Jira

I recently purchased license  , but I need a clarification about something which is once you log in to https://my.atlassian.com/product then you go to licenses you will find there is 2 options ...

• Question
• jira

If the parent issue is a Story I want it to follow workflow #1. If the parent issue is Task I want it to following workflow #2. I have both workflows in a scheme with the type of workflow I want to...

• Question
• jira

I just created a new custom field: "Responsible Dev", apply it to screen, and field configuration set successfully,   I can get it from issue layout, and search from "Where is my field", bu...

• Question
• cloud
• jira
• jira-cloud

hello,   so i'm having an issue with setting up the owner's field in a project, as i have configured the fields. the problem comes to the users when they try to raise the ticket. as they come ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I want in a specific project in Jira to be automatically watching every new issue.  is this possible?  

• Question
• cloud
• jira
• jira-cloud

Hi I want a bunch of users view only summary and description of issue,( they not view comment and other detail,...),view  just and just summary and description. Is there a solution?I...

• Question
• jira
• jira-service-desk

In advanced filters, one of the criteria I want to use is whether an issue is on the board or in the backlog. How do I do that?

• Question
• jira
• jira-software

Hello, i'm want to hide only   Remaining Estimate field (Original Estimate should be available )   based on issueType on Create or other transition screens how can i do it using...

• Question
• javascript
• jira
• scriptrunner

I recently changes the password on my PostgeSQL server for security reasons and now when Jira performs system checks I get an Authorization error password invalid. How do I update Jira with the new ...

• Question
• jira
• jira-software

I created a new sub-task issue type called "Story Sub-tasks". How can I make sure that is the only subtask issue type available when the parent issue type is a Story?

• Question
• cloud
• jira
• jira-cloud

Hi, I have an issue regarding this custom field. I have two custom fields 'A' n 'B' in create screen, field 'B' has to be invisible until the field 'A' got some value, say "SOFTWARE". And then only...

• Question
• jira
• jira-service-desk

Hello Im new in developping with jira , so i had a sample code that works , but when i try to test it by myself it seems that there are something wrongs , I do not find my developped rest api (path ...

• Question
• development
• jira

I would like to have a combination of active sprint view and the backlog swimlanes. For example. I have only 2 releases V1 and V2. and 3 status, todo , in progress and done.  My ideal view wil...

• Question
• cloud
• jira
• jira-cloud

Hello. We create hundreds of issues each day, and many of them are identical. For instance, setting up og repairing the mail client for a customer.   For each of these type of issues we get v...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Our sys admin loaded Gantt before Structure and now the Gantt app won't enable. Is there a way to un-install it and try again? Structure is working fine. https://marketplace.atlassian.com/apps/121...

• Question
• addon-com.almworks.jira.structure
• alm-works
• jira

Hi there, All the stories in the Backlog are estimated and linked to different Epics. Now I need to find out how much time we need to complete everything or by selected Epics. So, I have two questi...

• Question
• cloud
• epic
• jira-software
• jira-software-cloud
• time-tracking

I am trying to import a CSV file into JIRA, however, I keep getting a Fatal Error warning with no other explanation. I am importing from a Mac and the file has the following fields Project Issue T...

• Question
• jira-software

Is the new jira issue view really a by project thing? I have a ton of projects and to make them the same I have to edit each and every one?

• Question
• jira-core

So what gives I used to be able to turn off Jira notifications a while back and now I can't. I have users who can't turn off notifications for themselves for particular boards or issues they are not ...

• Question
• jira-software

The only way we can create a subtask is with the title field, there's no longer a screen I can find. This means you have to create the issue in two steps and it is automatically assigned to the defau...

• Question
• cloud
• jira
• jira-cloud

I am able to send a ticket into JIRA personally, but JIRA is not accepting an email from ServiceNow. It's not accepting it. What do I need to do to get JIRA to receive these requests?

• Question
• jira-software

Hello! First of all, english isn't my native language, so i'm sorry for something that isn't correctly spelled, but please try to help me. Well, i'm trying to export a report of the Tempo tool, but...

• Question
• jira-core

I have several client users on one account - their email addresses have been changed - is it possible for me to perform a "bulk" change on their email addresses "@-----.com"? 

• Question
• jira

How do you all manage user management for Jira with Crowd and Active Directory? Which of this method if the best?   Connected to Crowd via an LDAP connector (e.g. for Active Directory), with...

• Question
• jira
• jira-server
• server

I am running JIRA Server 8.0.2. After I updated the "Troubleshooting and Support" plugin to 1.17.2, I went to check the Instance Health check report.  Nothing is displayed, even after waiti...

• Question
• jira
• jira-server
• server