Jira

...', 'id': 2, 'key': 'new', 'colorName': 'blue-gray', 'name': 'To Do'}}, 'hasScreen': False, 'isGlobal': False, 'isInitial': False, 'isAvailable': True, 'isConditional': True...

• Question
• cloud
• jira-software
• jira-software-cloud
• rest-api

I want to keep tickets that are still In TEST or IN REVIEW in the previous Sprint and move everithing else that is not done in the new Sprint. I want to start new Sprint, but still not close the prev...

• Question
• cloud
• jira-software
• jira-software-cloud

This just started happening in a workflow that hasn't changed recently. I have 2 statuses set to "All statuses can transition"; Needs Info and Closed. Today in scrum, I discovered that when I try to ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Would anyone have any suggestions on the best way to do this? I am attempting to replace a legacy ticketing system with Jira. The legacy system generated an XML per ticket that could be read by a...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

Clicked on Open Temp -> Log Time from my ticket page. After clicking Log Time, the gray page overlay appears, but I never get the dialog allowing time entry. Error console shows this. Not sure the...

• Question
• cloud
• jira-software
• jira-software-cloud

We are implementing Service Desk and would like to have incoming emails create new customers (that do not need a JIRA license, not new users (which DO require a JIRA license). In the mail handler, I...

• Question
• jira-service-desk
• jira-software
• jira-software-server
• server

There are a few articles on Epic Name vs Epic Link, however there are additional Epic fields I am unclear of the definition/usage.   If this is already documented, will you please point me...

• Question
• cloud
• epic
• field
• jira-software
• jira-software-cloud

Hello, I can create a dashboard, I can load the gadget list but when I click on the "Add gadget" button, nothing happens. Did anyone has already experimented this issue ? Thank you

• Question
• jira-core
• jira-core-server
• server

Our hierarchy is Epic/Feature/Story/Task/Subtask. But when i'm in the feature, the next step is create subtask. I could create a story and linked it to my feature but I prefer to created it directly...

• Question
• cloud
• jira-software
• jira-software-cloud

Ao enviar o email o jira nao abriu o chamado, poderia verificar o motivo? Como podemos ver na imagem 1 estava o email estava correto, na imagem jira_email2 podemos ver que desde o dia 04/04 o jira n...

• Question
• cloud
• jira-software
• jira-software-cloud

After completing a work ticket when I click on the Log Time button the screen goes dark and usually a small window opens to log my time but now nothing is happening.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there, I want to change my quick filters in my board in Jira Software. Every article I check mentions a menu under 'more' with 'board settings'. Well... I can't seem to find this 'more' menu nor ...

• Question
• board
• cloud
• filter
• jira
• jira-software
• +1 more tag...

I have created a sprint board in a company-managed project. I need to see all issues from certain other projects (these are team-managed ones), but not everything is showing up in the backlog. I can'...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all! Let me lay out the foundation for my question: I have an epic. Below this epic, I have two different issue types: dev & specs. The dev issue types have an actual start date field and ...

• Question
• cloud
• jira-misc-workflow-extensions
• jira-software
• jira-software-cloud

Can I have required field based on condition? I would like to have Release notes field required based on the custom field > Target environment. If the target is UAT then released notes required. T...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, If status updated date less than 10 days how to auto update transition to done. For example we have a status called "Need for information" status if it is not updated more than 10  da...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi everyone,  Users' ID look like xxxxxxxxxxxxxxxxxxxxxxxx. But a my system's Jira admin's ID look like xxxxxx:xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx ("x" is number or character) A...

• Question
• administration
• cloud
• community
• epic
• identity
• +6 more tags...

Hi, I'm working on Jira Cloud but I need to create a field that appears in the opening but cannot be edited. I don't find a solution to this problem. Can you help me? BR,

• Question
• cloud
• jira-software
• jira-software-cloud

Jira Software Server 8.5.1 Jira Service Desk Server 4.5.1 What is the best way to handle change/configuration management for a Jira server (both service desk/service management and software)? Is th...

• Question
• jira-software
• jira-software-server
• server

Hello,   I have set up a Jira Software (Data Center) locally and I'm trying to pull some data through jira-python library. However, I believe the problem is that I cannot configure it properl...

• Question
• jira-software
• jira-software-server
• server

Some of the Pie Charts in my Dash board Flickers and I m unable to select the right data due to this. Can some one help on this.

• Question
• cloud
• jira
• jira-cloud

你好，我是Mockplus，我想要写一个应用，展示我们自己的项目和链接，怎样进行数据存储呢？以及怎样和登录的usr进行关联？

• Question
• jira

Since the latest upgrade of Jira I'm having issues with the tab ordering. Tabbing in forms is a perfect way tot quickly fill out a form, html is even giving possibilities (tab index) to assign the or...

• Question
• jira
• jira-server
• server
• usability

Hello Community I have the following problem in Insight with Jira Cloud. I would like to filter certain dropdown lists for my assets based on already selected objects. For example, if Windows 10 i...

• Question
• asset-management
• assets
• cloud
• hardware
• insight
• +8 more tags...

I'm just wondering if there is any way to see which cases  keep coming  in JIRA queue   Most popular cases example VPN issue ,Teams or Outlook. 

• Question
• cloud
• jira-software
• jira-software-cloud