Jira

Hi There! I am trying to set up the incoming mails feature for my g suite account and could not get the right path. Can someone explain me step by step instructions to achieve this? I know it is m...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Getting s#!t done at scale is hard. Throw in distributed teams with different tools and ways of working, and it feels nearly impossible. In this session from Work Life 2022, Jira Work Managemen...

• Article
• jira-work-management
• project-management
• remote-teams

Hi, For the below condition in the JSM workflow for approval process - how we can achieve this? -- A change request is created. -General process = At least one approval OR Change Managers, o...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud
• workflow

Hello,   Hope all of you are well.   Have a client that is requesting "dependency (depends on / is dependency of) and relation (is related to) in addition to the blocker (blocks / is bl...

• Question
• advanced-roadmaps
• dependency

I have a simple automation rule in the board I'm working WHEN issue is closed, done, resolved IF Fix version is empty THEN send an email.   How can I add the JIRA issue that triggered this ...

• Question
• automation
• cloud
• email
• jira-software
• jira-software-cloud

Auto closure Rule after three strikes reminders. I want to create an automation rule in JSM whereby if ticket is with customer, and after 2 days of no response, a customised notification reminder i...

• Question
• automation
• cloud
• jira
• jira-cloud

I currently run Jira 6.3.15 on Windows Server 2012 and looking to upgrade to the very latest. Thanks.

• Question
• jira
• jira-server
• server

Hello, I have a question we are investigating Advanced roadmaps. The question is the following: will this feature work with both team and company-managed projects or is it just for company-managed pr...

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to send automated emails based on the results of a filter.  For example, I filter issues to find those that are stale and would like to email the assignees.  Is this possible?&...

• Question
• cloud
• jira-software
• jira-software-cloud

Does anyone have experience with JIRA and Freshdesk integration? I have integrated JIRA and Freshdesk so, any updates to tickets on either system will also update the other system. However, when I ...

• Question
• cloud
• freshdesk
• jira-software
• jira-software-cloud

Can I adjust round robin so that it stops assigning tickets to users in a defined list after a certain number of tickets are assigned to them that day? Is it possible for round robin automation to on...

• Question
• cloud
• jira-software
• jira-software-cloud

Dear Team, How to restrict log work without sprint in jira. Thanks Siva  

• Question
• cloud
• jira-software
• jira-software-cloud

I created a filter in our project to count number of  issues in Stage 1 ,Stage 2 and so on . But it's showing in result archived issues as well. I tried adding an additional field " Idea Archiv...

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery

In Jira, can rollup the "original estimate" in a subtask into the "Original Estimate" of the primary story 

• Question
• cloud
• jira-software
• jira-software-cloud

Hey Jira Community! I'd like to clear my Fix Version field after a Resolution has been set to anything other than Done or Fixed. In my current Workflow, when an issue is Closed, a post-function scre...

• Question
• cloud
• field
• jira-software
• jira-software-cloud
• resolution

Hi there, I am trying to make an automation to comment on the issue and cc the users selected in the custom field "Point of Contact" (multi-user picker).  Whenever i try to use [~accountid:{...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi all, I mistakenly created a team managed project with issues in different workflows. (Open, In Progress, Done, etc.) When I go to move these issues to a new company managed project, none of ...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi all, When a user in a WM - company managed project requests another user to be added, who receives that notification? What setting determines this in the permission scheme for that project? ...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Is there a way to add info or fields from the sub tasks tickets to the view in the parent ticket? We were wanting to have displayed in the following view (of subtasks within the parent ticket) the...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi!   I'm working with a new client, whose Tech Lead is going to be out Tech Lead, so he needs access to our workspace. We're willing to pay for his license, but we need to limit his access to...

• Question
• access
• cloud
• jira-software
• jira-software-cloud

Is there any way to get a transition screen to pop up outside of pushing the button for that transition?  I have tried with jira automation and the only thing you can do there is set the value, ...

• Question
• jira-software
• jira-software-server
• server

Hi there, We are building a web interface (with forms) to create support tickets. The API correctly creates tickets once customers complete all the forms. However, the REPORTER in our JSM tickets ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi All,   Client is asking to Automatically update the “Start Date” field with the current date each time an issue’s status is updated to “In Progress”.   Does anyone have any guidance ...

• Question
• jira
• jira-server
• server

https://docs.rapid7.com/insightvm/jira/ On this step: Complete the Ticketing Connection page to select the Jira project for automated ticketing and the type of work item that you want to ...

• Question
• jira-software
• jira-software-server
• server

Does link unfurling work with channels that are connected and not in DM's in Slack?

• Question
• cloud
• jira-software
• jira-software-cloud