Jira

We have tickets for each market, separated by labels. How can we share details of ALL tickets with a specific 'Label' to the public? In short, we have management and various external stakeholders t...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, is there something that Im missing? Im not receiving any notification email for my issues, I have a enterprise gmail account.   thanks

• Question
• atl-rvw
• cloud
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

En el Sandbox de Jira Software tenemos creadas reglas de automatización. Estas reglas en muchos casos contienen emails de personas o grupos a los que se destinan las notificaciones. Nos interesa tene...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, I am looking for custom report which gives information on issues got reopened how many times against each developers. I am not finding this in JIRA. Please help me to get the required repo...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello everyone I'm need help beacuase i would like have a 2 field : the first field it's a cascading field (single select) in this field have a 2 values "text" for example "team 1" and "team2".&nbsp...

• Question
• jira

for example :- A user story was introduced in sprint 10 . It gets rolled over from sprint to sprint and now we are in sprint 16. Can we generate a report to find out how much time a user story  ...

• Question
• cloud
• jira-software
• jira-software-cloud

In our JIRA service desk project Email Handler we have have defined Default Reporter as mail-robot. For all users, when they send email, email handler process all emails and create ticket. In the cre...

• Question
• jira
• jira-server
• server

It's related only to usage REST API The user creates a ticket from the web. I can get transitions for it I can also change issuetype for issue (for example from 'Support' to 'Bug') But now I can...

• Question
• cloud
• jira-software
• jira-software-cloud
• rest

While most Epics are showing all items under it but I have identified 1 Epic which is not showing any items under it even though it has child items under it.

• Question
• advanced-roadmaps
• cloud

Hi everyone, I was wondering if you could help me understand how to remove certain apps my team and I are not using from a project.  I checked field configuration and custom fields and the fie...

• Question
• cloud
• jira-software
• jira-software-cloud

i am praticing from Jira and Postman trail version..trying to create Issue in Jira from Postman..I send this request POST:http://localhost:8080/rest/auth/1/session and got successful response and&nbs...

• Question
• jira-software
• jira-software-server
• server

I'm trying to use JQL to query issues. The specific query I use is "key in (RD-73693)" And although the json shows "total: 1 " the issues array is empty. Why is that?

• Question
• cloud
• jira-software
• jira-software-cloud

Since the Team field is not working, we are unable to work in JQL.

• Question
• cloud
• jira-software
• jira-software-cloud

...bject accountId:"5f044573502ce1001dccc9ec" But the Post-function has it as true:   Post-function:Email issue(s) Transition:submitted to approved (from status Submitted&n...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, Once a customer has created an issue, they get the page shown below (sorry it is in Danish). We would like to add some fields to this e.x. "Assigned To" (so the customer can see, which IT-sup...

• Question
• customer-portal
• jira
• jira-server
• server

Hello All , I'm using Selenium with Testng framework , and i have zephyrBaseUrl , accessKey ,Account ID and secrete code.  I want clear instruction on after execution of my test scripts...

• Question
• cloud
• jira-work-management

Hi İ try to complate active sprint, All issues are Done status but when complate sprint, issues are incomplate and that issue will romeve other sprint or backlog , what should i do about  make ...

• Question
• cloud
• jira-software
• jira-software-cloud

Would anybody else find nested user groups in Jira Cloud useful? MY use case: I work with multiple 3rd parties that may change every few months. I set permissions for projects and have to keep addin...

• Question
• jira-software
• cloud
• jira-software-cloud

Hello Community! When I split issues in Backlog of our Jira Software, the splitted issues don´t have the links "split to / split from". There can I activate the linking of splitted issues? Thanks!...

• Question
• cloud
• jira-software
• jira-software-cloud
• link

Unable to raise ticket via mail and this not reflecting in JIRA service desk queue

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, the issue we get done in Jira disappears after a while, we want them to always remain open. When we searched the internet, we saw that there is a field called Hide Completed Issues, but when we e...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi Team, Here are the steps that i followed for migration from cloud JIRA to Server: 1. Generated the backup from cloud JIRA 2. Installed a jira server on local system (with MYSQL as database) 3....

• Question
• jira-software
• jira-software-server
• migration
• server

Hi, I have configure Jenkins job as parameterized and in Jenkins post build passing the Name (class) as variable but when I trigger the Jenkins job and pass the parameter value as Jira issue, P...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello Support,   I want to call JIRA API to fetch all worklogs for a month and I have some specific information stored in one of the CustomFields. Is it possible to fetch CustomField informati...

• Question
• api
• cloud
• jira-software
• jira-software-cloud

I am using Jira for quite a time for project management. I have given members access to some of the clients. Recently, I had one incident. One of our clients has directly added her team-mate to our ...

• Question
• cloud
• jira-software
• jira-software-cloud