Jira

Hello,   We are trying to use Jira (no ServiceDesk) as ITSM.  We need to ensure that in the event that someone passes a ticket to our Software Project or creates a new one there, the tea...

• Question
• cloud
• jira
• jira-cloud

I am unable to move an open issue through my workflow. I keep getting an error of "cannot assign issue to nonexistent user (username redacted). It seems that you have tried to perform an illegal work...

• Question
• jira-core
• jira-core-server
• server

We are trying the simplified workflow but I noticed that tickets are not changed to the resolved status out of the box?  is there a good reason for this?  

• Question
• jira-software
• jira-software-server
• server

Hello,  we're handling requirement lists in Jira, using also the Structure plugin by Alm Works. Sometimes we export the issue data to excel files, because we need to populate some fields based...

• Question
• jira-software
• jira-software-server
• server

Hello All,   I want to be able to stack my EPICs in the order of priority, in my backlog view. But EPICs doesnt show up there, they just appear in the side panel with EPICs and Versions. &nb...

• Question
• backlog
• cloud
• epic
• jira
• jira-cloud

I have a plugin (on the right tab that has the "People" etc) that on refresh works and executes a function that changes images. I tried document load/ready, window load/ready but when i click in ano...

• Question
• app
• jira
• jira-server
• server

Hello, we noticed in the portfolio plugin, the sub tasks created under the Kanban board were not appearing in the portfolio hierarchy. Is it due to any settings issues or it is not possibl...

• Question
• advanced-roadmaps
• cloud
• jira-software
• jira-software-cloud

Hi All, currently we try to mirror and external data base ("IBM rational change" based) in Jira, for easy filtering and change statistics. For this reason we want to synch every week 1-2 times with ...

• Question
• csv
• import
• jira
• jira-server
• server
• +2 more tags...

Can anyone tell the steps to archive all the issues on the board  Thanks!

• Question
• jira
• jira-core
• jira-core-server
• server

Hi Team, Greetings.....!! I have just recently changed my email id on JIRA, which is successfully done. But as I have changed the email address, all the ticket made by me on jira on different board...

• Question
• jira
• cloud
• jira-cloud

Hi Team,           We want to track time spend by the engineer to resolve the Jira. Sometimes the engineer does not put time spend and we are not able to track the time...

• Question
• jira
• jira-server
• server

Hello! I want to add some issue's system fields to my batched email templates. There are some articles about this: https://confluence.atlassian.com/adminjiraserver/customizing-email-content-ba...

• Question
• email
• jira
• jira-server
• server
• template
• +1 more tag...

Hello, i hope someone can help me. https://docs.eazybi.com/eazybijira/learn-more/learn-eazybi-through-examples/gantt-chart see the code in the link „CurrentHierarchyMember.get('Parent issue key'))...

• Question
• advanced-roadmaps
• server

Hello Team, As mentioned in the question, I am trying to "export all project issues in .csv format from Jira v4.4.5 to import in Jira v7.13". Does this helps to get all the data including custom fi...

• Question
• backup
• jira-server
• jira-software
• jira-software-server
• restore
• +1 more tag...

I would like to start a new project with JIRA but im struggling to start because i dont clearly understand how xray with JIra works, im still new in Jira also.

• Question
• jira

I've renewed my Jira License. When trying to update the License in the Instance i am asked to update the ServerID. I copy and paste ther Server ID from my instance which is in the format xxxxxxxx-...

• Question
• jira-software
• jira-software-server
• server

Hi folks, I have a few projects in Portfolio (represented by Epics in Jira) that I've been struggilng to get auto-scheduled sequentally.  Each Epic contains 1 or more releases, and I've set the...

• Question
• advanced-roadmaps
• server

Hello We run Jira Version 8.2.4. I want to restore the data from one instance to another with system backup/restore. But the system restore fails always with the error: /secure/SetupDatabase!defa...

• Question
• jira
• jira-server
• server

In the Reports section for "Recently Created Issues Report" for the column ""Created Issues (Resolved)"" when I click on any issue count digit, it shows me below Jira query. project = VEGA AND crea...

• Question
• jira
• jira-server
• server

Hi, we've the following problem: One Project with 10 organization -> tickets are created by mail and comments are also added by mails -> one customer answer a mail and is not in the organizat...

• Question
• jira-server
• server

When i create an issue and assign an assignee before pressing the "create" button, i want to jump into a certain status.   Thanks for help. 

• Question
• jira-software
• jira-software-server
• script
• scriptrunner
• server

...t;...<body> <p id="projectsText"></p> </body></html> ... $action.loadProjects();   webworkAction.java: ... public void loadProjects() { InputStream t...

• Question
• app
• jira
• jira-server
• resource
• server

Hi all, I am trying to upgrade jira from 8.1 to 8.4.2.  when am doing pre-upgrade checks and steps, in Plan Your Upgrade--> Recommended version to upgrade is showing 8.3.2 whereas higher ve...

• Question
• jira-administration
• jira-software
• jira-software-server
• server

How can I change the width of the columns in tables within fields with Wiki renderers? In the new view for Jira cloud, all the columns get the same width. I want to be able to reduce and increase the...

• Question
• cloud
• jira
• jira-cloud
• table

I've created a new issue Type for a project as a standard issue type (not sub-task) All previous standard-issue types in the project has the Estimate field where we add our story points. The new is...

• Question
• jira
• jira-server
• server