I have a pretty specific question that I'm having trouble finding anything about on Google. When you transition an issue using the transition buttons on the issue itself, it uses one of the workflow...
Hello, We have a large, monolithic code base hosted in a BitBucket repository, and a single Jira project we use to manage the workflows (We have Atlassian's Data Center edition products). With our ...
I have assigned 200 tasks to different person. All tasks are done in Google Drive sheet and under each task they added the concerned sheet by using add web link option. Now I wish get all attachments...
Hello, I am working with a user who is unable to access the Jira Service Desk we are operating for IT tickets. As a part of an organizational change, we have updated the domain of all our Gma...
I'm thrilled that my company has decided to purchase Service Management licenses for our project management and customer support teams! I'm tasked with leading this implementation and wanted to ask t...
Can someone guide us for the following use case? we are migrating to Jira Cloud we would like to use Easy BI for dashboard reporting from Jira data and post into Confluence pages can we just purc...
I have a sprint ' sprint9'. When I try create a filter and try to select sprint= 'sprint9' it not available in drop-down. Any help?
We are currently using Jira's Product Discovery project type to collect ideas and related notes for the Product and UX teams. Once ideas are funded, they get added to an epic in a team's Jira Cloud p...
Hi Team, User not able to clone any test cycles on Zephyr Scale. It is showing an error message Error message: messages: ["Project id is required in TQL!"] 0: "Project id is required i...
we previously had a project manager who raised a number issues under a number of Epics that belonged to one project. That manager has now moved onto a different project. The assignee has been change...
Hello, I want to add this feature to a card, but to customise my card i need the field name, here is what it looks like below, it is something that can be added to issues with multiple subtasks. . D...
I have one more question on Jira Automation. We everyone's helpful answers, I have been able to get very far along in my project. I ran into the rule size limit. It suggested that I break my rule apa...
HI team, We got a complaint from the reporters of the issues that they are not able to see description of the closed issues for which the request type has been changed. Issues came as Request type...
I have set up a custom Issue Collector form. When the form is submitted, the response is "Please link task/issue to an Epic". My form is set up to submit a Bug. How do I assign it to an Epic and re...
I created a rule to automate a summary update. Issue is we have a custom numeric field and when populated in the summary we see a decimal 0. {{issue.summary}} - {{issue.client}} - {{issue.clientID^...
attempting to create a JIRA ticket through the slack integration returns "INVALID_INPUT" for a single user and nobody else in the slack workspace. logging out and back in did not change anything. ...
Dear Team, When status chenged to "IN REVIEW" the filed will be fixed automatically, which value is there before chenging to status same should be there and after chenging status the filed v...
I have a script that grabs the value of a text field, which is the user id of the user. For example the text field has a value of 432100. Before the changes for gdpr the script worked great, in fact ...
Hello! I don't understand why i need properties self and scope in api like: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-projectidor...
This may be a simple question as we are relatively new to using Jira. In the Kanban view of Jira tickets we have a field in Details called Sales Responsible. I don't actually know if this is standard...
Hi, i have a free account. How can i see how much storage i have been used so far ? Is a ticket or a confluence page also "storage" or only the attachments ? Kind regards
After rollback from v9.4.0 to v8.13.9 , the error message "Jira Software is currently unavailable. This might be because an upgrade task has failed to run or has not yet completed." is displayed on t...
I am using the dd/Mmm/yy format - it works fine for target start and target end dates but not the Due field. It says unable to parse date no matter what format I use?
Hi, I have created customized field and marked is as required. However, while creating an issue it can be saved/created without filling required field. Any ideas why? Thank you! &nbs...
I would like to see the time frames of the tasks. So I did set a start/end date of these tasks. But I can't see the time frames in the roadmap? How can I do so? See the green lines ...
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