Jira

We are trying to log servicedesk tickets from our integration platform. So need need SOAP WSDL for servicedesk ticket creation. Appreciate any pointers on this.   Thanks, Srini

• Question
• cloud
• jira
• jira-cloud

Need access to jira

• Question
• jira-core

I wish to create a "request" which when completed will spawn a new "task request". I will create a Request type, which is assigned to an agent. Agent completes and closes this request. This trigge...

• Question
• jira-software
• sub-task
• task

We get this error message while trying to configure can some one tell me how to fix this:    Jira service desk 3.16.0    Caused by: [InvalidInputException: [Error map: [{custo...

• Question
• jira
• jira-service-desk

I have the Slack Integration app enable for our instance of Jira cloud and I am attempting to connect a specific Jira issue with a specific Slack channel.  Somehow this worked once, but never ag...

• Question
• jira-software

My team and I really used the "dot" shortcut when working on our Kanban board, but with the more recent versions of JIRA clicking on a story pops it open automatically. Is there a way we could have ...

• Question
• jira
• jira-cloud

I need assistance in refining my filter. Background: Project A is a Service Desk Project Project B is a Software project Tickets from Project A are escalated to Project B. As a result the relat...

• Question
• jira

I am trying to figure out how I can set the card color based on the environments the branch has been deployed to. Currently I color the cards using a labels query I would like to change these...

• Question
• cloud
• jira
• jira-cloud

Not sure how to ask this, we use the feature in Jira where you automatically generate release notes for our versions. This works fantastically but I am trying to get this to pull into our application...

• Question
• api
• atlassian-support
• jira

Does Confluence have any restrictions on the number of JIRA Issue Collectors you can have embedded on one page? Any additional ones I add via the HTML macro, all it does when you hit the image is re...

• Question
• confluence
• confluence-server
• jira

Hi all, I have an this issue with a client of mine in a Jira software project. The resolution date get set when a new issue is created in a particular Jira project. The issue began 2-3 days ago I'v...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I want to create a new Issue Type.  However, in Project Settings under "Issue Type", there is no option to Create Issue Type as per the instructions in document https://confluence.atlassian.com/...

• Question
• jira
• jira-administration

Greetings, We recently updated Jira Server from 7.11.2 to 8.1 and after the update images aren't displaying in the tickets.  They just show as an icon (see attached).  We tested on all int...

• Question
• display
• image
• jira
• jira-server
• jira-service-desk
• +1 more tag...

I've noticed on the new type of project that if you want to add people, there are 3 different roles: Administrator, Viewer and Member. The problem is, on our project we need (for now) 3 types of user...

• Question
• jira
• next-gen
• permission
• user

I'm trying to create a JIRA issue via Powershell. Here's my code. function ConvertTo-Base64($string) { $bytes = [System.Text.Encoding]::UTF8.GetBytes($string); $encoded = [System.Convert]::To...

• Question
• api
• jira
• jira-server
• rest-api
• server

Hello,   Perhaps it's just been a while since I last used JIRA. When closing a JIRA ticket, the "Resolution" under status remains as "Unresolved".   How do I go about ensuring that this...

• Question
• cloud
• jira
• jira-cloud

Hi, I have JMCF field that uses a java script to calculate the difference between two dates and returns a number.  I am looking this field to change red when it goes below a certain number, is ...

• Question
• colour
• custom-field
• java
• jira
• jira-misc-custom-fields

Hi, I tried to export (via Import & Export > System Backup) my old system und uploaded the ZIP in the Cloud version via the import wizard, but it failed because my JIRA Server version is belo...

• Question
• cloud
• jira
• jira-cloud
• jira-server
• migration
• +1 more tag...

Hi all, I am creating an application in which customer can submit their complaints. Then I would like to create a ticket in JIRA on behalf of the customer. I don’t want to make the user as the repo...

• Question
• jira
• jira-service-desk

I can't understand how some notification ( issue modified) come from this email address: jira@<ourdomain>.atlassian.net and some other notification, (always for issued modified) come from&...

• Question
• cloud
• jira-core
• jira-software-cloud

Instead of Open requests can i set it to any status by default to all the users.

• Question
• jira
• jira-server
• jira-service-desk
• server

Can the two rest be in the same package or individual package ?

• Question
• app
• developer
• jira
• jira-app-development
• jira-development
• +2 more tags...

Hi, Is there any way to implement our own apps to provide SSO for Jira and confluence ? or we must have to use and buy apps from market place only e.g saml, easysso, crowd,etc  as i found most...

• Question
• jira
• jira-server
• server
• sso

Hi I cant get my head around the insight groovy. What I need help with is a simple code snippet on how to fetch attribute values from references. 1. user select an object (customer) in an insight ...

• Question
• groovy
• insight
• jira
• jira-server
• server

HI, Our Jira application is running on Ubuntu server and i would like to upgrade this to a latest version. If anyone knows the procedure to upgrade a live JIRA server please help me on this wit the ...

• Question
• jira
• jira-administration