Jira

Hi everyone! My name’s Abby. I’m joining as the new Product Marketing Manager on the Jira Work Management team and wanted to introduce myself before jumping into exciting updates and announcemen...

• Article
• jira-work-management

I’ve setup an automation to send an email when an issue is created. I’m having trouble displaying the contents of a custom ‘Check Box’ field named “Menu Item”. The contents of this field could cont...

• Question
• cloud
• jira-software
• jira-software-cloud

Here's my pivot. I've removed all filters except on the Dev name (DevFinal). Help!

• Question
• cloud
• jira-software
• jira-software-cloud

I am looking for a JIRA query for searching " Done" Test cases with Test execution status as "Unexecuted"

• Question
• cloud
• jira
• jira-cloud

Hi, i have some problems with the tool. I dont see all the activities of my projects in the kanban dashbord, these is happeneing for all the activities independent they are in the step to do, doing o...

• Question
• cloud
• jira-software
• jira-software-cloud

We've traditionally been a Kanban shop, and for a number of reasons are switching over to using Sprints now.  I've created a dashboard showing our sprint burndowns, among other things.  We'...

• Question
• cloud
• jira-software
• jira-software-cloud

What happened to this page? https://confluence.atlassian.com/cloudkb/reset-and-delete-all-data-from-your-cloud-site-691012037.html I used it yesterday 7/26/22 to reset/delete our cloud site. To...

• Question
• cloud
• cloud-migration
• jira-software
• jira-software-cloud

Please remove iontra.com from Atlassian bounce list.  (Unblocking Office365 emails for Atlassian Cloud - Atlassian Community)   Iontra is a company I support and they're not receiving inb...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Below is the high level scenario in our DevOps process 1. JIRA cloud is used for managing software development process.  2. TeamCity is used for Continuous integration. Developer d...

• Question
• cloud
• jenkins
• jira-software
• jira-software-cloud

Hey all, not sure the cause of the issue here. When I export my data to Excel, the label is incorrect, however when viewing the item within JIRA or even when exporting to CSV, the label is correct. H...

• Question
• jira
• jira-server
• server

can someone help me confirm, can i only pull dates into the widget calendar from the Due Date field and not from a custom field? Either way, I'm looking for a JQL for: pulling issues name onto a cal...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have filtered and downloaded the Test Runs Report in Xray. But I can't convert the CSV file to Excel so that it looks like the report I see in Xray.

• Question
• cloud
• jira
• jira-cloud
• report

I have been able to assign Epics to Stories on a project board until a few days ago. The error reads 'You can only set epic links for issues on the task level. Please check your hierarchy configurati...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi. A customer submits a request that includes the Start Date. When I assign the request to an agent I want it to generate a comment in the ticket that states "Start Date of this request is _________...

• Question
• jira-software
• jira-software-server
• server

I'm trying to create an automation to create a new task on a secondary board, when moving a task on my main board, something like this: My primary board contains the project, and one of the tasks is...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud

I have utilized Jira Cloud interface for Excel.  Defined a filter and select the needed fields.   I then copy Workbook 1 to Workbook 2.  In Workbook 2, I change the filter.  ...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to bulk import issue into JIRA.  Everything comes back fine after I click validate, but then when I proceed to import, I get a fatal error occurred message.  My local tech people...

• Question
• jira-software
• jira-software-server
• server

I noticed that there is a new Jira created field available for JWM. But it seems that this field is only available for new projects. Wondering how can I add this field to my old projects? 

• Question
• cloud
• jira-work-management

What is the best way to produce an automated Burn Down Report that has the following requirements: Squad Level Effort towards specific Capabilities Sprint level and Monthly level

• Question
• jira
• jira-server
• server

I am trying to migrate (Move) all issues from a team-managed project over to a company-managed project by using the Bulk Move operation. When I attempt to move epics, I get the dialog to enter Epic N...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   I am trying to create a quick filter using a specific label and hopefully sort the jira tickets based on priority.    I have used this labels = Subscriptions-cycle-Ending-08-...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I realized the project settings on the left pane is suddenly disabled. Also, the create issue feature is disabled too?   Please urgently advise. Thank you  

• Question
• cloud
• jira-software
• jira-software-cloud

I can see how to import a file, just don't see how to generate the file from the source project. We are using data center 8.20.6 I'll keep chipping away at it but will keep a lookout for any help. ...

• Question
• data-center
• export
• jira
• jira-server
• server

 I am trying to create a mandatory validation while transitioning from one phase to another on my Kanban Board in JIRA. The transition from one column/phase to another would require a team membe...

• Question
• jira

Is there anyway to clear previous issues with a new user's email when invited to Jira Cloud? I had a user that when I set up as a new user in our cloud instance, they didn't receive the first setup ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud