How do I switch back to the old JIRA view and keep it instead of switching the view whenever I open a JIRA issue
I have created a structure, added Epics under it. If I create stories from the same page where the structure lives then i am able to create stories and link it to the Epic. Then proble...
We are trying to install Tempo for Timesheet to our Jira Cloud software. we receive the below error message. Installation failed. Dependencies could not be installed. (The app host returned HTTP res...
Hi. Why can't I import issues with .csv? I have all admin rights in site and project, I map "summary" field, but the "next" button is not active.
Hi! I have a few users that stopped getting notification for new comments added. They still getting notifications for issues created. I tested the notification helper and permission scheme -...
I've read the documentation provided but cannot locate the "more" it mentions. I am an admin and have tried finding it directly on the board (once ticket opened) and also looked around in Admin...
We have a problem with our instance after upgrading Jira to version 8.1.1 and changing the application link authentication to oAuth, we are not able to use the application link any more. The Applica...
Our helpdesk system pulls up tickets with a url in the form of helpdesk/page.asp?id=00000, so I'd like Jira to render text in the form of {prefix}{id} (e.g., HD#00000) as a clickable link to the appr...
Hello, How to give access to just one project ? Thanks.
Hello! Situation: We have Team A and team B working on projectA and projectB. Both of these projects happen to share the same workflows, issue type, and screen schemes. Now, team B really ...
Before the new version of JIRA "https://confluence.atlassian.com/jiracorecloud/the-new-jira-issue-view-938040503.html" and using the JQL, I can find all the issues where I have been mentioned i...
Following instructions everywhere. Still have difficulty locking down truly limited, view only access to a project we want to share with a customer. Using Jira Cloud. Started with this p...
I have a project (the form) that my employees fill out for each of their projects that includes a drop-down Status field. The drop-down selection includes the following: Pending Estimate In Progre...
Please help me to active again possibility to add comments on my account
We had a contact support form available after login or sign up on wordpress website login and now we have changed the form to a button redirecting to jira service-desk v4. Jira SD is open for all use...
I have 4 projects that I am putting on one scrum board. They all have the simplified workflow (to do, in progress, done) but I want to add an additional column/status of 'pending'.
Hello Atlassian Community, We are having a problem with the new Jira. There is no longer this feature to create a linked issue (i have circled it in yellow). I have looked at numer...
In the old view I can write comments restricted to a group or a person. Can't I do this in the new view?
Our company has a new domain for mails accounts. All the users have changed the new mails accounts in manage-profile/email, but only two users have a problem when try to change the new account mail. ...
I have signed up for trial version of JIRA on cloud today (02/07/2019). 1-10 users. I would like to enroll for annual subscription ($100 - 1 to 10 Users plan). Please help to share me how can I subsc...
Hi guys, Does someone knoe if there is a way to avoid components auto assign when there is already another user assigned? I like this feature, however, when the issue is created and assigned to som...
Hello! We use the Kanban board with a backlog in our team. We would like to have a section of the backlog where we can add the items that are groomed and ready to go next into "selected for developme...
I want to invite users to jira, assign them to a project but don't want them to do anything else but be able to follow the current process. Is this possible without assigning them a software licen...
Hi, in the customer portal there should be the button " support reply" , if the status is waiting for customer. but i can't see it. I wanted to do an automation to change the status, but I got an er...
I work in an AGILE development team, with two week sprints to complete a change request. However we then move to a waterfall like model for deliveries. e.g. we will deliver 3 sprints into a release f...
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