I am trying to create an automation that adds a value (cascade list) to a ticket when it goes from the backlog state to in progress but I have not been successful. The first choice is a bug and the ...
I am trying to integrate JIRA Server/DC with GitLab. On GitLab side I did the integration with userid/pwd combination. So what steps I need to do on JIRA side so I can see the code repository a...
One of our organization's users is unable to view any of the portals in our Service Desk app. In the log, we see the following: /rest/servicedesk/1/customer/models [c.i.j.p.servlet.filter.Extensio...
I would like to understand how I can disable "configure issue layout" so we can prevent users from overriding the issue layout.
I've created a scriptrunner scripted field that calculates a number value from the values in other fields on the issue. The calculation is working correctly, and if I add the field to the view issue...
Boa tarde! Sou estudante de engenharia de software e desenvolvedora. Atualmente estou desenvolvendo uma pesquisa a respeito de painéis de controle e vi que a funcionalidade de criação de painéis d...
Hello Everyone, For an eazyBI account, the Source Selection user was changed (think that is done by Reset Authorization). Once the user was changed, the saved report was no longer there. Know why t...
My company was acquired and I need to migrate my old email address to my new email address. I get the following message when doing this: Your email change request could not be processed ...
Hi experts, I need to fix the jira automation which it should copy the attachments from parent issue (trigger issue) and paste to linked issues (is cloned by) then the attachments of the parent issu...
Is there a way to change the status of the jira ticket from slack using commands?
When exporting data from a Jira ticket to "Printable", word doc or XML, the sub-tasks are listed. If I want a "complete" export, with all the data from the subtasks included at the task-level export,...
I wanted to have a few reports exported from the sprint board for presentation purposes. But could not the option on the Jira board. is it available now
Hello, I'm curious if there is a way to use the comment automation to remove a specific string from comments? Currently with our system, the way that email-reply-comments get added, they're all adde...
Hello, I have two questions on Auto Watch 1) Is it possible to do a mass update. We have "Enabled" defaulted, but we would like to set all users to Inherit from Global Settings. ...
How can I enable on board creation notifications?
Hola, buenas tardes. Las incidencias acabadas de un Sprint vuelven al backlog como terminadas. ¿Cómo puedo evitar que vuelvan al backlog y además cómo puedo mantenerlas en otro tablero u otro "backl...
I need to be able to run a version report across multiple projects, can there be one version across multiple projects? If so, how do i set that up?
I need to setup automation where an issue that is created and unassigned gets automatically assigned to 1 person on MTW and another person on TFSS This is as far as I have gotten and then ge...
Normally we see the ID of a custom field something like this: xxx.net/secure/admin/ConfigureCustomField!default.jspa?customFieldId=10020 This particular custom field shows this: xxx.net/secur...
...pdate event) the listener picks this up and creates another issue (providing the condition is still true) How can I amend the listener to create an issue only when the specific action is done, and n...
I want to filter out Jira tickets that are based on the due date so that I will only see tickets that are due within 6 months. Is there a way to set up this filter?
Is there any way to set security on the incoming Webhook in Automation for Jira? Right now, it appears that an anonymous user can call the webhook. This is a significant security concern. I need to l...
At present our team work of a company managed workflow with no validation on any fields and all statuses are "Allow all statuses to transition to this one". I want to add a new workflow to t...
I created a new business project. If you create an Epic task, and then from within the Epic you click "Create a child issue" you can link and create the child issue and it appears inside the Epic lis...
Hi, I am trying to use the Advanced Roadmap to estimate capacity and plan sprints. When I look at screenshots in help documentation I see additional information in the Sprint Capacity Informat...
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