I am trying to create an automation rule that will run when you create a ticket from Zendesk to Jira to add that ticket to a Support Epic created for my company. I have been using the "Labels" field ...
I need to copy a few fields from an issue to another issue in another project. How to do it?Can it be done via Jira Automation? Pls. suggest.
My PMs are up in arms about not being able to use the Epic Link field as they have been, and I do not understand what is happening or how to fix it. I have read a few documents, but they are not help...
All the members of the design team have different assignments, I would like to see all of their tickets at once, so I can track their work and their progress. Thank you.
Hello, I am new to Jira Work Management. I'm trying to create an automation that will set priority of tasks based on due date. I have set the automation to run once per day, but it appea...
Seem that Jira Work Management (Cloud) free version E.g. on a team project, with the free version everyone added is a admin of the project and you change change people role or permission, its a...
We are using an external AD for authentication with local Jira groups. When we migrate we will switch to a different AD. In addition we will be changing the email address for all our users as our dom...
Goal: Retrieve site name to create valid links to projects, issues, etc. Problem: I'm getting the following error message while hitting the `serverInfo` endpoint `403 Forbidden: {"errorMessages":["O...
Atlassian has published security advisory CVE-2022-26136, CVE-2022-26137 today, 20 JULY 2022. This advisory is in regards to and affects the Servlet Filter Dispatcher in multiple Server and Datacente...
I need help fixing this jql/smartvalue automation. What I am trying to do is to pull back the links on the linked issues. #lookupissuesbrings brings back 5 arrays of ticket keys. (pict...
We are testing out the Requirements and Test Management (RTM) application to see about using it for requirements management. I'm trying to figure out how to search for issues based on the folder stru...
Attempting to edit a GitHub->Jira action to work with our Jira setup. We require a comment and a resolution when attempting to force close an issue. So here's what I've attempte...
It is possible to get the Test Executions report server layout for Xray Cloud
Hello! I'm using a Discovery Project for manage ideas and group epics in delivery but I need to fix the hierarchy of it in Jira Plans. When ideas are displayed in the plan, they appear with the same ...
How to remove the flagged field?
I need to create a custom issue, with custom fields. How can I do that? For example, when creating an issue, I can choose the specific type of issue like (bug issue, design issue, video issue) etc...
Hi, We have a project in Jira service management on the cloud. We want to create an automatic ticket if we get an E-mail with a specific subject (this I can do) but if I check the ticket list and th...
Hi guys, Please, how can I send emails to everyone in a particular issue when the issue is transitioned to done. The people in the issue, includes Commenter, Watchers, Approvers, Assignees and...
Hi everyone, I need to copy a project layout (no data) from the external Server-based JIRA instance to our internal Cloud system. There is absolutely no connection between those 2. Could anyone sugg...
I have right-hand scroll bar every other page but not on active sprint page. This is very annoying as I can not see the status of my issues/tasks beyond a few top ones. Please help. Thank yo...
I am trying to find whether we can customize the tabs available in Release page. For now, we have tabs like Warnings, Issues in Version, Issues done, Issues in progress & Issues to do. I want to...
At Atlassian, we take great pride in the software we ship, and even greater pride in the success our customers achieve when they use our products. #JiraHeroes is our new monthly spotlight series ...
I created a screen when transitioning from In Review to Done, but only want my custom field to be completed but not the Comments section. Is there a way to hide or disable the comments s...
Hi folks, I am wondering what the best practices are for tracking QA handoffs/workflows for Scrum teams. Like any typical team, our squad pushes changes through several QA handoffs: - Code review ...
I got a report from one of the users of my Jira Work Management projects that until yesterday, when they use the group by functionality on the list view page, it would show the count of items within ...
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