Jira

Hi Team, While we are attaching 3 files at the time of subtask creation resulting only 1 file is attached remaining 2 not attached successfully .     Regards, Parameswari .

• Question
• jira-software
• jira-software-server
• server

Hello: I created a new release, but the board still shows 4 issues in 'Done' status, belonging to the previous release... All other issues from previous release are hidden, but these 4 still show up...

• Question
• cloud
• jira-software
• jira-software-cloud

We are using a portal to have customers fill out a form; their answers in the form will be used to delegate their request (issue type = bug) to the appropriate service team (each of which has their o...

• Question
• cloud
• jira-server
• jira-software
• jira-software-cloud

Hi Team. We have created a script to auto populate the target completion date using priority  Here TCD should be calculated using Created date + Days based on Priority  We are getting Er...

• Question
• jira-software
• jira-software-server
• server

I am writing some scriptrunner listener code to be triggered when an issue of type impediment is updated and here is my code:  import com.atlassian.event.Event import java.util.HashMap; impor...

• Question
• groovy
• jira-software
• jira-software-server
• listener
• scriptrunner
• +1 more tag...

Are there any pitfalls to look out for if I move a Team Board from 1 project to another? 

• Question
• cloud
• jira-software
• jira-software-cloud

Hello community! Need your advice.  We have created a few components and boards that show issues with the corresponding component. (ex: Component 1 => Board 1, Component 2 => Board 2.....

• Question
• cloud
• jira-software
• jira-software-cloud

While trying to figure out how to access the parent field of an issue, I realized that the "parent" field doesn't come up with the URL https://{instancename}.atlassian.net/rest/api/latest/issue/...

• Question
• cloud
• jira-software
• jira-software-cloud
• python

So I am set up to be notified when changes are made to any tickets that I am watching or am the reporter of.  I am responsible for a few projects, and want to keep informed on all tickets tha...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi! We used Jira Server. And we have some problems with the search.  For example, We have the field "order no". When we type "or" necessary field is displayed, but when we type "ord" or full n...

• Question
• jira
• jira-server
• search
• server

I'm interested in seeing if we could use Jira to become our resource management tool.  There are a couple things we would want it to do.  Since we don't assign our backlog to individuals un...

• Question
• cloud
• jira
• jira-cloud
• project
• resource-management

Is there any API to identity if a URL corresponding to a JIRA instance is Cloud version or Server/DC version? Am aware of distinguishing them manually from the UI, but is there any automatic way to ...

• Question
• cloud
• jira-software
• jira-software-cloud

Good morning, When moving issue to new project, the issue key changes.  Where can I see the previous issue key?  Can I add a field to map it to?   Thank you, Dorothy    

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, Since yesterday, for the every click i do in JIRA , I see 'Aww snap' page with error message out of memory'. Cleared cache, but nothing seems to work out

• Question
• cloud
• jira-software
• jira-software-cloud

Greetings, I would need to be able to upload all the attachments of a ticket (if anything with some automatism) on a Google Drive folder. How can this be done? I have tried all the apps available on...

• Question
• cloud
• jira-software
• jira-software-cloud

I am using Power BI to call JIRA API which is displaying all the issues from 3 projects out of 10. Why I am not able to retrieve the results from other projects? I am also an administrator for the p...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We have tickets coming through to our Jira Service Management from another system that sends us a date value in plain text. I'd like to create an automation to scrape that value and set the due date ...

• Question
• cloud
• jira-software
• jira-software-cloud

When I request a Jira issue via python-jira (jira_session.issue("<KEY>")), the result does not contain the "Epic Link". Can I request to include it or do I need to do a separate query for each ...

• Question
• jira

Hi community, I have to start with little story that stands behind my question. I'm managing multiple clients projects, each one with its own separated board, but handled by the same developers tea...

• Question
• cloud
• jira-software
• jira-software-cloud

We are currently using Smartsheet to track issues in a client facing log and are looking to transition this to Jira. Is it possible for non-licensed clients to interact with an issues log in Jira? Th...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Community, I am struggling with a wf post function that the customer was used to on Jira Server but it doesn´t exist in the cloud version anymore.  The use case behind is a bug work flow:...

• Question
• addon-com.codebarrel.addons.automation
• api
• automation
• cloud
• jira-software
• +5 more tags...

I have a user who used to be able to tag others within service tickets. He recently told me that he is unable to tag others, I checked global permissions to make sure he has the browse users and gro...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have an epic with several stories, the stories are in different projects. I want to have an overview of when the stories are planned for, regardless of which projects the stories are in.   I...

• Question
• jira

Hi Team,   After creation of a ticket user cannot able to move the ticket from "open" to "In progress"  status  "In progress" transition is not visible on the on the ticket. As per ...

• Question
• jira
• jira-server
• server

Please help us to provide DB query to get list of un-unsed screens in our JIRA server. So that we clean up our server.

• Question
• jira-software
• jira-software-server
• screen
• server