Jira

After migrating Jira and Confluence from Cloud to Server, I had a lot of addon users in the User Directory which added to my license count. So, since I didn't expect to be using those addons, I quick...

• Question
• jira-core

At this moment we have several sites in development and each one is a separate in Jira Cloud project. We want to introduce story points to improve efficiency and get a better overview of how much tim...

• Question
• cloud
• jira
• jira-cloud

Hi, I have a multi select custom field, which gets value from the external db. The values are numeric. I have used 'sortOptionsByValue()' to order the options  but it is not ordering them corre...

• Question
• jira

Hi,   i'm planning to introduce a release processes through JIRA.  The idea is that users/TLs would fill a predefined template for the release (basically a release plan). This JIRA would ...

• Question
• cloud
• jira
• jira-cloud
• release
• workflow

Hi Everyone,   I have created a Remote Object Link custom field and linked it to Salesforce Opportunity.  I want to create & update this field using JIRA REST APIs. How can I do this...

• Question
• custom-field
• development
• jira
• jira-development
• jira-server
• +5 more tags...

In my JIRA project, if any ticket has the status 'DONE', it is not displayed in the backog. I want to do the same with status 'Cancelled'. All tickets with status 'cancelled' should not be shown in b...

• Question
• jira

I would like to be able to ask guiding questions during the process of issue creation. For example, automate a decision tree described here: https://blog.arcbees.com/2015/06/02/agile-decision-tr...

• Question
• jira
• jira-server
• server

i'm i supposed to generate a new license?

• Question
• jira
• jira-administration

in some projects clients send email to the support email but we did not receive the same email.   client email is added to the projects

• Question
• cloud
• jira
• jira-cloud

The new Issue View looks great, however, there doesn't seem to be a way to attach a file to a new Comment, which has been previously uploaded to the issue. You only have the option to upload NEW fil...

• Question
• jira-cloud
• jira-software
• new-issue-view

In the old view in Jira I could order the comments so that the newest appear at the top.  I cannot seem to find out how to do this in the new issue view.  Can anyone help with this?

• Question
• jira
• jira-server
• server

Hi,   I need to calculate the total remaining story points of a set of issues. How can I achieve this?

• Question
• cloud
• jira
• jira-cloud

We need api which provide ticket related all users so how to get it in one api hit? like Watchers, Approver, Verifier, Reporter.  

• Question
• jira

How to disable comments for the customers when an issue is closed in JIRA 8.0.2 JIRA service desk 4.0.2     thanks

• Question
• jira
• jira-server
• jira-service-desk
• server

We'd like to have a possibility to link new issues with other issues that could be related. Could be means the issues have the same label but a human shall check if they really are related. My appr...

• Question
• addon-com.almworks.jira.structure
• addon-com.codebarrel.addons.automation
• automation
• jira
• jira-server
• +2 more tags...

Despite what is reported in the documentation is valid, Portfolio does not recover the assignee from Jira Issue I made the following checks and the rules are respected, namely: - There is not membe...

• Question
• advanced-roadmaps

Hello, First of all, sorry for my bad english but I'm belgian :-P. I have a little problem of transflation in Jira Service Desk. I joined a screenshot of my problem. Is there any solution to chan...

• Question
• jira
• jira-server
• server

Hello everyone,   I have a problem with my guideline line : we did our Sprint Planning last Tuesday, and selected the stories for this sprint. But we created the Sprint in Jira only yesterday...

• Question
• cloud
• jira
• jira-cloud

I created a new scrum project and imported all tickets from my previous project. I have setup proper workflow and the column names are properly mapped with the statuses.  But, the problem is, t...

• Question
• backlog
• jira-software

Hi! I have an issue with "Default assignee". In the first step in workflow, I set post function "Assign the issue to the reporter". It works well if I didn't choose assignee. But If I choose particul...

• Question
• assign
• cloud
• jira
• jira-cloud
• next-gen

I am not able to see attached JIRA issues of an EPIC

• Question
• jira-software

Hi everyone, I am new to Jira. I am trying to upload CSV file downloaded from another Jira to my new cloud, but I get this message. Do you have any advice on why is this happening / how I can fix it...

• Question
• jira
• jira-administration

Hello people.   At my IT department we are thinking about having an ipad mounted to a stand so users can make a ticket if nobody is at their desk (running around helping) Is there anyway ...

• Question
• jira
• jira-service-desk

Do we need to change the remaining time to 0 if we finished the task before the estimated time in effort burning? Why the remaining timeline is always above the guideline value in effort burning char...

• Question
• cloud
• jira
• jira-cloud

Hello, I would like to use 2 consecutives « Branch rule / related issues », for example, I have the XRAY plugin and I want to do the following actions: For a test execution, use « B...

• Question
• automation
• jira
• jira-server
• server
• xray