Jira

With the new issue view, they removed the view and edit screens and combined them into one. We used this to determine which fields could be viewed, but not edited. How do we now show a fields value w...

• Question
• jira
• new-issue-view

I tried following this guide.... but we get stuck on step 2. https://confluence.atlassian.com/adminjira/advanced-encryption-972328643.html   Any guidance would be greatly appreciated!

• Question
• jira
• jira-software
• jira-software-server
• server

Hi, I used to restore Jira a few times successfully but I failed recently with below error. I can't restore any backup file since then. Error importing data: com.atlassian.activeobjects.spi.Active...

• Question
• jira-software

Hi everyone! Does anyone know of a way to get the cycle time for completed issues based on their size? Like a Control chart but with the added ability to be able to filter by issue size. Then, I cou...

• Question
• jira
• jira-server
• server

Anyone know how to resolve this issue? We are getting this issue now after upgrading our Jira from 7.2 > 8.3. We tried reading the "How to resolve this" guide and we are still confused on how to g...

• Question
• jira-software
• jira-software-server
• server

I deleted a project today by accident, can you undelete?

• Question
• jira

I can't seem to tag team members in Jira. Has anyone had issues with this before?  I should be able to tag them if I simply type @ and their name, correct?

• Question
• cloud
• jira
• jira-cloud

Hi all, I have a query which returns bugs based upon the component, but when using the same query in Dashboard with 2D filter results gadget it shows me list of extra values. For example, my query ...

• Question
• cloud
• jira-software
• jira-software-cloud

When I click Create project, there are only Business projects, such as project management, but I'd like a customer help desk? Where is it?

• Question
• jira-software
• jira-software-server
• server

Hi - ever since I changed my password, I am unable to login using Chrome. I do not have a block on 3rd party cookies. I was using JIRA this morning, before updating my PW, and now that the PW is upda...

• Question
• cloud
• jira

Hi, I made up this code in postfunction in Create Issue transition: import com.atlassian.jira.issue.IssueManager import com.atlassian.jira.user.util.UserManager import com.atlassian.jira.componen...

• Question
• jira
• jira-server
• script
• scriptrunner
• server

I am trying to develop Product Features, and Epics in JIRA. When I click Create Dashboard I only see a Scrum Board and a Kanban Board. I want to develop a Product Roadmap with Features tied to Epics ...

• Question
• atlassian-support
• jira

I have a field that is a cascade type field. it has 5 main options and each of those has 1-3 additional options. i want to do a search based on 3 of the approximately 15 different options but it will...

• Question
• cloud
• jira
• jira-cloud

I have a START DATE and END DATE that the customer chooses. How can I assure no more than 365 days is in between those two dates.

• Question
• jira
• jira-service-desk

The new "improved" interface for Portfolio for Jira shows grey field instead of the data. I tried converting an old functioning plan to the new interface and that got greyed out too. I'm trying to go...

• Question
• advanced-roadmaps

How do I see who is copying the email and how do I reply to everyone?

• Question
• jira-software

We have a set of 2975 tickets that need to move from a status of Done to Closed in our workflow. I have searched and filtered the list to those needed and selected the bulk action tool to transition ...

• Question
• cloud
• jira
• jira-cloud

Hello! Currently running the Jira Data Center on AWS with the Cloudformation template found here: https://aws.amazon.com/quickstart/architecture/jira/   It uses the following playbooks l...

• Question
• jira-core
• jira-core-server
• server

Hi Community!  I am wanting to bulk add versions to existing JIRA projects (will be roughly 60) and am trying to achieve this through the JIRA APIs. We're currently running on JIRA Server and t...

• Question
• api
• jira
• version

I'd like to put the widget button("?") in a different page than index.html, is it possible? my question is because I'd like put it on different page than than login , examaple, not everyone need to s...

• Question
• jira
• jira-service-desk

Hello all, I was going to try and test our Jira Cloud instance that we acquired at Atlassian Summit 2019 and encountered an unusual problem. I was going to move the data from my test instance up in...

• Question
• backup
• jira
• jira-server
• proxy

We are looking at creating multiple boards for one project (so that multiple teams can work off of one common backlog).  I created a test project and created two boards for that project.  I...

• Question
• cloud
• jira-core
• jira-core-cloud

Hello, I have an issue with user management in a managed cloud Jira account where I am trying to delete users but even when following the steps on the profile and selecting "Remove user" in the menu,...

• Question
• jira
• jira-administration

What's the best way to remove history entries? Let's say I import a large set of new issues, then realize there was bad data in one field.  I correct the field and reimport just the field on al...

• Question
• jira
• jira-server
• server

Is there a way to see the acceptance criteria of a User Story in preview without needing to edit it? I have asked this question before in this community and I got the below link to add the field. Bu...

• Question
• jira