Jira

How I can automate "time for update" SLA. Like for example, the SLA set for time for update is every 1h. When the first SLA for the time for update is met or breached, it should automatically display...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have 2 projects in Jira A & B. I have created a automation rule in project A like when issue transitioned from todo to inprogress create an issue in project B and it's working fine(issue is get...

• Question
• cloud
• jira-software
• jira-software-cloud

  Suddenly my jira doesn't work well. Whenever I click the textarea of an issue description or a comment, cursor disappear and I can't write anything in the textarea. I tried google chrome se...

• Question
• cloud
• jira-software
• jira-software-cloud

As an admin I want to add category custom field in issue`s I was able to add only 1 category 'Тест' for issue`s but I could not find a way to add more. Found an answer on another question, b...

• Question
• cloud
• jira
• jira-cloud

Hi Quite often, defects are being re-assigned from one person to another (like throwing over the wall) without any collaboration and this cause long lead times for defect resolution. Is there a way...

• Question
• cloud
• jira
• jira-cloud

Hey all, I choose a default value just to check if it works, and now I wanna leave it blank. I cant find a way of doing it. Thanks for the helpers :)    

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a scenario  I want to create an epic in that epic I create some tasks automatically and name them  tasks 1 task 2  Now I want to automatically fill the original estimation f...

• Question
• cloud
• jira-software
• jira-software-cloud

Dears,   Is there any way to publish software projects in the Customer portal same like JSM projects  For example: If I want to make one workflow for business requests from start till D...

• Question
• jira-software
• jira-software-server
• server

Hi, I've written a Jira Java plugin which implements a listener for issue update events. Once an event occurs, I need to make a REST call to the Jira server, using the current authentication (the u...

• Question
• authentication
• java
• jira
• jira-server
• rest
• +1 more tag...

I have a board with more than 60 lists. Most of those lists have fewer than 100 cards, but one has about 600 cards. I've got a few hundred more lists that are archived and most of those lists al...

• Question
• cloud
• jira
• jira-cloud

Which add on is best for workload distribution in jira cloud which also can integrate with roadmaps as well

• Question
• cloud
• jira-software
• jira-software-cloud

Hi All, I have workflow 'All statuses can transition to 'Done' but this is not working, when i tried to move the issue 'Sit' status to 'Done' popup showing updated but issue not moving into Done sta...

• Question
• jira-software
• jira-software-server
• server

Если есть в jira заявки с разными приоритетами: 1. Критический 2. Высокий  3. Стандартный Сотрудники не всегда закрывают в рамках тайминга. 1.Как мне проанализировать и проверить тотал за с...

• Question
• cloud
• jira
• jira-cloud

Board name change by team member and how do we know who changed .. suggest any log file or something..

• Question
• jira
• jira-server
• server

Afternoon:   I'm in the process of migrating a Doc Req ticket system project I built from a Company-managed Software project to a Team-managed Business project. I currently have a Kanban boar...

• Question
• cloud
• jira-software
• jira-software-cloud

currently when I enter settings->system->outgoing mail the page shows only: "Outgoing mail enabled."   In the guides it says that there is an option to configure SMTP mail server, but t...

• Question
• cloud
• jira-software
• jira-software-cloud

I've got a Jira Datacenter and Confluence Datacenter, each running on Red Hat 8.6 across two systems for load-balancing.  I need to patch the host OS systems, so I need some advice.  My fir...

• Question
• confluence
• jira-software
• jira-software-server
• server

Hello, I need to upgrade Jira from the LTS release 8.20.x to the latest LTS release of 9.4.x.  When reviewing the documentation "Jira 9.4 Long Term Support release upgrade guide" https://...

• Question
• jira-software
• jira-software-server
• server

Hi there - how can I see who is consistently meeting the SLA of time to first response and time to resolution each month? I am using cloud and have scriptrunner and custom charts plugin. I would li...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, I have enabled Story as an issue type in my project. When I go to create an issue, Story shows up. When I create automation to create a new issue however, Story is not an option (all other is...

• Question
• cloud
• jira-software
• jira-software-cloud

Presently in Jira, as and when I assign a task, notification will go to the assignee at the same time. Now I wish to set notification system as follows:             No...

• Question
• cloud
• jira
• jira-cloud

My company has 500 jira licenses, however only 20 people will use the Swanly , do I buy the swanly license for 500 people or can I buy only 20 and inform which accounts they will have?

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, We are on JIRA Data Center (version 8.20.10) and are pilot testing Automation for JIRA plugin (8.1.1) in Dev JIRA. We do not find any advanced roadmap fields such as parent link/ Initiative ...

• Question
• automation
• data-center
• jira
• jira-server
• server

I need to add two emails with my single Jira Service Management project, and I am on Cloud Jira.  Can you confirm if the ability to add multiple email channels has been released and is in produ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Problem: After reactivating a user within Directory -> Managed Accounts, I do not see them on the Products User list and I do not know how to add them to a product at this point so they can be vi...

• Question
• cloud
• jira-software
• jira-software-cloud