Jira

I had everything running for a while without issue. Then I shut it down after 6 months as we didn't need it anymore. Now we need it again, so I fired it up. I wanted to start from scratch so I purged...

• Question
• jira
• jira-service-desk

I disabled one of my issue collectors that uses custom trigger style but still see the trigger tab which I want to show only when the issue collector is active. Is there any way I can check if the is...

• Question
• jira
• jira-cloud

The following error message appears within the mobile app for jira server 8.3: Jira's having trouble right now. Try again a bit later. 

• Question
• jira-software
• jira-server
• mobile
• project

The team lead of a few of our projects left our organization. I need to remove him as a user (so that the license is freed for a new associate) but as he was the team lead the system doesn't let me d...

• Question
• jira

I'm in the process on configuring Jira Service Desk for ITSM tasks and coming across the 3 Email configuration screens, Email requests being Project centric it would appear, how are others setting th...

• Question
• jira-software
• jira-software-server
• server

I am using Jira for Cloud. I can no long find "Project Setting" any more.  Recently we added Portfolio for Jira. Could that be an issue?

• Question
• jira-software

For a new project with new scrum board, the "Story Points" field is not available for the "Issue Detail View".    EDIT:  "Story Points" seems to be available only for Kanban boards. ...

• Question
• cloud
• jira
• jira-cloud

My Goals are whenever I create a JIRA story/issue then, a ticket to a specific group in service-now should be triggered.  When I resolve the incident the story should be gone. I'm looking for a...

• Question
• jira

I want to know if we set a custom script post function in a workflow of project, ABC in Create and update the project key to XYZ and it's in the order above Creates the issue originally,&nb...

• Question
• jira
• post-function
• scriptrunner
• workflow

Our JIRA Service Desk IT project is linked with our knowledgeable Confluence space. Space permissions are set to "allow any active user" to view this space.  When attempting to associate a knowl...

• Question
• confluence
• jira
• jira-service-desk

I have created a custom script post-function to update the system field, Due Date and it's the first function in the list of post functions and yet it does not update the date. import com.atlassian....

• Question
• jira
• post-function
• scriptrunner

I'm trying to add a user to Jira that will only have access to a single project.  I do not want them to have the ability to browse to other projects.  But permissions for all other users wh...

• Question
• jira

 Hi  How to create a service account in JIRA to have REST API integration .    

• Question
• cloud
• jira
• jira-cloud

Hi , Can someone help me out with the groovy script for script runner plugin to validate the link type and issue type of the linked issue.   The requirement is Epic has to be linked only to ...

• Question
• groovy
• jira
• jira-server
• link
• server
• +1 more tag...

I need to create a dashboard with the following criteria. but can't seem to find it. 1) Opened in Current Month 2) Closed in Current Month 3) Closed in Previous Month 4) Tickets opened by dept in...

• Question
• jira

Query all issues with IssueType = Story Get the total points for all of these isses Search for all issues with IssueType = Bug Get the total points for all of these Bugs   (bugs have pts...

• Question
• jira
• jql

Hello All, Is there a way to send JIRA event notification email to non-JIRA users for external partners on a specific issue status transition? Thanks in advance, Manikanta

• Question
• jira
• jira-server
• script-listener
• scriptrunner
• server

Hello,   I am wondering if this workflow is possible:   - I want to have a program level board where all the teams on the program appear with their issues and the current status of each...

• Question
• jira-software

I've already created my Epic and added one label, but I forgot to add the second one.  I don't see a way to edit the epic or edit the labels so I can add it.  Any ideas?

• Question
• jira

Hi I created a configuration page for my plugin that allows the user to select the fields they want the plugin to use. I can't see how to get the field information from the issue as the issue has sep...

• Question
• jira
• jira-server
• server

hey, is there any specific plugin for jira that might help thanks!!

• Question

Hi, I looking for informations about how much time take Jira for creating issue from GUI. Is this information logged in log files? We tell about situation when user set all fields in create issue scr...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server
• +1 more tag...

I was not able to find an answer online. When Jira send out a notification to a user, how can a user reply back to the same user without using the default email address that is in the system setting...

• Question
• jira
• jira-server
• server

This is a followup question to my post at https://community.atlassian.com/t5/Jira-questions/Recurring-checklists/qaq-p/1163491#U1164305 I'm using the free version of Automate for Jira. I want c...

• Question
• cloud
• jira
• jira-cloud

Hello! I am working on a scripted field that returns one or multiple users, based on the value of another custom field (multi-select list). When I preview the script with an appropriate issue key, t...

• Question
• adaptavist
• groovy
• jira
• jira-server
• scripted-field
• +1 more tag...