How to customize the issue view screen with custom fields ?

[Saravanan Ravikumar]

Hi,

Need to make View screen custom field to be mandatory, Once the Custom field updated in the Create screen should not be removed in the view screen. Is that possible to do it ?

[Jack Brickey]

If you are saying that you want to add a custom field the is required at Create and you want it to be displayed in the view details screen then do the following:

1. add custom field
2. add a screen for the create that includes the field 
3. add the field to the view issue screen
4. in the workflow edit the transition for the create, add the new screen, add a Validate function to require the field

[Saravanan Ravikumar]

Hi Jack,

Thanks for your reply. Actually its an System filed. "Epic Link" i have kept mandatory while creating the ticket but once ticket created, end user delete the value in the view screen. So i need to avoid it.