Jira

In a project, an issue (say a story) can have more than one component field populated. Here a component (let's say) refers to a service team. What will be JQL to return issues that have more than one...

• Question
• cloud
• jira
• jira-cloud
• jql

Hi, I was wondering if anyone has ran into something similar to what I am seeing in a batch of imports: I am trying to import through csv files from a JIRA Cloud instance to a JIRA Server instance (...

• Question
• jira
• jira-server
• server

Hello, Currently, we are using labels to sort queues for each IT 'department'. For example, an issue comes in and we add the label [IT]Networking -> goes to Networking queue. Is there another wa...

• Question
• jira
• jira-server
• jira-service-desk
• server

Hello All, I completed installation and during configuration, after Database configuration, I am getting 503 error.   I see this error in atlassian-jira.log when I stop and start application....

• Question
• jira-core

Hi, I am trying to link my stories to other jira project stories. I want my stories to show up in my board with progress or done status. What is the best way for a story (mine) to automatically pick ...

• Question
• jira

In the filters I want to search for all projects beginning with GIS Examples: GIS - Storymap GIS - Parks Landuse   I am using  resolved > -14d AND issuetype = Milestone AND status ...

• Question
• cloud
• jira
• jira-cloud

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• Question
• jira

When dragging an issue into the "Done" column, a dialog appears so that I can set the resolution. If someone doesn't select a resolution and just clicks through the dialog to close the issue, the res...

• Question
• jira

I would like to use Confluence as a central knowledge base for my company.  Can I grant view-only access to our Confluence site without giving users the ability to create spaces and pages? Can I...

• Question
• cloud
• jira
• jira-cloud

I need to be able to copy the value of one custom field to the value of a different custom field during a transition (postfunction) between an Epic and a story. I understand copying one field value t...

• Question
• jira
• jira-server
• post-function
• server

We are using Jira Cloud, and trying now to use Crucible and Fisheye (and have this integrated to Subversion). How can we start using Crucible and Fisheye? I see some instructions to install those tw...

• Question
• cloud
• jira
• jira-cloud

Currently, in the new Jira issue view, there's nothing to differentiate open vs closed Epics in the Epic Link and it's providing a list of Epic options from across our entire instance of Jira, not fo...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm in the process of absorbing multiple small Jira instance into one big jira instance.  One of our smaller site has been allowing very large file attachments (currently 100MB, but they'd like ...

• Question
• jira
• jira-server
• server

Testing is this a Jira issue collector form

• Question

Some of our customers are submitting multiple support requests, and we have not found an easy to check if a given ticket has duplicates from the same customer. The hard part is that we are using an a...

• Question
• cloud
• jira
• jira-cloud

When I make a GET request via Postman to https://<my-company>.atlassian.net/rest/api/2/search I get back a list of issues as expected. When try to make the same request in chrome using javasc...

• Question
• cloud
• jira
• jira-cloud

Below is the code snipped to get the tickets belonging to a specific project, final url is working when I directly open it in browser but I am getting status code 400 in my response can some one help...

• Question
• api
• jira
• rest-api

OK, here's the situation: My stories have a link that is "Linked Issues" and the selection is "is sponsored by" and then we link to the portfolio epic that funds that story. I need to update ma...

• Question
• jira-core

A user accidentally deleted a JIRA case and got an email that it was deleted.  When I click on that link it says that the item cannot be accessed.  Is there a way to retrieve this case?

• Question
• cloud
• jira
• jira-cloud

I use the Link>Web Link quite a bit and I don't know where to find it now on the new looking issue view.

• Question
• jira-core

Hello, I need to create some sort of lookup field that will have thousands of values. A select list would not work because of the high volume of options. Because there are thousands of options, end ...

• Question
• jira
• jira-server
• server

Hi,   We have two custom statuses in "Done" status category : "Cancelled", "Delivered".   First question : is it a good practice to have two statuses to mark issues as "Done" ?   ...

• Question
• jira

It's so much easier to go through sprint planning after the sprint has started.  One example is that we can't accurately plan a sprint when we don't know the amount of carry-over, which happens ...

• Question
• cloud
• jira
• jira-cloud

As part of the process to upgrade our Jira Server (currently 7.1) to newer versions, I am trying to copy our production instance data to our test instance. I plan to test the upgrade process on the t...

• Question
• app
• error
• jira
• jira-software
• upgrade

I was on the Jira project pages, it was locked for me. Somehow I managed to connect to my Space but right after that person who had an access told me that there are no more pages created before, I be...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud