Jira

Our cloud instance of Jira has had Smart Checklists working for years, and I noticed about a week ago the functionality is broken.  The button at the top of the Issue to create a Smart Checklist...

• Question
• cloud
• jira-software
• jira-software-cloud
• smart-value

Hello I'm looking for an answer I want to configure two dimensional filter statistic gadget to get the story point of the my sprint. My filter is correct, but I can't have the "story point" option ...

• Question
• dashboard
• gadget
• jira
• jira-software
• jira-software-server
• +1 more tag...

Hi Community, I'm really interested to change the question for customer satisfaction (provided by Service desk. At the moment I can see and edit the question but can't change the options for t...

• Question
• jira-software
• jira-software-server
• server

We have a Server running Jira Software Version 8.14 and Confluence 7.10. That server is running in subnet X. In a DMZ in subnet Y we have a Server running Jira Service Management 4.14.0 based on Jira...

• Question
• jira-software
• jira-software-server
• server

I'm trying to use linkedIssuesOf to search for issues that are linked to a project contained in another Jira space. We have two spaces, one internal only and one for interfacing with customers. We ar...

• Question
• jira

I'm looking to set up some automation rules on my service desk project so that when I assign a ticket to a tempo team, the tempo team members receive an email to say it requires their attention. I...

• Question
• cloud
• jira-service-management
• tempo

Hello, everyone I would like to know can I automatically update issue status after test case executed from Robot Framework through ZAPI of Zephyr for JIRA API.  (The Robot Framework doesn't int...

• Question
• jira
• jira-server
• server
• zapi
• zephyr

Hello Atlassian Community, My team has been facing a challenge regarding how to count the days an issue was blocked per workflow stage. We have been using the Flag (impediment) to mark that our issu...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   I am trying to configure an attribute on an object but I need to extract as a filter the information of the attribute of an object that at the same time has another object as attribute a...

• Question
• jira-software
• jira-software-server
• server

I have two teams chat with two separate JIRA projects. For some reason, when I am in my Microsoft Teams app on my phone, desktop, etc., I cannot access my JIRAs. I am receiving an Error 503 message a...

• Question
• cloud
• jira-software
• jira-software-cloud
• ms-teams
• project

I want to import objects to Insight using JSON import configuration, but for authentication use not basic as it is now, but NTLM authentication. Is it possible to set this, or should I crea...

• Question
• insight
• jira
• jira-server
• server

Hi there, How could I implement some restrictions on a  a specific issue type  in JIRA.Current project has 8 different issue types Example: I just created an issue type called Infrastruc...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there, We are currently working on some migration projects and want to standardize our configuration as best as possible. We soon migrate a project where we will change some issues in terms of i...

• Question
• jira-software
• jira-software-server
• migration
• server

We have a field called "Language", but searching (JQL) for some of the language codes does not give any result, while we're sure there should be. This is no problem for for example EN, NL and PT, bu...

• Question
• atl-rvw
• cloud
• jira-software
• jira-software-cloud

Hi folks, I'm have a team that has repetitive task and in order to plan, we will create issue from now to end of 2022 (it is controle and process check). Therefore in our Jira, we want to implement ...

• Question
• due-date
• jira
• jql
• quick-filter
• start-date

Global permissions are an important part of the Jira permissions. These permissions are system-wide not for the individual. Global permissions applied to all the projects that you have in your instan...

• Article
• cloud
• education
• jira
• jira-software
• jira-software-cloud

I set up an automation to notify the daily tasks, but only goes out by the end of the day, how to change this?

• Question
• cloud
• jira-software
• jira-software-cloud

I am creating bulk issues using issue/bulk and I need to set the specific workflow of the created issues  How can i change the transition of issue while creating it

• Question
• cloud
• jira-software
• jira-software-cloud

Hi guys, we use to stages for our JIRA application. Often it happens that people made changes in the test stage because the looking of the toolbar was the same. We already changed the colours but w...

• Question
• jira
• jira-administration
• jira-server
• server

Dear all, We are going to implement major Incident approach but without any connection to Opseginie. We simply need to setup a new major incident type and linked normal incident to it. Based on tha...

• Question
• cloud
• jira
• jira-cloud

Hi, Before I make something so simple, woefully complex and potentially service breaking (!) - I wanted to know how best to add the functionality to a standard JIRA user for them to change the Prior...

• Question
• cloud
• jira-software
• jira-software-cloud

I have 2 projects, currently on trial: Software project and business project (lead tracking scheme).   1st case (member A): 1. I granted access to member A for software project as admin 2. M...

• Question
• access
• cloud
• jira-core
• jira-software
• jira-software-cloud
• +1 more tag...

Hello,   I am looking to group by JIRAs based on a customized column which is not in the group by option. Is there any way to customize the grouping option? If not is there any development com...

• Question
• jira

when i create a ticket on belhaf of the client even if i oboarded him in help desk he didn't receive an email he is not able to create an account for the service desk. When I fill out his email he do...

• Question
• jira-software

Hi folks, this is probably a dumb question but here goes;   What I'm trying to achieve is the following; Internal staff and admins have default permissions/access behaviour to Jira Service Ma...

• Question
• cloud
• jira-core
• jira-core-cloud
• jira-service-management