Jira

We deal a lot with Merchant IDs in our tickets. I love using Labels for this purpose. It's easy to click on Merchant ID "0001" and get every ticket associated with that Merch ID.  I am now buil...

• Question
• jira-administration
• jira-core
• jira-service-desk

Hi, community, I need a piece of advice. I've implemented an automation rule that has a condition to check the body of the last message. But, it only works when a message has no paragraph. See...

• Question
• automation
• cloud
• jira
• jira-cloud

Hello, I have summaries that have state abbreviations that are OR(egon) and IN(diana) but I need to use them in jql portion of summary ~.  Thanks in advance for any hints or tips provided....

• Question
• cloud
• jira
• jira-cloud

We have some label custom fields where we would like to set permissions on it. 

• Question
• cloud
• jira-software
• jira-software-cloud

The tasks are already finished in the sprints and are in the backlog but I do not want to eliminate them just hide them there are possibilities.

• Question
• cloud
• jira
• jira-cloud

I have an epic with issues in it. I'd like an automation that will: - check if this epic contains issues - add a comment with those issue keys From there, another automation will add 'relates to' ...

• Question
• cloud
• jira-software
• jira-software-cloud
• scriptrunner

I can't add column "Solution" - system filed, not a custom one that I created - because the results exceed 25 and the remaining 11 are not accessible. I had the same issue months ago with "Priority"...

• Question
• column
• data-center
• filter
• jira-software
• jira-software-server
• +2 more tags...

I don't see a way to do this globally. Would permission schemes be the best approach here? Thanks!

• Question
• cloud
• jira-software
• jira-software-cloud

We have few team managed projects where we would like to add permissions on custom fields. 

• Question
• cloud
• field
• jira-software
• jira-software-cloud
• security

I am running Jira Server 8.13.7 and have run into a roadblock trying to determine how a watcher is being added to an issue. I've checked both the Automations and Project Automations tabs, as well as ...

• Question
• jira
• jira-server
• jira-service-desk
• server

I have a sensitive project that I want to have restricted view, and edit access for.  How do I do this?  Our JIRA instance is configured so that anyone with a login can at a minimum view al...

• Question
• jira
• permission
• project

Would like to use this field to reduce manual intervention in an integration to another tool.

• Question
• cloud
• jira-software
• jira-software-cloud

Not able to generate Sprinit receiving error as Sprinit cannot be completed as there are incomplete subtask on the following issue

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  I am an Org & Site Admin. There is a user in our People (___________.atlassian.net/jira/people/) that does not appear in the search results of Administration > User Management > ...

• Question
• administration
• cloud
• confluence
• jira
• jira-cloud

How to integrate jira with Ping Identity for SSO? The following link in jira is no longer working: https://docs.pingidentity.com/bundle/pingfederate-atlassian-ik/page/qlm1563994993988.html &nbs...

• Question
• jira
• jira-server
• saml
• server

We are experiencing problems with the reception of emails arriving as tickets from the support@welldexintl.atlassian.net account. Please could you help us to check what is happening?

• Question
• jira

Wondering if it's possible to change the order of the columns appearing on the X-axis of a Two Dimensional Filter Statistic graph in the Dashboards section?  

• Question
• cloud
• column
• jira
• jira-cloud

I've receive a warning email that my site is supposed to be cancelled and all the content erased because I haven't accessed it. The issue is that I access it daily, as it may be proved by the projec...

• Question
• cloud
• delete
• jira
• jira-cloud

Hi can someone help me how to set comment visibility to default as "viewable by all users" for the next comment. we have setup something like when ever we enter a comment and in the drop down it i...

• Question
• jira-software
• jira-software-server
• server

Hi, I'm looking to create a structure to locate random tickets being included in sprints.  to find this I want to be able to pull in all tickets where the Epic Link ticket does not contain the l...

• Question
• jira
• jira-server
• server
• structure

How can I configure this report to aggregate all of the worklog entries per User + Issue + Week vs. showing each individual work log?

• Question
• jira-software
• jira-software-server
• server

How do I add and edit Labels?

• Question
• jira

Is there any way to disable Invision section from the screens for certain issue types in a project and enable for other issue types and their screens?

• Question
• jira-software
• jira-software-server
• server

Hi! I'm new to Jira and am wondering if anyone can provide some tips, tricks, or recommendations on add-ons for neuro-divergent (ie ADHD or Autistic) brains?    I've heard great things abou...

• Question
• jira

Hi, I am on a team-managed project.    I am trying to create a burndown chart that uses more than just the story points or the time.  What I want to do is to have 3 lines, one ...

• Question
• cloud
• jira-software
• jira-software-cloud