Jira

Hello,   I am using the automation to send email out to customers if they have not responded in 2 days if status is in waiting for customer.   Its not being triggered. Is anyone able to...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Plz can any one explain adavance workflow ???like condition, post function,triggers, validation and property.. Thanks..

• Question
• jira-core
• jira-core-server
• jira-software
• server

I want to adjust the width of each column in the filter result gadget. The width of unnecessary columns is automatically increased, and the width of important columns is reduced. How can I solve th...

• Question
• atl-orange
• filter
• jira
• jira-software

I am a bit of an old-timer with JIRA using the Classical project model (10+ years) It was a time when effort estimates expressed in Story Points or Time could be made only while issue was in the bac...

• Question
• cloud
• jira
• jira-cloud

Hello, Is it possible to set Time Tracking with default settings on one project, but customize Time Tracking settings for a different project?  Some people like using minutes, while others pre...

• Question
• jira-software

Dear support, We are struggling with our email integration on our issues, we have been looking on support forum and tutorials but we are not able to get the outcome we are expecting. we would like t...

• Question
• jira-software

I was wondering if anybody knows the answer to these 2 questions: - What's the Cloud Jira backup policy?  Is it automatically backed up on a regular / daily bases or is it only a manual backed ...

• Question
• cloud
• jira
• jira-cloud

My team is trying to implement the above. I haven't engaged the TEAMS side of this equation, as I do not have access to the administration. Update: Natively, Teams can implement webhooks. Is there a...

• Question
• jira-software
• ms-teams
• webhook

I would like for users in Jira to be able to log tickets and see their own logged tickets/be able to comment, get notifications etc, but not see anyone else's issues. How can I do that? Is there a wa...

• Question
• cloud
• jira
• jira-cloud

There are a couple issues with Time reporting on JIRA that are becoming very irritating and for what this community pays in subscriptions; there is no reason this should not be resolved. Known Issues...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I need to make the Burndown chart recognise weekends so that it doesn’t expect the team to make any progress at all on Saturdays and sundays thanks  

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, everyone, I'm trying to create a new empty workflow with a scriptrunner groovy script to automate the project creation process. Trying to emulate the workflow from admin ui. However, I can't ...

• Question
• jira
• jira-server
• server

Upon creating an issue, I'm trying to trigger it to assign to a specific user.  I tried doing this in Workflows, but that isn't working.  When I tried doing this in the new Automation featu...

• Question
• cloud
• jira
• jira-cloud

Hi In a jira text filed from a template, if you type in #-####-#  for example,   after it's saved in jira it becomes ###### with a dark line through. Is there a way for jira to NOT c...

• Question
• cloud
• jira
• jira-cloud

I would like to show the distinction between Target End date and the Due Date in Portfolio.  My organization is driven by Due Dates, but to plan the team's time effectively, we will want to targ...

• Question
• advanced-roadmaps
• server

Dear All, Could you help me how can I hide the Original estimate for several users (group). I have created a field TAB and I have added the time-tracking, but the Original estimate is shown on main...

• Question
• cloud
• jira-software

Like when a user using the basic search, can retrieve the epic link, the parent link should be available on the initiative issue type.  This is not the case.  Users have to use the advance ...

• Question
• jira-software
• jira-software-server
• server

I am currently trying to figure out a way to make a custom post function that is triggered when an issue gets set to specific status on my workflow. When an issue is set to that status, I would like ...

• Question
• cloud
• jira
• jira-cloud
• notification
• post-function
• +1 more tag...

...pplication links work   vice versa, if the scheme is https and tomcat secure set to true, the ssl works, but i get the above error.   If there is a way to allow login from both, I can use the t...

• Question
• jira-software
• jira-software-server
• server

Hello guys, Is there any configuration that allows a project role to always edit the description, in any state of the incident?   Thank you for your answers.

• Question
• jira-software
• jira-software-server
• server

Hi,   I cloned our JIRA server v 7.12.1 with the intention of upgrading the clone to 8.4 so that I don't screw up our "live" JIRA server and then once I have an upgrade process that I know wor...

• Question
• jira
• jira-server
• server

Hello, community members. How does an individual customer/user submit a defect to Atlassian for Jira? It appears that defects (bug issuetype) can no longer be directly entered into the Atlassian ba...

• Question
• cloud
• jira-software
• jira-software-cloud

Lately this is what happens when I go to the Manage Plugin page. Not sure why this would be happening. I did get it to work once after fully rebooting the server, but it comes back after a few days.

• Question
• jenkins
• jira-software
• jira-software-server
• server

I would like to name the JQL query on the right side of this photo and call the query by its name. I use this query in multiple automation rules and would like to be able to name it so that I can upd...

• Question
• automation
• jira-server
• jql
• server

We have a setup internally where we have built a large number of libraries that are in-use by our client-facing applications 20-30 for the backend and 5-10 for the frontend.   Currently, all o...

• Question
• cloud
• jira
• jira-cloud