Jira

I don't have access to Jira settings or Atlassian admin, Can you help me providing the process how to get access

• Question
• cloud
• jira-software
• jira-software-cloud

Good morning Team, I hope you are well. Recently, we noticed that we had a lot of tickets with the status "Processing" (picture 1). Because of this, we have implemented a new automatic rule (pictur...

• Question
• cloud
• jira-software
• jira-software-cloud

Would like to know if there are any widget available or possible to add for the below parameters in a graphical way. For a given fix version and the time period I should be able to get the average ...

• Question
• jira
• jira-server
• server

Find all Epic issue types Which are set to a "Done" resolved state But which have child issues which are not in a "Done" resolved state   How might I do this with JQL?

• Question
• cloud
• jira
• jira-cloud

Hello, When I create a task, I just want to enter start date and duration of that task, not to calculate end date according to duration every time. Is it possible? Best regards

• Question
• big-picture
• jira-software

On the Jira Service Desk I have SLA times set up by the consultant we had.  They have been working perfectly until a week ago.   When customers log tickets we have a support window....

• Question
• cloud
• jira-software
• jira-software-cloud

How can I back up JIRA system settings, database data and attachments together?

• Question
• jira-software
• jira-software-server
• server

One of the accounts has bitbucket and the other has jira. There is no overlap in service. Is there a way to merge these accounts?

• Question
• account
• cloud
• jira
• jira-cloud

Hi all, I've made a change to the name of my space in Confluence but the URL does not seem to change.  For example, https://abc.atlassian.net/wiki/spaces/teddybear/overview?homepageId=1404371...

• Question
• cloud
• confluence
• jira-software
• jira-software-cloud

Hi I don't know how I managed it but my jira project has my email address listed twice so two users and is now not recognising me as the administrator, even though I set up the jira board. Can anyone...

• Question
• cloud
• jira
• jira-cloud

Hello experts, I would like to retrieve the end-user emails thru API keys. There are some users who limited the visibility on the email address "Only you and admins". However, I do not want t...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there any way to copy some Jira cards from one project to another?   We use to have some "Master cards" on the backlog that we duplicate on the same project to help having same structure on...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, Is there a way to check the plugin last usage date? Please kindly assist me on this. Thanks

• Question
• cloud
• jira-software
• jira-software-cloud

...2h" ',json_result=True)          issues = updated_issues["issues"]         for item in i...

• Question
• api
• jira
• jira-server
• python
• server

Hi All  Apologies if this question has been previously asked. I have a feeling my request will be counter-intuitive to the way Jira comments work, but will ask anyway. When working on a ask i...

• Question
• cloud
• jira-service-management

Hello everyone, I want to ask, since yesterday I couldn't access my project link. After I entered https://support.atlassian.com/contact/#/ there was a statement that my cloud site had expired. Is it...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello everyone,   Is there a direct way apart from script listener to get email notification when an issue/story is added to an epic. As of now 'start watching the issue' is not helping. &nbs...

• Question
• cloud
• jira-software
• jira-software-cloud

Can somebody point me to any documentation on what Big Picture Basic Tasks are all about? You only seem to be able to edit the Task Name, Start and End Dates. I can't update the Status, % Complete or...

• Question
• big-picture
• cloud
• jira-software
• jira-software-cloud

each time issue is raised it automatically show in board/backlog. i have to manually shift up to the board. in the workflow had already indicate to reflect in backlog status. are these 2 backlog no...

• Question
• backlog
• cloud
• jira
• jira-cloud

Hello everyone,   I'm attempting to import a Jira cloud back up into Jira Data Center.    I am able to do import the backup however I can't log back in once the backup finishes. &...

• Question
• cloud
• jira-software
• jira-software-cloud

I wanted to test team feature in Roadmap Premium includes team menu in the Roadmap But when I upgraded to Premium, there is no menu like team. Can you guys answer for this? 

• Question
• cloud
• jira-software
• jira-software-cloud

When importing CSV (migrating from Scarab) to Jira, I'm 95% successful but it complains about two of the Comment author names not being Jira users, therefore assigning the authors to myself. The nam...

• Question
• cloud
• csv
• import
• jira-software
• jira-software-cloud

例えば、課題タイプのタスクとテスト、二つのタイプに対して、キー番号は1から100まではタスクで、101から200までテストということが可能ですか？ キー番号を混じって重ねていきたくないのです。

• Question
• cloud
• jira-software
• jira-software-cloud

  I like to delete a Kanban Board (classic) from a project. No matter how many google searches and references to jira community, the UI must have changed a dozen times, I can't find it. &nbsp...

• Question
• cloud
• jira-software
• jira-software-cloud

Previously issues within a sprint that were status Done would show with a line through them.  Now they don't show at all and you can only view them with a search or with "Test View by Issues".&n...

• Question
• agile
• cloud
• next-gen