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Email notification about concrete label being added to the issue

dominik
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April 30, 2020

Hi there,

Can someone help me with setting up automated email notification about given label being added to the ticket?

Is such option available at all?

Cheers,
Dominik

2 answers

0 votes
Jack Brickey
Community Champion
April 30, 2020

Hi @dominik , you can use Project automation to accomplish this. The below is a basic example. One thing you will have to figure out is defining some strict conditions to prevent getting email every subsequent issue edit.

B4991645-C1C2-4CC7-9140-E10885FF5A5A.jpeg

Dominik Głowacki
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I'm New Here
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May 3, 2020

Can you please provide me with a concrete step-by-step repro showing how to reach that field?

Maybe due to lack of permissions I do not see any Project automation settings - neither within project settings nor within the particular issue. 

It would be really helpful!

0 votes
Joe Pitt
Community Champion
April 30, 2020

Not out of the box. And being in the cloud your options for plugins is limited. Adding a label would count as editing for notification purposes but you can't filter on what label is added. 

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