that "all" transitions in workflows have a significant performance impact due to additional background checks that Jira does every time you transition from ...

• Question
• jira
• jira-server
• server

I am importing a cloud backup to a new instance and want to deactivate all invited users that have never accepted the invite as they are shown as active and are billed. I have managed to deactiv all ...

• Question
• jira
• jira-administration

workflow and conditions have not changed but suddenly this afternoon Im having an issue with transitioning any of my issues through the swim lanes. When I start dragging the item to a column, the co...

• Question
• close
• cloud
• jira
• jira-cloud
• transition
• +1 more tag...

Hi, One of our clients is looking to migrate to Jira DC deployed in AWS in the near future and they want to federate authentication of the users for the Atlassian toolset within the managed service ...

• Question
• active-directory
• aws
• jira
• jira-server
• server

Hi, I'm trying to access Jira from Bitbucket by clicking in the Issue link. According to this post the Allowing window should be raised in order to Allow/Deny the access. Actually, no window is bein...

• Question
• bitbucket
• bitbucket-server
• jira
• jira-server
• jira-software
• +1 more tag...

When I try to drag the item in one column (To Do) above or below the existing item, it does not work. JIRA board goes into Edit mode. The only way out of that is to Refresh. Even after refresh, I do ...

• Question
• jira
• jira-service-desk

Recently I started to use Jira Cloud, before I used JIRA Server. Latter allowed to see raw wiki, so I could change description. In Jira Cloud I cannot see raw markdown. Is it possible for now?

• Question
• jira
• jira-cloud
• jira-software
• markdown

Atlassian Community - I am working to ensure I follow a best practice when moving from JIRA local authentication to using Active Directory with local groups. Here is my current setup: JIRA with l...

• Question
• bitbucket
• bitbucket-server
• confluence
• confluence-server
• jira
• +2 more tags...

Hi team,   i need custome filed list from mysql database please guide me what are the querys to get the results.   we have 1000 fields but we are using only few of them i want to know w...

• Question
• jira

I'm using the Cloud based version of JIRA and Confluence. I'm a member of the administrators and site-admins group. However, I cannot add another user to the administrator or site-admin site-adm...

• Question
• cloud
• jira
• jira-cloud

We have been utilizing the kanban board for months now, and today I cannot move issues between columns nor re-prioritize in same column by clicking and dragging.  When I attempt to click and dra...

• Question
• jira

I can only access Kanban and NextGen projects. standard Jira boards will not open

• Question
• cloud
• jira
• jira-cloud

Hello team  I changed my server.xml file , as shown bellow . 1: i changed the port number from 8080 to 8100 . The new port number work fine when i access jira , but the old port number still ...

• Question
• jira

project = "X" AND fixVersion = "Y" AND cycleName in ("Z")" from Issue Search but get the error cycleName does not exist or you do not have permission to view it. We can see this cycle in Zephyr mod...

• Question
• jira

When I log in to Jira, I can see my boards, but when I click on one of them, I just get the spinning wheel. Waiting, waiting, waiting. I can see the tickets, but they're all grayed out and not clicka...

• Question
• cloud
• jira
• jira-cloud

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• Question
• jira-software

Hi,  I am using a next gen project for my scrum project and I would like to link my sprint report to a Confluence page like what was possible in the older version.  For some reason this d...

• Question
• atl-adm
• cloud
• jira-cloud
• jira-software
• next-gen

Since this morning we cannot move items in our agile board anymore. (From to-do to in progress or done) Up til 13:00 everyone was capable of doing so, and in all of a sudden no-one can do it.  ...

• Question
• cloud
• jira
• jira-cloud

Hello, I am looking for a solution that will solve my problem. I need to copy selected issues (many at one time) between two Jira instances. The problem is that on instance A workflow consists of 3 ...

• Question
• copy
• jira
• jira-service-desk
• migration

I have linked some issues. When the status updated on blocked issue, Must get comment on Blocked By Issue. Is it possible in JIRA. Thanks in Advance.

• Question
• jira
• jira-server
• jira-software
• server

Hi I'm new to JSD but have a good knowledge of ITIL and way of work.  I'm setting up a JSD - I have now some question you might can help me with.  1. Create a change 2. Review of change&...

• Question
• change
• jira
• workflow

Hi all, We have noticed that the RapidBoard drag and drop is no longer working as of today, we keep seeing a JS error whenever we try to drag a ticket as you can see below: Was there any new ch...

• Question
• cloud
• jira
• jira-cloud

Can we customize the naming convention for Sub-task. For.e.g. - I would like to have something like this. If Task name is JiraTask-500 I would like to have subtask name as -  JiraTask-500-00...

• Question
• jira-core
• jira-core-server
• server