Jira

When I move  an issue from "Done" and re-open it, the strike-through does not go away. How do configure JIRA to make that happen?

• Question
• cloud
• jira
• jira-cloud

I'm using JIRA cloud and today started reviving this error on my ticket edit screens. Nothing was changed as far as our deployment is concerned. Is this something on JIRA's side or mine? Thanks for ...

• Question
• jira
• jira-service-desk

I created a Connect app that defines a custom issue field that is updated programmatically. The list of options is very large so I would like to filter them based on the project key of the issue it's...

• Question
• cloud
• jira
• jira-cloud

...def myLog = Logger.getLogger("com.onresolve.jira.groovy") myLog.setLevel(Level.DEBUG) issueInputParameters.setSummary('bannanna') issueInputParameters.setSkipScreenCheck(true) myLog.debug("b...

• Question
• jira
• jira-server
• scriptrunner
• server

Looking for a query to pull all JIRAs for an assignee where the JIRA was created and closed in the same day

• Question
• jira

Hello. Since this morning our instance of JIRA Software cloud (https://deveho.jira.com) have some issue with displaying user interface and also performance. Users try with other internet browser, r...

• Question
• cloud
• jira
• jira-cloud

Hello all, Please advice me regarding the next situation. I have one user working as Service Desk in a project.That means the user have JSD licence. If i want to put this user as Service Desk in o...

• Question
• jira
• cloud
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I am migrating evaluation Jira server to datacenter (self hosted, VM) And I want to export data to XML according to manual https://confluence.atlassian.com/adminjiraserver073/migrating-jira-applica...

• Question
• h2
• jira-software
• migration

Hi,   I am trying to display JIRA tasks in a team calendar within confluence, simple enough right? Apparently not! I can add JIRA Issue Dates to the calendar and it offers me to pick the proj...

• Question
• confluence
• confluence-server
• jira
• jira-server
• server

Hello, I would like to set open JSD (cloud) for all of my collegues, but I must to reject/deny all the tickets/issues sent by unknown people from unknown domains. I don't find a way to do this. &n...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Good Morning Recently the company where I work adopted Jira as a tool for the management of Help Desk, however I could not configure the agent console and I could not manage the creation of a ticket...

• Question
• jira
• jira-administration

Next Case: Enable Password change for user's System\General configuration\ Edit Settings and check option on  "External user management"  - "OFF" After this user's will have option to ...

• Question
• jira
• jira-server
• server

Hi, I need to submit an app(hotfix) to marketplace. I have 2 versions: for DC and for server. Should both apps have same version or different versions? Currently, i have server plugin a bit highe...

• Question
• atlassian-marketplace
• data-center
• jira

Dear community please help to find realy working solution to integrate two factor with jira server. Im loking maybe some solution how to use google authenticator which we trust. Can it be conf...

• Question
• 2-factor-authentication
• jira
• jira-server
• server

Hello! I am curious how to modify the default reporter. When a user reopens a ticket it says it has been reopened by a former user who is no longer with the company. Is this determined by who is the...

• Question
• cloud
• jira
• jira-cloud

Hello everyone, I have a project X. In this project is one board - board A. But board B from another project Y is also displayed in project X. How can that happen? Best regards and thanks in advanc...

• Question
• board
• jira
• project

The workflow diagram view that now comes with Jira DEFINITELY helps, don't get me wrong.  Editing workflows prior to that was awful.  That said, the diagram view still lacks refinement.&nbs...

• Question
• chart
• diagram
• jira
• jira-server
• server
• +1 more tag...

I need to set up a scripted date field that picks a date from the Due date field. The scripted date field must pick the most furthest date from that field. Can someone please help with a script or ...

• Question
• jira
• scripted-field
• scriptrunner

Hi, We have got cases where non-jira users forwarding emails could create a ticket, but the .eml file is not added as attachment of the ticket, even if the header contains  Content-Type: messa...

• Question
• jemh
• jira
• jira-server
• server

Hello, i'm Francesco and i'm a "new site admin" on a company with many user, i have a question about the completed projects; What to do with completed projects? Do they need to be archived or shoul...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all I am creating issues in a bulk, i.e., uploading tickets in bulk into the JIRA ..so i want to make some custom fields to be read only while creating issue itself,...So i had created custom fie...

• Question
• jira

Hi,   I have the follow case: I have setup approvals on a status with approve/decline transitions. On the Approve transition I also want to have additional condition where a custom field has s...

• Question
• approver
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• +1 more tag...

Dear All Good Day. I would like to create a dashboard or report that shows all tickets that has no update or comment from 5 days and after. I need basically to find the tickets that has no update wi...

• Question
• jira-core

As per subject, we need to send email contains JIRA Issue key for reference. It's possible to do with scriptrunner for JIRA? If possible, how? (need details answer because I am not script develope...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira

JIRA Server 7.9.2 Is there any functionality that would enable us to add code or text snippets against a JIRA ticket directly as opposed to having to save them externally as attachments and the...

• Question
• jira
• jira-server
• server