I am trying to find issues that have a status of In Progress and the Epic is is in a Category Status of To Do. project in ("Project1", "Project2") AND issuetype = Epic AND status in (Funnel, Analyzi...
When @mentioning someone (who is an active user) within an issue or comment, the username is not populating.
Hi there! I am not sure if it's possible so hoping to get some help. I would like to create a Project Automation rule to have a ticket update a specific field (ex. Effort) based on the time lo...
How to send attachments when sending comments from email this issue?
I'm using Team-Managed Boards (Kanban) and we're working between two ticket systems (ManageEngine ServiceDesk) and Jira. We track the originating ServiceDesk Task ID# via a Custom Field in our JIRA i...
I have just started to use Jira Automation for managing releases for a couple of projects. The releases of these projects depend on each other, so I want to keep the information in sync. I Hav...
Hello, I created a list of tasks linked to a story. Every task has an estimation in days or hours (set in the original estimate field). I thought that I could see then the total estima...
Hello guys, my organisation wants to move from Jira datacenter to jira cloud. We have some scheduled jobs, that fire once a year, is it possible to create this kind of scheduled jobs in jira ...
How to customize satisfaction survey? Is it possible to add in an automatic notification on the portal?
I tried setting up my workflow. Snippet: Yet, when I transition this way: Why do I see multiple in the list? If I drag via board I see: I don't quite get why some of those options are...
Hi, So i am trying to prepare yearly report generated with JQL. Part of my query is by assignee and it seem that our IT deleted inactive users. The thing is, if i have the ID of the specific user, ...
HI, I have ssl certificate, need to install that in jira to make it open from http to https. Thanks & Regards, Vishwanath BM 9980116466
Hi Jira Software is it possible to create status button into workflow to answer customer (email) from form? I know in Jira Service Management it is possible but in Jira Software also without any dif...
We are having a project which is used by a lot of people who user their own Kanban board on this project. Is it possible to configure Kanban boards so they can be seen by their adminstrators only? Or...
Hey, I'd like to make a change in my Jira that will cause Component field to be required just if "bug report" field is filled. As I read already, unfortunately, it's not possi...
The assignee field is populating as a number, which I have determined is the user id. This is only happening for some assignees, not others. Is there a root cause, and a way to fix this?
Hello! I Created in my project board a new custom field as user picker, called "participant". Now I would like to create a dashboard filter where the issue appears on both people...
Our engineering department needs to make the fix version field required but only wants to make it mandatory upon transition from one status to another status. I can't find a solution. I've trie...
Hi , I have jira software installed on my local Mac book pro . I have forgotten the password to access it .I tried resetting it through email but it won't go through .I tried recovery method d...
Hi, I am trying to get Jira audit logs using /rest/api/3/auditing/record API from my Jira cloud account. This API provides total count of audit records with a maximum of 1000 detailed record entries...
In Jira INSIGHTS , We are storing applications. Each application has a technical owner. We want only technical owners to edit/maintain their applications. Is this possible? It seems that if we gi...
I've caught the same error several times: 1. As admin I remove a task from the current sprint. 2. I put the task back to the backlog and in a few days I delete the task permanently 3. When it is...
I want to set the system dashboard default for all the users, But when the user make any dashboard favorite the default dashboard will no longer be visible. So is it possible to retain the system das...
Hola! Como puedo migrar incidencias del backlog del proyecto A, hacia el backlog del proyecto B. Las puedo migrar pero quedan en la solapa incidencias, y quiero pasarlas al backlog y no puedo. Gracia...
I need the board to show only used workflow status but it keeps showing the old ones. New and only active workflow on the first print. Board showing current and previous workflow status. &...
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| June 23, 2025 8:35 AM PDT |