Hi Team, I'm encountering an issue while implementing Jira Cloud integration using OAuth 2.0 (3LO) authorization. When users go through the consent process, they select a specific Jira cloud instan...
I created a plan recently, but it’s showing up under “No program.” I’d like to have it grouped under the correct program, is there a way to do that from the plan?
Today I was trying to enable SSO and User Provisioning through Microsoft Entra, but I screwed things up and now cannot login with Atlassian login/password or Microsoft login. The Microsoft logi...
How can I automate a Sprint start and complete date.
I am using Xporter for jira docx template have a custom Text Field (multi-line) and i am looking for a string in it which starts with "DOC" and ends with "SRD" and was successful returning it via thi...
Hello, I would like to add the due date to the front of the card view so that we can easily see it on our Kanban board without clicking into the ticket. However, I can't find anywhere to edit ...
Hi, We have a project template that we use and share settings with each time we create a new Jira project for a client. However, every time we create a new project, we need to manually creat...
My team has set up a new project and created a form that has a lot of branching questions based on the request type. Each request type has some required questions, but users should only see the quest...
I have a customer that is trying to get a running counter of time since the last update was done. They want to have a dashboard widget that shows each ticket, and the time it was last updated, plus a...
Not able to change in progress, done etc status for my jira tickets.
Hey Atlassian Community, In your documentation it's mentioned that you cannot deactivate Rovo, however you can decide to switch your AI functions off for your apps. Link here: https://support.at...
is there any way to create swimlanes automatically based on a field value without manually creating one for each of the possible values. i.e. i have a field with project number and the project number...
Are changes to project features logged anywhere, and if so, where? We just noticed that the Release feature for a project was disabled. No big deal - we reenabled it and everything's fine. Out ...
Is it possible to upload data in a form if I restrict the access with IP adresses?
...orking to move to bulk requests. Our hunch is we're simply asking too much of this endpoint and causing problems. But if that's true, it felt useful to flag for you all, and if it's not true, then maybe t...
Hello community, I'm Shikhar, a Product Manager in Jira Cloud. I'm thrilled to announce a change that is coming soon. We are introducing an ability for Site and project administrators to bulk...
I've migrated ticket from a project to another in the same istance. During the migration I lost description and images. How can I retrive them?
Hello Support, I am currently working on calculating KPIs based on Jira board data, specifically measuring the time each issue spends in various statuses such as "To Do", "In Progress", and "D...
We're currently using the Jira APIs to ingest and analyze issue data for our internal engineering metrics platform. One challenge we've encountered is the inability to detect when a Jira issue has be...
Hi All, We are encountering an issue in our Jira Data Center instance, version 9.12.12, where a specific user is unable to complete a sprint. The "Complete Sprint" button is unavailable to them. Th...
Hi there all A bit of a strange one I have two filters 1) A filter that references a list of issue keys 2) A second filter that excludes filter one via AND (NOT Filter in X) Whilst filter 2 does...
Hello, I have 3 boards but some reason 2 of them work fine and 1 doesn't. I am simply trying to create an epic but it doesn't seem to be appearing in the Epic panel view after i create it. ...
Hello, we've encountered an issue where users are no longer receiving email notifications from our team managed Jira Software projects. This includes notifications for actions such as issue creatio...
Hi Experts, Need your guidance one the below We are currently managing two Atlassian organizations: abc.atlassian.net (Primary) abc-external.atlassian.net (External) ...
Costumer users in JSM are free users. In our scenario, they log in via SSO with Microsoft Entra as an Idp. But if I want to use the Atlassian AI in JSM and let the costumer be redirected to con...
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