Jira

I am a beginner Jira Software user.  Our company just now starting to use Jira for software development. I plan to use next-gen project template because I would like to have the roadmap feature...

• Question
• agile

I am trying to create a new JIRA Issue under an existing EPIC.  But when I try to specify the Issuetype I get an error that the issuetype used is a parent issuetype.  Please help with the R...

• Question
• confiforms
• confluence
• jira
• rest-api

Hi there, i'm missing all the jira software presets like SCRUM and KANBAN. Where can i find them?

• Question
• jira-software
• jira-software-server
• server

Hi all, We are trying to define a catalog of services that we should need to handle when a common user call to L1 asking for help. At the moment, we don´t know how to define it with all the service...

• Question
• cloud
• jira-core
• jira-core-cloud

My team has received at export from JIRA 7.9.2 Server and confluence. I am trying find the download url. In order to recover the JIRA export.   Any Help is Appreciated

• Question
• jira-software
• jira-software-server
• server

We have a Jira Cloud Support Desk instance, and have a requirement to track customer credits used. Cloud limits a lot of what we can do, so I hope someone has a way to do this, whether through extrem...

• Question
• cloud
• jira
• jira-cloud

I'm looking at previous sprints' status reports and can see the lists of tickets that were "Issues Complete" and "Issues Not Completed". In the reports view, I can see the statuses of the tickets as ...

• Question
• jira-core

We are trying to prevent people in our support project from seeing issues we do not want them to see. We have in place currently Issue Security so the users can only see Issues that they created (Rep...

• Question
• cloud
• jira-core
• jira-core-cloud

...m wondering if "Status Category Changed" is a new system field on Jira Cloud.      "label": "Status Category Changed",   "type": "Date",   "readOnly": true,   "f...

• Question
• cloud
• jira
• jira-cloud

Does anyone know where I can find the webinar Bring Powerful Automation To Your Boards With Butler from 4/4/19 at 1 pm est.? I think Atlassian hosted on Zoom with the Butler creator and mkt&nbs...

• Question
• bitbucket
• confluence
• jira
• jira-service-desk

Need help upgrading\installing a new JIRA license, original 10 user license was bought not on contractor's company account, and need help replacing it with a company's license. When login in to JIRA...

• Question
• jira-software
• jira-software-server
• server

Hi All, I must admit I am brand new to JIRA. I am trying to build a service desk workflow that sends an email containing relevant information populated from the required fields to an admin in my sys...

• Question
• automation
• email
• jira

Any recommendations on what tools you are using in Agile environment to track the capacity of your team across multiple projects and boards? I tried Capacity Tracker and it works well with a single S...

• Question
• cloud
• jira
• jira-cloud

Trying to get a query that will allow me to filter out stories that have been in the Done status after 10 days.  I have a filter that works, but in the query window has the red X and not the gre...

• Question
• jira
• jira-server
• server

Hi Everyone, The JIRA Resolution field seems key to many of the built-in reports that JIRA offers. For instance some versions of the burn down reports use this field to determine if something is "Do...

• Question
• jira
• jira-server
• server

Hi, I'm new here (first post).  I want to view a list of EPICS followed by the STORIES that are assigned to the EPIC: EPIC 1 STORY 1 (assigned to EPIC 1) STORY 2 (assigned to EPIC 1) EPIC 2...

• Question
• jira

Hi all, Today we reached into some interesting Scrum scenario and permission issue. Let me simplify the use case here. Imagine you have 2 projects in Jira: A and B Each project has own Scrum board...

• Question
• board
• jira
• jira-server
• permission
• scrum
• +1 more tag...

Hello, We observed that users do not receive email notifications when issues are logged, commented,  resolved and change of status. Nothing was change on the configuration. Please advise on w...

• Question
• cloud
• jira
• jira-cloud

One of my developers, using a next gen project, is not able to edit anything when viewing an issue.   We found this KB entry:  https://confluence.atlassian.com/jirakb/edit-button-...

• Question
• jira-software

We are using JMWE for JIRA Cloud to create issues on transition. For one of my issues, we wanted to add a hyperlink in the Description to point to a Confluence page. In JMWE we have formatted the URL...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• cloud
• jira
• jira-cloud

I removed the resolution, but after any action that it appears again. Ver 7.12

• Question
• jira

My company is implementing a new system in multiple releases, and have separated the releases as well as some of the different functionality across multiple sprints within the same project. Now that ...

• Question
• jira-software
• sprint

Is it possible to move the Create issue Button to the middle of the screen?

• Question
• jira
• jira-server
• server

When I move a ticket from status to status I get an error - The ranking of your issue has failed - I also noticed when opening the ticket I cannot change the status

• Question
• jira

Hi Everyone, we have a special project which provide only a subset of Reoslution options in the transition properties. It works correctly. The only problem is that we want the order of the options ...

• Question
• jira-core