Jira

Hello,  We are running into an issue when exporting a filter to Excel.  Some of the columns are showing up as blank or are missing data.  All the data is displayed correctly in the fi...

• Question
• agile
• cloud
• jira-cloud
• jira-software
• jira-software-cloud
• +1 more tag...

I'm new to JIRA and have had JIRA Core and Simple Time Tracker added to my profile however I cannot find how to access either of them through my JIRA instance.  Any help would be greatly appreci...

• Question
• app
• cloud
• jira-core
• jira-core-cloud

Hi,  I've written a new rule (if it matters it uses regex to check the summary text of a Jira) but if it's enabled it won't save (spinning wheel) and when I disable it, while it will save my ch...

• Question
• automation
• jira-core
• jira-core-server
• server

https://confluence.atlassian.com/cloud/manage-sandboxes-1019402392.html#Managesandboxes-ManageJiraCloudsandboxes   Based on the documentation we can change the sandbox names but I dont see whe...

• Question
• cloud
• jira-service-desk-cloud
• jira-software
• jira-software-cloud

When I tried to update the Universal Plugin Manager Plugin 4.1.4 to 4.1.6 I got this error: An error was encountered while updating the UPM. See the logs for more details. Questions, ...

• Question
• jira-software
• jira-software-server
• server
• universal-plugin-manager

Hope someone can help with a quick filter challenge. I'm pretty sure my overall approach is wrong (not a dev or techie) and would be grateful for any pointers. SCENARIO: we prefix out top 5 kanban i...

• Question
• jira

Hello,   I am trying to use a simple JQL Lookup Issues in JIRA Automation: Assignee = {{issue.assignee}} and resolved < -60d   And then sum up all of the actual story points within ...

• Question
• automation
• cloud
• jira-core
• jira-core-cloud
• smart-value

I currently use a tool that can integrate with Jira's Fix Version field but need to sync that data to the Sprint field which my team uses.  Is there a way via automation to... Create Fix Ve...

• Question
• automation
• cloud
• jira-core
• jira-core-cloud

We are trying to change our mail handlers over to a different mail domain, i,e, from @company1.com to @company2.com. We assumed that this should be simply changing the email accounts and password. ...

• Question
• jira-software
• jira-software-server
• mail-handler
• server

Hello guys, can you say me how to set the backgroud color of this button white? I have this in production stage and changed the settings in staging evironment as well, but the background is grey by...

• Question
• colour
• jira
• jira-server
• jira-software
• server

Hello all,  The statistics view in our agile project board displays statistics from all sprints (past and current). I am looking for ways to make it reflect only the current sprint.  Wond...

• Question
• agile
• cloud
• dashboard
• jira
• jira-software
• +2 more tags...

Cómo puedo cambiar el color que se le asigna en su perfil a cada miembro del equipo? (sin poner su foto de perfil) Me gustaría que fueran de colores distintos para que ser puedan distinguir el uno de...

• Question
• cloud
• jira-software
• jira-software-cloud

hey after weir out every item we should, here is an error message saying that “own fault, other’s fault/own fault,  other’s fault is required. could anyone help to solve this?

• Question
• jira

I googled and tried several different solutions via JIRA specific articles but it's still not working.   https://support.atlassian.com/jira-cloud-administration/docs/associate-field-behavi...

• Question
• cloud
• jira-software
• jira-software-cloud

When a new ticket comes in I have automation in place to auto assign to a round robin. When it attempts to assign to one user I get the following message in the audit log for the automation.   ...

• Question
• cloud
• jira-service-management

I am looking for clarification on the behavior of customer notifications in scenarios similar to the following: Customer opens an issue in Jira. Agent posts a public comment on issue (such as aski...

• Question
• cloud
• jira-service-management

I have installed the Slack app to my JIRA and now I need to connect it to Slack but I do not know how to find the "Slack Credentials" required for the integration.  Where do I find this particu...

• Question
• jira
• jira-server
• server
• slack

I have a custom JWT calculated text field called "Work Type". The value is either "Product" or "Support". I tried using "Work Type" = "Product" but I get and empty set. I verified some of the values ...

• Question
• jira
• jira-server
• server

Is there a way to order the tickets in a particular column in an active sprint so that the highest priority tickets appear at the top of the column?  We have QA as part of our workflow, and it w...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi All, I have to solve business use case thus looking for third party plugin. Please let me know if you have come across any such plugin with below use case(features). Any feedback would be really ...

• Question
• jira
• jira-software
• jira-software-server
• server

How can I create a child issue over the parent issue?

• Question
• cloud
• jira-software
• jira-software-cloud

Finding issues that have links to other issues is not what I'm asking.  I need help figuring out how to find all standard issues that have links to sites external to Jira. With JQL, I tried us...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a number of Epics each with a number of issues in them and those issues have various statuses. What I'd like to do is provide a self-service report which shows the Epics and for each Epic a co...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

When creating  new issue, I only have a project field.  I would like to specify the component in the issue.

• Question
• jira-core

The "Worked On" tab under "Your Work" is not showing all issues even I have clicked "Load More".    It is said to show the issues I have worked on "IN THE LAST MONTH" but the number of issu...

• Question
• cloud
• jira-core
• jira-core-cloud