Jira

If I attempt to view any linked Zendesk tickets within JIRA, I get the following error message: The connection between JIRA and Zendesk Support was interrupted You need to disconnect the linked Zen...

• Question
• cloud
• jira-software
• jira-software-cloud

I am creating form option for clients to select options and wanted to add informational PDFs as well as images to aid in decision making, how can I add those images or links when I am creating a new ...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi Everyone, I'm using the Jira tickets to raise a leave request. And using the Jira issue calendar to show on which date the leaves are created. But is there any way to show the duration of leaves...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I received an email from Atlassian saying "Add a Jira Work Management task without leaving your current tab" "Assign it to the right teammate and project" Sometimes I assign a spreadsheet to ...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

I found an old post on stackoverflow, but the module is not found in JIRA when trying to use it in a Groovy script.  The post is almost 10 years old so hopefully there is some more current docum...

• Question
• jira-software
• jira-software-server
• server

Hello,  I am looking to get a report where I want to search for project name and find out who are the user and which group they belong to in the project   Project name | Users (active ...

• Question
• jira
• jira-server
• query
• server

What will happen to the tickets in JIRA if you change the workflow. For example....Currently completed tickets are marked as DONE. We want to redefine DONE and add some states after: DONE -- Rea...

• Question
• cloud
• jira
• jira-cloud

Hello,  I have created a generic Jira account and sent myself an invite to join it. When I attempt to open the link for a new email account I end up in my account. We are using SSO. Any sugges...

• Question
• cloud
• jira-software-cloud
• login

Issue isn't showing up in the new project board under "Issues" when transferred from another project site, but it can show under "backlog" and "active sprint". How to make the issue to appear under "...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  I've got a new service management board but I am unable to set up email requests so tickets can be updated via email. The issue starts from turning on Email support, I get an error whic...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I'm using Jira Cloud and each project has its own roadmap which links up to a plan so I can view all the work across my teams within my department.  My question is, is there a level above this ...

• Question
• cloud
• jira-software
• jira-software-cloud

The Jira python module used to use a basic_auth authentication using your username and password/token, which doesn't appear to work anymore due to the deprecation. Does this mean that the module is u...

• Question
• cloud
• jira-software
• jira-software-cloud

I am attempting create a JQL filter that will show all Epics with their related stories and display the results as filter displaying specific fields. How do I specify which fields should be displaye...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi All, Have a strange issue, I have tickets in a project I have inherited. where the initial assignee is added, nothing is added in the history. To add to this, I can't reproduce the error, it's on...

• Question
• assignee
• cloud
• history
• jira
• jira-software
• +1 more tag...

The Jira service fails to start even after reboots and repairs. We need immediate assistance with this as it is preventing an end user from working. 

• Question
• jira-software
• jira-software-server
• server

Hey guys, Currently, in our company we have a giant service catalog. And manual management (create/update/delete), ends up consuming a lot of time and some human errors. In order to optimize this ma...

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

(Company managed software project) Steps: Go to 'Plans' | 'Shared Teams' Create a team called "Digital Customer Platforms" and assigne people to it Go into an issue in my project, go to 'Configu...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi - We are planning a Jira/ServiceNow integration to create a SN ticket when Jira release is "released".   We will use MuleSoft for the integration.   The tricky part right now s...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I want to use a single people picker list in multiple locations on a form. Any ideas how I might do this. I would prefer to not create and maintain a list of all employees for each field I wanted to ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi,   I Need to import/migrate 2 projects from cloud JIRA to on premise JIRA from different company. Can anyone tell if this is possible and how. 

• Question
• jira-software
• jira-software-server
• server

Hi,    We have a support project created in Jira, which use Kanban methodology.  In this project we work on Service & Incident Requests raised by teams. We work on couple of req...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud

Hi everyone, We're thinking about using Jira as our project management system. We decided to start with the free plan as a first step. According to the documentation, notifications are available for...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

I need to implement an Automation for Jira rule that will send an email when nobody except the Reporter has commented on an issue some number of days after it was created.  This is Jira Data Cen...

• Question
• automation
• data-center
• jira
• jira-server
• server

I'm pretty new to using Jira and have done some searching already, but haven't found an answer yet to my issue. I have some automated rules set up that create issues/tasks that work just fine, but I'...

• Question
• cloud
• jira
• jira-cloud

I want to create alerts for certain users to receive notification for tickets that has been created with a highest priority.

• Question
• cloud
• jira-software
• jira-software-cloud