Jira

After being on legacy licensing with way too many agents for years, we only recently moved to data center, and one remaining pain point is email.  All JIRA mail comes from a single address.&nbsp...

• Question
• jira
• jira-service-desk

Hi, is it possible to create JQL that will bring us all the issues that specific custom filed was updated recently. if so please advice regarding the correct syntax for example: if I want to get all...

• Question
• data-center
• jira
• jira-server

I like Jira cloud as it's a very cost effective tool for managing projects. The only issue is that at any point in time, Atlassian support can just bypass authentication and login to view data stored...

• Question
• jira

Is there a way to show a work log for every time I log work for an item

• Question
• jira

Is it possible to delete a user account and then add a new user with the email address of the deleted user?   I'm having trouble with a service account and want to delete it and recreate...

• Question
• jira
• jira-administration
• user-management

Hello good afternoon, I am installing jira in another new server, therefore I change the server number and the current license no longer works, how do I update it with the new server number?

• Question
• jira-software
• jira-software-server
• server

Hello, I'd like to have some input on the best way to manage two level estimations for IT projects in JIRA. Context: - cross applications business projects - shared resources - development via s...

• Question
• jira

Hi All, I'm trying to create some reporting but I ran into an issue where how the stories/bugs/tasks were tracked; epics added were wrong/missing, labels wrong/missing, etc.  The issues were a...

• Question
• cloud
• jira
• jira-cloud

Hi everyone,   I have custom issue type - GFX. I would like to create plan with these GFX, but I cannot manage one problem - Portfolio is planning one issue for several users at one time. This...

• Question
• cloud
• jira
• jira-cloud

I am trying to restrict the due date field by preventing users from setting the due date 24 hours from the date that they are attempting to create the ticket. I am using ScriptRunner to create a simp...

• Question
• jira
• jira-server
• jira-service-desk
• scriptrunner
• server

How do I change the security on a comment in the "new issue view"?  In the view that works better (what Atlassian calls the "old view" where customers have more control over the issue display), ...

• Question
• cloud
• jira-core

I am using a classic Jira software project. I have made sure that both myself and other users have the manage sprint permission. None of us can see a "start a sprint" button in the backlog. Is this s...

• Question
• backlog
• cloud
• jira
• jira-cloud
• sprint

Who do I contact if we want to get a demo iof the Jira Suite of products mostly Jira and Jira Portfolio?     Thanks 

• Question
• advanced-roadmaps

After upgrading Jira I am no longer able to connect to Jira Servicedesk. I'm running a CentOS machine that I've upgraded to the latest version as well. I'm getting the below error. Jira Core 7.5 &...

• Question
• jira
• jira-service-desk

I'm trying to resolve erroneous issues from broken Workflows via SIL Scripts. I tried the following: string issueKey = "ISSUE-193"; %issueKey%.resolutionID = 1; %issueKey%.resolutionDate = curren...

• Question
• jira

so the new Jira Issue View is rolling out to some of our projects. Previously, when viewing an epic, there used to be a small + sign at the top right of the issues list that let you add an issue dir...

• Question
• cloud
• jira-software
• jira-software-cloud

After installing the latest version of Jira Core, Jira Servicedesk and Jira Software I get the following error. Would anyone be able to help me out with this?   Jira Core 7.5 > 8.0.1 Jira ...

• Question
• jira
• jira-server
• jira-service-desk
• server

Was trying to look at Epic Burndown and velocity reports in Jira for scrums and this morning they are all showing 0s.  Curious if this is a general problem and if so if Atlassian is aware of it ...

• Question
• cloud
• jira
• jira-cloud

Hello,   I am trying to verify my domain for SSO feature. My company domain is "https://foo.domain.com".   All the users have email ids like "user@domain.com". In this scenario how ca...

• Question
• domain-verification
• jira
• saml

Hi There, I have a project in Jira used for the review of documents. I've created a custom field  which I've named "Reviewers" of type "multi user picker". This field is used to add folks...

• Question
• jira
• jira-core

Some people set up Next Gen projects instead of classic JIRA Scrum project. Is there any way to convert these ‘next gen’ projects over to normal projects ? If no then is there a way to move all the...

• Question
• cloud
• jira
• jira-cloud

Hello, I'm following this tutorial for make an Admin Configuration Form in my plugin, but when I add the dependency to my Pom, I can't enable the plugin. I tried to use differents versions, but sti...

• Question
• api
• atl-dev
• jira
• jira-app-development
• jira-development
• +2 more tags...

I cant make a report containing customer key in the xlsx download.  Is it possible

• Question
• jira

Hi,  This isn't my area of expertise so apologies if this is a daft question or I use the wrong terminology.    I am putting together a business case for JIRA and Confluence Cloud (...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud

If the there is a JIRA ticket/task connected to a test in Testrail, how can I restrict the status of the task to get closed if the status of the test in Testrail is not passed?  I tried to foll...

• Question
• cloud
• jira-software
• jira-software-cloud
• testrail