Jira

Hi Team, We are having issue which specific users could not receive emails as new user invitations from Jira and Confluence.   We resent the invitation and still no luck for him, would th...

• Question
• cloud
• jira-software
• jira-software-cloud

Background: We are encouraging teams to challenge themselves to deliver on committed scope within a 20% plus or minus range.  We have some teams that commit more than 2x what they deliver. Ques...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

HI There I have created an automation to populate the reporter field using the description field. We have a form that comes through as a request which has the reporter so Im using the {{issue.descri...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I have the Confluence/Jira integration so that my Jira tickets have a field "Confluence pages: Mentioned on: <name of confluence page>". See the image that I've attached: I am try...

• Question
• cloud
• jira
• jira-cloud

Hola! Estoy automatizando un flujo de trabajo. Al hacer una transacción se crean 4 subtareas, para esto utilizo una función por defecto del scriptRunner, la misma permite agregar un codigo extra, e...

• Question
• jira
• jira-server
• post-function
• server

I'm trying to remove a label from an issue and after I do so, it get added back. See a screenshot below for All History of an issue. Any fix for this or know why this is happening? I know it's not au...

• Question
• cloud
• jira-software
• jira-software-cloud

I've set up GitLab for Jira as the guide says (got the API token from Jira, added to Gitlab, got the App in Jira). Right now, I'm able to go from Gitlab to Jira via Merge Requests and commit messages...

• Question
• cloud
• gitlab
• integration
• jira-software
• jira-software-cloud

Hi, we are continuing to standardize the way our teams leverage Jira Software projects with standard issue types and workflows. Has your firm implemented standard issue types and workflows? If so, ho...

• Question
• cloud
• jira-software
• jira-software-cloud

HI There I have a case here where one of our user cannot send any emails to Jira.  So, this person used to be a user in Jira, then he changed department so no longer needed access to Jira so r...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Everyone,   I created a Software project and wanted to enable the Timeline option but I did not see that in the project settings.   Is it available only for Business projects? Kindly...

• Question
• jira-work-management

We have integrated qTest with our Jira instance.  Is there a way to export the user story and the associated test cases and associated defects into a excel spreadsheet?

• Question
• jira
• jira-server
• server

We are using Tempo and want to have the tempo screen pop up when a card is pulled into Done. What is the best way to accomplish this?

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I am a Jira administrator for the company that I work for, and I have a customer who has not received an email since 10/5/21.  I’ve tried creating a support zip, downloading it, and...

• Question
• jira
• jira-software
• jira-software-server
• server

My teams are getting start to use Jira Roadmap.  I believe we have premium since I can select multiple projects to be on my Roadmap Plan. My roadmap issues will be worked on  by Engineers ...

• Question
• advanced-roadmaps
• jira
• roadmap

Using a team-managed project, the Epic field is not listed as a field to include on the story card. Please see attached screenshot

• Question
• cloud
• jira-software
• jira-software-cloud

I have granted a user permissions to manage sprints. She is not able to on the specific project she needs too and has the ability on other project. My permissions I granted her should have given her ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  How do I make my newly created status visible on my sprint board under each ticket as a broad overview? example: Right now the only visible status are the default ones (to do, in prog...

• Question
• cloud
• jira-software
• jira-software-cloud
• status

I would like to display Jira projects that are under a specific category on a Confluence page. If I add project macro in Confluence, then it adds all the projects that exist in Jira. I only want to a...

• Question
• cloud
• confluence
• jira-software
• jira-software-cloud

Background There are times when we have a collection of bugs in one bug ticket to expedite the dev team fixing everything related to one area.   Challenge Pull metrics that report those bugs...

• Question
• cloud
• description
• jira-software
• jira-software-cloud
• metric
• +1 more tag...

Up until a month ago, Jira excel add-in was working. Now, the add-in stays stuck on the loading splash screen. I have updated to the latest version of excel and have restarted my computer and still h...

• Question
• cloud
• jira-software
• jira-software-cloud

Every day recently Jira gets really slow for about a hour.  My guess is someone has scheduled a query or other automation that is running and slowing everything down until it completes.  I ...

• Question
• automation
• jira-software
• jira-software-server
• server

I have a workflow that branches between 2 different transitions. Evaluate -> Accepted Evaluate -> Expedited The project does not use kanban boards as it is a business project and it has a ...

• Question
• jira-software
• jira-software-server
• server

Good evening, we in our system have plugins that make our pwerBI work to make queries. In a report we get a very strange "contains a duplicate value" error. (followed the screen)   What ...

• Question
• jira
• jira-server
• server

Hi Jira Community, Can you please advise if there is a way we can see Done/Accepted stories and other work items underneath Epics in Jira Roadmap? I am only able to see work items which are either In...

• Question
• jira
• jira-server
• roadmap
• server

An issue with story points of `-1e40` crashes the backlog, until the issue is edited back to a valid state from another source (e.g. direct link, dashboard link, ...). Story points can be negative, ...

• Question
• bug
• cloud
• jira-software
• jira-software-cloud