I use Jira cloud and i had a script which checked tickets assigned to me, but today was unable to use this script as Jira API started to response with 401 error, i read about it and it seems that use...
Hi ALL, If I send following json as REST request { "fields": { "project": { &nb...
I am trying to work with a team who use Epic -> Test case model and might not be accommodate changes. My suggestion to the team was to have User Stories under Epic and have Test Cases linke...
Which filter to apply, to find the date when a label was added to a JIRA?
In my service desk workflow, I have two transitions under the Review Status - one to approve and one to reject - both of which are shown on the customer portal so that the customers can approve or re...
Hello, in my result object are many issues. One of these issues has more than 2.000 links. The query takes more than 60 seconds. Is there any possibility to filter attributes from result o...
Hi We upgraded our old license of Jira Service Desk, Jira Software and Confluence to a new Jira Core (Jira Server + Bitbucket 8.2.2) - we didnt buy Service Desk. Our Service Desk license ha...
I am writing a custom SQL Query for reporting and I am trying to pull data for Team custom field, but cannot find a value in the jiraissue table. The customfieldvalue table is empty for customf...
In confluence its a nice feature to make comments on any specific comments. how this can be performed in JIRA? Like below image -
How to check history for ticket under new theme
If I click the Create button to create a new Jira issue then start filling out a ticket manually, after a minute of the Create Issue modal being open I see a message about a failed call to Jira and l...
Currently I have a Script Listener for Issuelink Created / Deleted events that runs FunctionX Under certain conditions, I want FunctionX to be run for linked issues. My solution for...
Currently I have ScripterRunner Cloud Listeners setup for Issue Updated, IssueLink created / deleted events. Problem I want to get the User that triggered these events, as I want to use the User t...
Hi Atlassian team, I noticed recently that JIRA ticket type 'BUG' had priority levels (Low, Normal, High and Critical). And looks like the priority drop down values are changed to (Normal, Medium, H...
Currently I have a Script Listener for Issuelink Created / Deleted events that runs FunctionX Under certain conditions, I want FunctionX to be run for linked issues. My solution for this is to fir...
I am specifically looking at notification for creation of issues. By default, the following fields are sent: Summary Issue Type Assignee Created Date Priority Reporter Description I have co...
Hello All, How to add all sprints in sprint burndown gadget for a particular board? We need to get all sprints reports for a particular board in a single view. Is that possible? Thanks in Advance...
Hi Community, I'm creating a manual trigger automation that creates a series of tickets for my devs. The trigger starts in a Service Desk ticket and when Run (Ran?) it creates tasks in 4 Softw...
I could login to Jira web application, also could login to confluence mobile app in the same device. I am using iOS app and own server url ( not Atlassian URL ) Tried deleting Jira app and installe...
We would like to use the field "Impediment Reason" w/in our project but it is not available to use in the Custom Fields
Hi there. We have a Jira Software instance. Im trying to call rest api method(/rest/api/latest/{issueKey} based on https://ourjiralink.companyname.com But I have an `500 Internal Server Error` ...
How can I compare real spent time on a task to initial estimation?
Hi All, I am getting this error when I am trying to setup JIRA on a local PC "This MySQL instance is not properly configured. Please follow the documentation for MySQL 5.7+ setup." I tried...
Hello, some time ago we had an issue with Jira Software [thread]. At the end we decided to reinstall the whole system. Today I started setting up the new box, but when I wanted to get the Ji...
When an unauthenticated user created a Service Desk ticket the 'Reporter' field comes back with 'Failed to Retrieve User qm:xxx' This means that I don't know the email of the user who has raise...
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