Jira

I would like to be able to set the Status to be set to Done and to set the Resolution to Won't Do without putting the ticket.  But, when the Status of a ticket is set to Done from the issue view...

• Question
• cloud
• jira-software
• jira-software-cloud

My company finally migrated to Jira Cloud, we are on Premium for one week more and then we switch to Standard. I have two questions: Can we create a custom parent of Epics called 'Initiative' in Ji...

• Question
• cloud
• hierarchy
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

Hello everyone, am stuck with workflow transition  i have two steps status in the workflow which i have added Transition to "ON hold" status But the problem is  when i move the transiti...

• Question
• cloud
• jira-software
• jira-software-cloud

Is it possible to disable special characters in an attribute? I have a phone attribute and I want the values ​​to be added without + Thanks in advance!

• Question
• insight
• jira
• jira-server
• server

Hi Guys, I have a quick question, I used my company's email for my Atlassian university account and I noticed that I might not have access to it when I leave the company, I just registered for the J...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We want to connect Zephyr Scale, up to 10 people can use it for free, we have 4 testers. Is it possible to configure the application so that it can be accessed by 10 people and we do not charge? I di...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  This may be a really odd request. I wonder if it is possible Deep clone tickets but based on request types.  The scenario is we have several request types that users can select.&n...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

hello  our case is as follow. we are using a jira link to  group epics under initiatives moving to the cloud and advanced road map , we want to aligh with the "parent-link" option. we al...

• Question
• cloud
• jira-software
• jira-software-cloud

We have a complex situation where we have 9 different Jira projects with "implemented by" links to epics across these projects. I'm hoping to see the parent epic with subsequent child epics somehow ...

• Question
• big-picture
• jira-core
• server

Hello community, We actually have a member in the team that the subtasks from the parent tasks that he is taking is counting for statistics on reports when it doesn't happen with any other member in...

• Question
• cloud
• jira-software
• jira-software-cloud

I configured a Form in a business project to allow any logged in user to create Issues in that specific project. However the user should not be able to browse Issues in that project. So I enabled the...

• Question
• cloud
• jira-software
• jira-software-cloud
• jira-work-management

When I move a story the is not mine it will e set me as a assignee after the move. for example when I move a story from ' in progress'  to ' Done' the story ends up on my name instead of the na...

• Question
• cloud
• jira-software

I am having the weirdest issue.  We provisioned a new user, matching up with other users in their group. The new user contacted me that they couldn't move a sub-task from one column to another....

• Question
• jira
• jira-software
• jira-software-server
• server

Por favor si podrían indicarme como se pueden obtener los reportes consolidados de porcentajes de avances, costos y horas de los proyectos en JIRA 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We want to track the work for the sprint and for the whole life of the project on the calendar, in the software project managed by the company there is no built-in calendar, as I understand it. What ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi :-) I'll be happy to figure what is the common way enable checkboxes flag in my specific project. I cant config it from the setting --> fields--> custom fields , cause its locked Attached...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi all, I am trying to find a way to add a condition to a validator. When a developer chooses 'Done' resolution - 'Wont do', it should skip checking for the Fix version I set in the validator. &nb...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, How can I sort tasks in the "Assigned to me" view in the System Dashboard in such a way that sub-tasks are always under their parent tasks? Obviously, I want them to be grouped. Sorting by key ...

• Question
• cloud
• jira-work-management

The goal is to count how many components are in scope now (type = bug AND status != closed) in numbers and reflect it on dashboard. But the problem is that there are several components (ex. IT-System...

• Question
• jira

We have a JIRA account, We are trying to determine the the cost associated to the licensing of users and agents within our setup. What is the difference between Users and Agents on JIRA? And how th...

• Question
• agent
• cloud
• jira-software
• licence
• user

We are migrating to a new instance of Jira, and we have a lot of Teams that we have set up in the Plan View. They are "shared". But when we go to import the data via csv into the new instance, we get...

• Question
• cloud
• jira-software
• jira-software-cloud

How do you close a Dependency? I get a message saying resolution is required, but when I click on the dropdown list, it tells me the reason is not included on the screen. Please help.

• Question
• jira

On a automation rule, I want to add text to one of the custom fields (multi line text field) - add it in a new line in addition to the current text already stored in this field. I already managed to...

• Question
• cloud
• jira
• jira-work-management

Recently some people in my team found that their Epic panels in their backlog views were filled with all their Epics, including old ones which were removed by "Mark as Done". Upon investigation, the...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a time field named ''Time to close by Technician'' which gives values in DD:HH:MM When i export in csv it gives values that are random numbers. Anyone knows how to fix this?   Thanx ...

• Question
• custom-field
• jira
• jira-server
• server
• time-tracking