Jira

Hi,  Text formating, Headings, Line break and so on work fine in the description field of my tickets when I use the notations given in the text formatting notation help of Jira. However, w...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, we've been evaluating the Snapbyte's Time-to-SLA plugin. There's a use-case where I want to update a number of configurable SLA targets (TTS Duration custom field) via JIRA Automation (JIRA v8.5...

• Question
• jira
• jira-server
• server
• sla

I am trying to post comments on a ticket but I am getting the same error for the last 4 hours  "THe JIRA server could not be contacted. This may be a temporary glitch or the server may be down"...

• Question
• cloud
• jira-software
• jira-software-cloud

Hey there,    I created a customfield (cascading list) and wanna set the epic link automatically - depending of the value A in the cascading list.   I have an epic issue in this pr...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

Good afternoon, There was a doubt in the jira and I couldn't find a way to do it. There is the possibility to configure the task's completion date and an email is sent reminding that completion in ...

• Question
• jira-software
• jira
• jira-software-server
• server

Looking for help.    Does anyone know if there is a script that can capture the client ticket number in the client's response email through JEMH and automatically include it in JService D...

• Question
• jira
• jira-server
• jira-service-desk
• server

Need: Additional hierarchy options above Epics. For example, Features and Initiatives. We want hierarchy to look like this and to be able to create a roadmap view: story>epic>feature>initia...

• Question
• cloud
• feature
• hierarchy
• initiative
• jira-software
• +2 more tags...

Hi, I have a weird issue. I am unable to tag anyone in my jira tickets. I can create a jira ticket but can't tag anyone. When I type @ symbol, the list of people doesn't popup, whereas all my c...

• Question
• cloud
• jira
• jira-cloud

Since I want to utilise advanced roadmaps for ressource planning and forecasting I need to set individual capacity for each team member, as not everyone has a standard 40 hours work week. How and whe...

• Question
• advanced-roadmaps
• cloud

Hello, I’m having trouble with a JQL query. I’m trying to setup a Confluence page to return issues that were completed in the last month (which I’m willing to define as 30 days since it doesn’t seem...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a workflow where I want to set an automatic assignee. I want that based on region except where a component is already set in which case it should go to the component lead. I have a field for r...

• Question
• jira-software
• jira-software-server
• server

Hi,   We should block any access to resources that configured with webhook. Therefore we required to know the source IP range and/or addresses for the Webhook.   Thanks, Hadriel Tzuk.

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   I have a list of issue keys (issues in Jira) in Jenkins, I would like to create a REST API from Jenkins, that call Jira and search this list using JQL query.   After that I wou...

• Question
• jira
• jira-server
• server

Dear all, We have setup a Service Desk where we can create different type of request and Incident. Incident so far are general incident but we have a need that if we noticed that an existing Incide...

• Question
• cloud
• jira
• jira-cloud

We have 2 Jira projects for the same product. On one of them, we use the status fields as they were meant to be used. On the other, we have a custom workflow and all Jiras are resolved on creation ac...

• Question
• jira-core
• jira-core-server
• server

Hi all, I have a team who have been using github issues to manage their work, but I don't have a great visibility on it and the tools in github to manage tickets are pretty weak. I have 2 options, m...

• Question
• cloud
• github
• jira-software
• jira-software-cloud

Is it possible to place the output of Table Transformer macro onto a normal Table in Confluence.   I have a Table Transformer returning an output. However, I would like to put this output dat...

• Question
• confluence
• jira-core
• jira-core-server
• server

I have 2 project boards which both have sprints created in their own Backlog. However, when I'm in one board and go to the sprint field to assign a task that is in that board it shows me all sprints ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hell,   I have an Active sprint (Sprint 1) which needs to be closed but an issue  in progress column has work logged against it If I move this issue from sprint 1 to backlog and then i...

• Question
• cloud
• jira-software
• jira-software-cloud

...dbc:mysql://localhost:3306/jira?useUnicode=true&amp;characterEncoding=UTF8&amp;sessionVariables=storage_engine=InnoDB</url>     <driver-class>com.mysql.jdbc.Driver</d...

• Question
• jira
• jira-server
• server

I'm seeing past questions and forums regarding this question, but from 2 years ago.  Hard for me to believe this isn't developed yet in Next-Gen??

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

I am getting this status few minutes after submission. And I don't know for whom the system is waiting - me or the ecosystem support staff.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Support Team,   A very good day. Can I tie up multi-Jira site under one login account? Thank you.   Best regards, Sashi

• Question
• cloud
• jira
• jira-cloud

good morning, a few days ago I did an update from jira 7.12.2 to 8.5.8. In the same instance I installed jira service desk 4.5.8 but I cannot create projects of type service desk. I remembered that...

• Question
• install
• jira-core
• jira-core-server
• jira-service-desk-server
• project
• +1 more tag...

I quite like the Kanban backlog... Ist configured so that "Pending" Dev, Bug, Tasks, Stories gets filtered to the backlog, OK, but so does Pending sub-tasks... One workaround I see would be to renam...

• Question
• atl-orange
• backlog
• jira
• jira-server
• kanban
• +1 more tag...