Jira

Tried a JQL statement of {{comment.created.longTime.isAfter(6:00:00 PM GMT)}} However I get audit log errors that tell me nothing more than 'Action details: Issue condition The following iss...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Hi - I need to remove an admin user I added by mistake (not on our team) but can't do it in Team Settings > Access. Can you please help?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all Italics are updates to original question. Customers are not receiving Jira notifications when request submitted through portal and not when "Reply to Customer" comment is added to issue.&nbs...

• Question
• cloud
• customer-portal
• jira
• jira-service-management
• jira-service-management-cloud
• +1 more tag...

Dear team  I need a demonstration of full jira confluence and how to apply or join in ur company, i completed MCA. So please guide me anyone in atlassian...

• Question
• cloud
• jira-software
• jira-software-cloud

Original estimate textbox not showing for me while creating a new issue but showing validation error while trying to save. This is not a kanban board. However, when I view old tasks time estimat...

• Question
• cloud
• jira-software
• jira-software-cloud
• time-tracking

I am new to agile project management. My start up company does not have Gantt access. How can I use Jira roadmap or any other solution to do quarterly planning. I want to be able to put all epics un...

• Question
• jira-work-management
• plan

I have 2 projects in JIRA A that I need to migrate to JIRA B.  I only want to migrate the users that are associated to the 2 projects in JIRA A.  Both JIRA instances are...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi I am using Jira Software Cloud and I have a problem with creating an automation. The goal is to set up an automation rule that would automatically copy "Epic name" value and add (not ov...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi Team, Is there any way to get the notification if the order in plans changed?   Thanks, Anuradha M.

• Question
• cloud
• jira-software
• jira-software-cloud

Hello! I am trying to create a report/dashboard that tells me the amount of work taken on by each developer in the current sprint. Is there anyway to create that? Thank you. Best, Puneet Ru...

• Question
• jira
• jira-server
• server

Hi Team, Coming to the issue User want to redirect from Service desk portal to Jira instance When user access into service desk portal and in the home there is Image button "supplier / third partie...

• Question
• jira-software
• jira-software-server
• server

Hi, How to convert time tracking logged in time automatically converted to story point in jira on-prem?

• Question
• jira
• jira-server
• server

I am working on an automation which originates on our IT Support helpdesk. I would like for it to generate a parent ticket on the helpdesk and create linked subtasks in a separate project. The automa...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi! I have a question regarding Advanced Roadmap.  In our project we use Epics and tasks as usual, an epic contains some standard issues (e.g. Improvements and Stories) but all issues doesn't ...

• Question
• advanced-roadmaps
• jira-software

While Atlassian has a nice design, it clashes with my company's look and feel. Is there a way I can customize the form's color and images? Thanks.

• Question
• jira-work-management

Hey When I go to advanced search and try to export all issues into an excel format, it does not go through. anyone know if anything is wrong with this jira functionality? steps: all issues -> a...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Dear Sir/Madam,   I would like to allow my project teams to use JIRA. I need someone with privileged access at JIRA such that thy could create / edit / delete different components such as work...

• Question
• jira-software
• jira-software-server
• server

I want to create an automation where if a task transitions to "troubleshooting", it creates a subtask that auto-generates the summary based off the status it's transitioning from. Is this possible?

• Question
• cloud
• jira-software
• jira-software-cloud

My workflow foresees that an approver is set when a request is made via the portal. In the second step, I would like to set another approver after the ticket has been created via automation. However...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello, I am trying to figure out how to format text and insert tables into the content portion of an automatic email that is sent when triggered through automation? Text Formatting Notation doesn't ...

• Question
• jira-software

We need to create a user account for external user and we would like to give the user a restricted access to Jira. We will like for the user to have limited view of data and view only access to a sin...

• Question
• jira
• jira-server
• jira-service-management-server
• server

We're currently using Jira's internal directory to keep the group "jira-software-users" and an LDAP-server for all other groups and users as seen in the picture. What I'd now like to do is give ...

• Question
• jira-software
• jira-software-server
• server

Hi!  is there another way instead of using the rest api for automatically creating a new site in confluence with a list of all issues from one sprint (after closing the sprint)? Thanks in adva...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello  I am a new user to Jira. I have created a board and several stories.  Now I want to be able to drag my issue cards from the to-do column to the in progress column.  How do I g...

• Question
• jira

Hi,   Can anyone help me in this content structure: So, I found necessary issues in my project and trying to send them to my team. But, I can't group them by assignee.displayName.  ...

• Question
• automation
• cloud
• email